J. Crew Sales Associate Interview Questions

Updated Aug 21, 2015
154 Interview Reviews

Interview Experience

Interview Experience

83%
13%
2%

Getting an Interview

Getting an Interview

91%
5%
2%
0
0

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

154 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Sales Associate Interview

Anonymous Interview Candidate in Denver, CO
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied in-person. The process took 5 days. I interviewed at J. Crew (Denver, CO).

Interview

Walked into the store and submit my application and resume. Got a call back a few days later and interviewed one on one with the store manager. They asked standard retail questions, mostly about customer experiences and how you handle yourself in stressful situations. Also asked a few style questions. Received a call a couple of days later and was offered a position.

Interview Questions

  • Tell us about one terrible customer experience and how you handled it?   Answer Question

Other Interview Reviews for J. Crew

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Cypress, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at J. Crew (Cypress, TX) in August 2015.

    Interview

    I met with the manager and we went over my application. We then discussed what they were looking for and what I could offer. We then discussed various scenarios and how I would react to them. Once we finished, I had some paperwork to do and then we sat there and had a discussion about children.

    Interview Questions

  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in La Jolla, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at J. Crew (La Jolla, CA) in August 2015.

    Interview

    I walked into the store and asked an employee if they were hiring. He informed me that they were always hiring and gave me an application to fill out in store. After I completed the application he introduced me to the hiring manager. I had a nice conversation with the hiring manager and then left the store. That same day I was called in for an interview the following day.

    Interview Questions

    • Tell me about a retail or dining experience that you felt was exceptional and why?   Answer Question
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Burlington, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at J. Crew (Burlington, MA).

    Interview

    My interview process was quick since the store had just opened in this location. I filled out an application and was interviewed on site, and was hired on the spot. They asked me to begin working later that week.

    Interview Questions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (3)  

    Sales Associate Interview

    Anonymous Interview Candidate in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at J. Crew (Seattle, WA).

    Interview

    I applied in-store with the application that they give out. I was called in for a first-round interview with a manager and then a second round interview with another manager. The questions were typical retail-related behavioral questions. Overall, the interview process was fairly casual.

    Interview Questions

  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in West Hartford, CT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at J. Crew (West Hartford, CT).

    Interview

    J. Crew contacted me one week after I applied in store. The interview was brief. As long as you are strong about customer service, well spoken and well dressed with a positive attitude, it'll be great. It was quick and on time, so arriving early is best.

    Interview Questions

    • Name a past customer service experience (good and bad) and how did you handle it?   Answer Question
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at J. Crew (Las Vegas, NV).

    Interview

    I dropped off my resume, and I followed up. They called me in for an interview with the Store Manager and the two other managers. I came in and they showed me around the store, then we walked out of the store down to a table outside a coffee shop and began the interview. They asked my my previous retail experience and why I wanted to work for their company. They also asked me what I can offer to them. After asking questions, they wanted to get to know me and get to know my hobbies. They wanted to know what I liked to do and if there was anything that I was committed to that would hinder my job performance.

    Interview Questions

    • What were my accomplishments in sales in my previous job?   1 Answer
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at J. Crew.

    Interview

    Got hired on the spot at a Job Fair. Submitted my application then the manager asked me a few questions, "why do you want to work here?", "what do you do during your free time?", "do you have customer service experience?". Easy questions, took 8 minutes, then finally told me I got the job. Signed paperwork afterwards.

    Interview Questions

  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at J. Crew.

    Interview

    It was a group interview, lots of people. You really had to make sure you stood out from the group. Made weeding out less friendly, quiet people easy. A little weird only because the interview was around other customers.

    Interview Questions

  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Cypress, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at J. Crew (Cypress, TX) in April 2015.

    Interview

    Turned in application at store, received phone call for interview week after, interview the next week with store manager, hired on the spot, started working after the background check cleared. (No drug testing)

    Interview Questions

    • Describe a time where you had to be a leader in a situation?   1 Answer
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.