J. C. Penney

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J. C. Penney Interview Questions & Reviews

Updated Jul 17, 2014
All Interviews Received Offers

Getting an Interview  

66%
9%
9%

Interview Experience  

72%
18%
8%

Interview Difficulty  

Average Difficulty
616 candidate interviews
Relevance Date Difficulty
in

No Offer

Neutral Experience

Difficult Interview

Business Analyst Interview

Business Analyst
Plano, TX

I applied online - interviewed at J. C. Penney in May 2014.

Interview Details – phone interview was the first step and then if they liked you they would be calling you in to have another two phone interview. last step is a small case study

Interview Question – Will ask you if you have any questions before you start   Answer Question


No Offer

Neutral Experience

Field Operations Technician Interview

Field Operations Technician

Interviewed at J. C. Penney

Interview Details – Makes no sense. The people there are more concerned about the threat you make on their job than what you can bring to the organization. The typical employee here is a whiner who doesn't do his/her job and is more concerned what other people are doing.

Interview Question – Are you ambitious? Would you try to take my job?

Yes. I'm serious. The interview explained to me how paranoid this group is.
  View Answer


Accepted Offer

Neutral Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Roseville, CA

I applied online and the process took 2 days - interviewed at J. C. Penney.

Interview Details – Be prepared for group interviews. Tons of example questions, customer service questions, scenario questions. They ask which department you would like to work in and they really do take that into consideration because you might get stuck recovering in it until 12 at night. They will not let you leave until its cleaned

Interview Question – tons of example questions   Answer Question

Negotiation Details – 8.00


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Accepted Offer

Positive Experience

Average Interview

Customer Service Sales Associate Interview

Customer Service Sales Associate
Huntington Park, Los Angeles, CA

I applied online and the process took 4 days - interviewed at J. C. Penney.

Interview Details – The interview lasted about 45mins.First round was with a group of people, we had to read (each paper had different prop) and work together in order to choose a well structure proposition. Second round is the scenario test, the manager will take you to a section and pretend to be customer and you have to show off your customer service skills.

Interview Question – How would you handle angry customers ?   Answer Question


No Offer

Positive Experience

Very Easy Interview

Customer Service Specialist Interview

Customer Service Specialist
Waxahachie, TX

I applied online and the process took 3 days - interviewed at J. C. Penney.

Interview Details – The supervisor was so kind & friendly it makes you want to work for her. It was a group interview which I was a little surprised by and no one got the position we all originally applied for we were offered other positions nor were we told it was part-time until the end of the interview.

Interview Question – Why do you want to work for JCPenney?   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Support Specialist Interview

Support Specialist
Fort Smith, AR

I applied online and the process took 3 weeks - interviewed at J. C. Penney in September 2012.

Interview Details – I filled out the application on the net. I was called to set up an interview. During the interview what the job entailed was explain more thoroughly. He thought by my application I would work well in another position, but I declined. He relented, and we discussed salary. I was told it would be about a week before I could start. A week later I was a JC Penney employee.

Interview Question – I applied for Support Specialist. I was asked if I would work in Loss Prevention instead.   View Answer

Negotiation Details – I have skills he was looking for. He offered me a good wage, and I took it.


Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Specialist Interview

Customer Service Specialist
Clermont, FL

I applied online and the process took 5 days - interviewed at J. C. Penney in March 2014.

Interview Details – It was a quick and easy process, felt natural, not routine. The manager asked me general questions about work experience, experiences and just the normal interview back and forth but less intimidation.

Interview Question – NO questions were really that difficult. They were just the standard interviewing questions with a little conversation in between.   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
El Paso, TX

I applied online and the process took 2 days - interviewed at J. C. Penney in November 2012.

Interview Details – I applied online in Nov right after black Friday...I actually had forgot I applied when I got a phone call and the next day I had an interview it was a basic interview. The man offered me the position and I came in the next day to start the training that last two full days and then I was placed out on the floor now tho the interview follows with a team building exercise where they weave out those who do not speak up and are not leaders so speak up and be loud and proud at that time because they are watching you.

Interview Question – Everything was straight forward for me but like I said the interview thing has changed it is now done in a group and you play a leadership game then is deff not the time to stay quite.   Answer Question

Negotiation Details – no negotiation you got min wage and that is where you will stay.


Accepted Offer

Positive Experience

Very Easy Interview

Support Specialist Interview

Support Specialist
Rockford, IL

I applied online and the process took 2 weeks - interviewed at J. C. Penney in May 2014.

Interview Details – I applied online and was contacted by an HR worker two weeks later. The day after the initial call, the department supervisor called saying that she would like to meet me in person. I was surprised that she said that instead of saying the term "interview". The interviewing process was extremely easy. Because I am a college student, she asked when I will return to school. I will be trained next week and w

Interview Question – These questions were very obvious and expected. As I have never been employed, she wanted me to tell her more about myself. I described my past experiences with community service and how I dealt with difficult situations. She also asked what it satisfactory customer services means and I provided her with specific examples. Finally, she asked if I had any questions.   Answer Question

Negotiation Details – I did not negotiate.


Accepted Offer

Positive Experience

Easy Interview

Customer Service Associate Interview

Customer Service Associate
Tampa, FL

I applied online and the process took 2 weeks - interviewed at J. C. Penney in May 2014.

Interview Details – The interview wasn't a typical interview. There were two parts, for the first part the manager had us instruct one another on how to build a specific structure using these citiblocks. The idea seems easy, but we weren't allowed to touch the blocks and the structure had to look exactly like the picture shown. After this she then took people back one by one. I offered to go first and the manager asked some simple questions about how I would handle retail type situations and how my friends would describe me. The manager ended up offering me a position as a sales associate. The manager then explained the quotas I would have to fill and how much I would be paid and then I accepted the offer. Just waiting on a background check.

Interview Question – Lets say you had thirty minutes left on your shift and you hadn't met your sales goal for the day. A women walks into shoes, looking for something specific, but then ends up not liking what she wanted. How would you insure that you met your sales goal and the customer left happy?   View Answer

Negotiation Details – There wasn't much negotiating, I was happy with the pay offered.

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 Former Anonymous Employee

Pros: “fun environment and great team members” Full Review

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