J. Crew

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J. Crew Sales Support Associate Interview Questions

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Sales Support Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied in-person. The process took 6+ monthsinterviewed at J. Crew.

Interview Details

I went to the store and applied. I had a minute conversation with the manager. I wasn't really interested in a sales position, which seemed to be what they were currently hiring. Months later, I received a phone call & was asked to come in for an interview. The then manager asked me about my previous experience, what I made at my other retail job, where do I shop, and then what I would do if I saw a customer who seemed upset. After my response he made me an offer higher than my current job, and asked if I would prefer sales or sales support.

Interview Questions
  • What would you do if you saw a customer who seemed upset?   Answer Question
Negotiation Details
If you need to negotiate or finalize anything, act fast and be persistent! The managers are too busy to remember you or to call you back. You don't want to lose your opportunity because you waited too long!
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for J. Crew

  1.  

    Sales Support Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Two interviews that consisted of my previous experiences in retail. It was basically a conversation instead of a Q&A. This makes it easier for both because it calms your nervousness and it helps them see what type of person you are. It was a lot of basic topics like " why J.crew?"

    Interview Questions
    • What's a bad habit you think you need to work most on?   Answer Question
    Negotiation Details
    I managed to raise the offer.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Support Associate Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied in-person. The process took a weekinterviewed at J. Crew in August 2013.

    Interview Details

    I got an application, filled it out, and turned it back in the same day. They ask a few questions when you turn it back in but nothing hard. I got a call a couple days later to come in for an interview and after the interview I was told they wanted to hire me. Pretty easy and fast process. Be sure to call them if you don't hear back as they tend to get sidetracked from hiring.

    Interview Questions
    • Why do you want to work here? Describe how you would handle certain customers, and go over your previous jobs. What skills are important for a sales associate to have?   Answer Question
    Negotiation Details
    No negotiation, she offered a rate and I accepted.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Support Associate Interview

    Anonymous Interview Candidate in Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at J. Crew in April 2013.

    Interview Details

    The interview process for retail was very laid back. I walked into the store, asked to fill out an application, and had a short chat with the manager about why I was interested in working at J.Crew. They were very friendly and the conversation was casual. I was then contacted for a second interview a week or so later, and was asked basic questions about sales and customer service.

    Interview Questions
    • N/A - the interview questions were all very simple and straight-forward.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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    Sales Support Associate Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at J. Crew.

    Interview Details

    Had one interview. Both the hiring manager and the store director sat down with me. They asked standard interviewing questions, asked about all previous job experiences.

    Interview Questions
    • Would you bend the rules if it was in the best interest of the customer?   Answer Question
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Positive Experience
    Average Interview

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