Vanguard Investments Australia

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Vanguard Investments Australia Sales Interview Question

I interviewed in Scottsdale, AZ and was asked:
"It went something like this: a client is currently recieving several different monthly statements for various services they are using. The client has asked you whether you can compile these statements into one, easy to read, monthly statement. Doing so is not a normal service, and would result in a significant time cost, however the client is a longstanding one and has provided a lot of revenue for the company. The client is annoyed with the status quo, but is unlikely to take their business elsewhere if their request is denied. What is your response?"
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Answer

Part of a Sales Interview Review - one of 19 Vanguard Investments Australia Interview Reviews

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