J. C. Penney Sales Associate Interview Questions & Reviews
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Updated May 25, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 72 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 72 ratings
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| 1–10 of 72 J. C. Penney Interviews | Sort by |
Sales Associate at J. C. Penney
Posted May 25, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2009 in Whitehall, PA (took a day)
Interviewed by hiring manager and then by the store manager. Basic behavioral questions, they just want ot get to know your personality since J.C. Penney is very big on customer service.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. C. Penney
Posted May 25, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 (took a day)
I was called in for a one on one interview. It took about 25 minutes to complete. I was asked many different questions about my resume and background.
Interview Questions
Negotiation Details
no
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. C. Penney
Posted May 10, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Johnson City, TN (took 6 days)
Was called in for an interview and was called back for a second interview with the head store manager who made me an offer.
Interview Questions
Negotiation Details
The store manager refused to negotiate. I was offered 7.75 an hour and when I asked for 8.00 he said absolutely no. I found out later he offered girls 10 years younger than me 8.00 to 8.25.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. C. Penney
Posted Apr 12, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2012 (took a day)
I took a questionnaire which was actually a sort of personality test. Answered the questions truthfully while using common sense (some of the answers were blatantly obvious) but I was automatically rejected because of my answers. I can understand that this process makes it easier to weed out unqualified individuals, but I think this test takes its self way too seriously for the kind of work you would do. I'm sorry that I would politely greet the guy in a stained shirt and raggedy pants looking at some merchandise rather than ask my co-workers or security to keep an eye on him.
Interview Questions
Other Details
The interview consisted of a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. C. Penney
Posted Mar 15, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Culver City, CA (took a day)
I came in and interviewed with one man then with the asst manager. Went really well and I was offered the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. C. Penney
Posted Mar 14, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 (took a day)
Received a phone call from a Manager asking if interested to set up an interview. Interviews are done on site and consist of quick behavioral and situational questions. "Describe a time when...", "How did you handle...". The people are very friendly and as long as you have a strong customer focus the job should be yours. Offers are usually given same day, join the company with a strong work ethic and you have hundreds of opportunities for upward advancement
Interview Questions
Negotiation Details
When given the offer letter this is your time to negotiate. Sell yourself, if you have retail experience then market yourself for higher than the minimum pay rate.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. C. Penney
Posted Mar 8, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Waxahachie, TX (took a day)
I was asked general questions about myself. We did a little bit of role play and I was asked the "what would you do if" questions. It was a lot easier and more relaxed then most interviews surprisingly. The lady that interviewed me was very nice.
Interview Questions
Negotiation Details
I didn't really negotiate since I was looking for something immediately. I would of been offered minimum wage but because I had a little retail experience it was bumped to $7.50 which was disappointing.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. C. Penney
Posted Mar 7, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took a day)
Was an easy interview. Basic questions.
Interview Questions
Negotiation Details
There is basically no negotiation. You do get a 25 cent raise after your first month
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. C. Penney
Posted Mar 4, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took a day)
First I did a skit, where i was a Sales associate and I was ringing up a customer. It was easy beacause they give you a script with what to say. Then i got interviewed by one of the managers and then interviewed by the store manager. Just be yourself, definetly smile, try not to be serious.
Interview Questions
Negotiation Details
No negotiations
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. C. Penney
Posted Jan 25, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 (took a day)
They asked the standard interview questions which included "what would you do in this situation?".
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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