J. C. Penney Retail Sales Associate Interview Questions & Reviews

Interviewed Nov 2010 in Orland Park, IL (took a day)

When I first applied online, I had to sit through about a 5 minute video followed by the basic information about you and your previous jobs etc. Then I had to answer a ton of questions about what I would do in scenarios and after that I got a call literally 30 minutes later asking me about my availability and then when I could come in for the interview. Came in, interview took about 10 minutes and I was hired on the spot. I was offered minimum wage and the position I got was what I wanted. Orientation had to be the worst part of the whole job because everyone that got hired had to come in three or four days in a row two watch some 90's videos about good customer service and do group discussions and reflections. After that I was sent to my area where I was assigned and all I had to do was fold and talk to customers. Eventually, they trained me on the register. Overall I loved that job. Great coworkers, great customers just a really good environment. Unfortunately, it was only seasonal and they were only keeping about 10% of the seasonal employees.