J. Crew Interview Questions & Reviews
Updated Jan 12, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 48 ratings |
Interview Experience [?] Based on 48 ratings
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| 1–10 of 48 J. Crew Interviews | Sort by |
Key Holder at J. Crew
Posted Jan 12, 2012
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Buford, GA (took 2+ weeks)
Came in on a Tuesday morning to drop off my application. Talked to the Assistant Manager. Scheduled and interview for the following week. When the day came i showed up. Was well prepared. The store manager asked me questions like. What is your current store intake? How do you communicated to your employees? How long have you been with your current company? Why Jcrew?
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, a Presentation and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at J. Crew
Posted Dec 31, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Lynchburg, VA (took a day)
Phone screen with recruiter who asked a variety of questions, " Can you tell me about your problem solving skills" One on One interview with a recruiter or supervisor of sales dept., asking questions like, ""Can you tell me a time you had to address an angry or irrate customer", "What type of problems do you like tackling?", offer was made on the spot. Background check had to come back clear before I could start.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
More J. Crew Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. Crew
Posted Dec 29, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Santa Clara, CA (took 2 days)
Once I filled out an application, I received a phone call to come in for an interview. This was a 1 on 1 interview where I was asked simple questions about my personality and sales skills. There was little focus on situational questions, most of the questions dealt with my own personal work experience and attributes.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
More J. Crew Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Operations Manager at J. Crew
Posted Dec 7, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 (took a day)
This was a simple promotion - just to a bit higher volume store. I did not even really have an interview, just asked over the phone whether I wanted to go there.
Interview Questions
Negotiation Details
No, I did not get a chance to negotiate at all. I was simply told what I was going to make without any questions asked. I did not care at the moment, because I believed I was moving up quickly and viewed it as a temporary step only. If only I knew that what I got into was a death trap...
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Support at J. Crew
Posted Nov 17, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Nov 2011 in San Jose, CA (took 1 week)
Interviewed in a group of 2 candidates. The interview itself was very short and quick, about 20 minutes. First interview was led by the hiring manager and she was very nice and friendly. We were interviewed outside the store. She asked us basic questions about previous experience, how we define customer service, describe a time where we received great customer service. She also asked us about our fashion style, inspirations, and if we follow fashion blogs, and to name a few. Second interview with the store manager was pretty much the same.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.
More J. Crew Sales Support Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. Crew
Posted Oct 29, 2011
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in Roseville, MN (took a day)
I first picked up a paper application from the store and filled it out and returned it to one of the managers. After a couple of days I followed up by calling the store to see if they received my application and that they looked at it and if they were still looking to hire for seasonal employees. I set up an interview that same phone call. My interview was about 20 minutes with a manager one on one at the store. I got a call the next day saying that they would like to hire me and I accepted.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
More J. Crew Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. Crew
Posted Oct 20, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in Asheville, NC (took 5 weeks)
I filled in an application that I picked up from the store, filled it out immediately, and returned it as soon as I filled out the 5 or so pages. (I was told it's helpful to go in the store so they can see that you don't look like a weirdo). I was called a few weeks later for a group interview at the store. I was called a couple weeks after the interview with a job offer.
Interview Questions
Negotiation Details
There was no negotiation.
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
More J. Crew Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Planner at J. Crew
Posted Oct 19, 2011
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in New York, NY (took 2 days)
The hiring and interview process for contract employees are a lot quicker than it is for permanent employees. I just did some research on the company and read up on Mickey Drexler but other than that, I just prepared by familiarizing myself with my resume and preparing responses to the typical behavioral question that are typically asked.
Interview Questions
Negotiation Details
When the pay rate of $15/hr was proposed, I indicated that it was lower than my past pay rate and lower than what I expected. Therefore, I informed them of a ballpark figure of what I was expecting
Other Details
I got the interview through a Staffing Agency and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. Crew
Posted Oct 19, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Ann Arbor, MI (took 2+ weeks)
I think that my application was successful because I was very proactive with the store, calling and stopping by to check in. Two managers conduct separate one-on-one interviews with you while asking substantially the same questions, which gives you the opportunity to refine your answers the second time. They expect you to be very passionate about the brand.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Background Check.
More J. Crew Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at J. Crew
Posted Oct 18, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2009 in Ann Arbor, MI (took 1 week)
Very laid back, but you can tell the interviewer had a lot of expectation beforehand. She tried her best to make it relaxed, but the small cluttered room we did the interview in did not really allow for that. It was straight forward.She asked typical interview questions. I don't thin I was available enough for them to get the job, which was fair.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
More J. Crew Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?


