J. Crew Sales Associate Interview Questions

Updated Sep 1, 2015
155 Interview Reviews

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Sales Associate Interview

Anonymous Employee in Pittsburgh, PA
Accepted Offer
Positive Experience
Average Interview

Application

I applied in-person. The process took 2 weeks. I interviewed at J. Crew (Pittsburgh, PA).

Interview

Very relaxed experience, did not feel overly intimidated or judged. We sat and had a one-on-one conversation. They laid out the job description and expectations before the question and answering.

Interview Questions

  • What previous customer service experience have you had? And how have you learned from it?   Answer Question

Other Interview Reviews for J. Crew

  1.  

    Sales Associate Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at J. Crew (Denver, CO).

    Interview

    Walked into the store and submit my application and resume. Got a call back a few days later and interviewed one on one with the store manager. They asked standard retail questions, mostly about customer experiences and how you handle yourself in stressful situations. Also asked a few style questions. Received a call a couple of days later and was offered a position.

    Interview Questions

    • Tell us about one terrible customer experience and how you handled it?   Answer Question
  2.  

    Sales Associate Interview

    Anonymous Employee in La Jolla, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at J. Crew (La Jolla, CA) in August 2015.

    Interview

    I walked into the store and asked an employee if they were hiring. He informed me that they were always hiring and gave me an application to fill out in store. After I completed the application he introduced me to the hiring manager. I had a nice conversation with the hiring manager and then left the store. That same day I was called in for an interview the following day.

    Interview Questions

    • Tell me about a retail or dining experience that you felt was exceptional and why?   Answer Question
  3.  

    Sales Associate Interview

    Anonymous Employee in Cypress, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at J. Crew (Cypress, TX) in August 2015.

    Interview

    I met with the manager and we went over my application. We then discussed what they were looking for and what I could offer. We then discussed various scenarios and how I would react to them. Once we finished, I had some paperwork to do and then we sat there and had a discussion about children.

    Interview Questions

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  5.  

    Sales Associate Interview

    Anonymous Employee in Burlington, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at J. Crew (Burlington, MA).

    Interview

    My interview process was quick since the store had just opened in this location. I filled out an application and was interviewed on site, and was hired on the spot. They asked me to begin working later that week.

    Interview Questions

  6. Helpful (3)  

    Sales Associate Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at J. Crew (Seattle, WA).

    Interview

    I applied in-store with the application that they give out. I was called in for a first-round interview with a manager and then a second round interview with another manager. The questions were typical retail-related behavioral questions. Overall, the interview process was fairly casual.

    Interview Questions

  7.  

    Sales Associate Interview

    Anonymous Employee in West Hartford, CT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at J. Crew (West Hartford, CT).

    Interview

    J. Crew contacted me one week after I applied in store. The interview was brief. As long as you are strong about customer service, well spoken and well dressed with a positive attitude, it'll be great. It was quick and on time, so arriving early is best.

    Interview Questions

    • Name a past customer service experience (good and bad) and how did you handle it?   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at J. Crew (Las Vegas, NV).

    Interview

    I dropped off my resume, and I followed up. They called me in for an interview with the Store Manager and the two other managers. I came in and they showed me around the store, then we walked out of the store down to a table outside a coffee shop and began the interview. They asked my my previous retail experience and why I wanted to work for their company. They also asked me what I can offer to them. After asking questions, they wanted to get to know me and get to know my hobbies. They wanted to know what I liked to do and if there was anything that I was committed to that would hinder my job performance.

    Interview Questions

    • What were my accomplishments in sales in my previous job?   1 Answer
  9.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at J. Crew.

    Interview

    Got hired on the spot at a Job Fair. Submitted my application then the manager asked me a few questions, "why do you want to work here?", "what do you do during your free time?", "do you have customer service experience?". Easy questions, took 8 minutes, then finally told me I got the job. Signed paperwork afterwards.

    Interview Questions

  10.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at J. Crew.

    Interview

    It was a group interview, lots of people. You really had to make sure you stood out from the group. Made weeding out less friendly, quiet people easy. A little weird only because the interview was around other customers.

    Interview Questions

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