J. C. Penney Customer Service Sales Associate Interview Questions

Updated Sep 11, 2014
Updated Sep 11, 2014
6 Interview Reviews

Interview Experience

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Customer Service Sales Associate Interview

Anonymous Interview Candidate  in  North Riverside, IL
Anonymous Interview Candidate in North Riverside, IL
Application Details

I applied online - interviewed at J. C. Penney in November 2011.

Interview Details

The interviewers were very well prepared. They took turns speaking and asking questions. They made me feel welcome and asked for my comments. Usually when they ask if I have any questions, I never do only because I never know what to ask. Especially when they cover all of the pertinent information when they tell about the job.

Interview Questions
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for J. C. Penney

  1.  

    Customer Service Sales Associate Interview

    Anonymous Interview Candidate  in  Huntington Park, Los Angeles, CA
    Anonymous Interview Candidate in Huntington Park, Los Angeles, CA
    Application Details

    I applied online. The process took 4 days - interviewed at J. C. Penney.

    Interview Details

    The interview lasted about 45mins.First round was with a group of people, we had to read (each paper had different prop) and work together in order to choose a well structure proposition. Second round is the scenario test, the manager will take you to a section and pretend to be customer and you have to show off your customer service skills.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at J. C. Penney.

    Interview Details

    I applied online and a week later I already got a phone call for my first Interview. Went really good even I had no experience in Retail but it was ok with them because the Manager said we will train our people before we put them out on the Sale floor or on the Register. Two weeks later I had the Job.

    Interview Questions
    Negotiation Details
    They let me know how much i will start with and i agreed with it, but when I saw my first paycheck I saw the paid me more.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Service Sales Associate Interview

    Anonymous Interview Candidate  in  Minneapolis, MN
    Anonymous Interview Candidate in Minneapolis, MN
    Application Details

    I applied online - interviewed at J. C. Penney in February 2009.

    Interview Details

    First was a online application that I was able to do at home on my computer. I received a phone interview. From that interview I was asked to come in and see a superviser for a face to face interview. I was hired at that interview. Then they did the background check for security. About a week later I started and went through the training needed to do my job.

    Interview Questions
    • Would I be available to work all shifts?   View Answer
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Customer Service Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at J. C. Penney in September 2011.

    Interview Details

    Applied online using basic resume information. Company preferred no direct resume delivery in person. Was notified by phone to set up interview date and time. Was asked about my availability and told about the needs of the store regarding hours they needed to have filled. Was not promised more than a minimum of 10-15 hours a week.

    Negotiation Details
    I left after being with the company previously for five years, and having made $9.33 an hour, but was told I could be promised only $9.00 to start with no mention of a raise at that time.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Customer Service Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3 weeks - interviewed at J. C. Penney.

    Interview Details

    Nothing special about the interview. They ask the same questions any other retail store askes

    Interview Questions
    Negotiation Details
    i had experience so they gave me 9.50
    Accepted Offer
    Easy Interview

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