J.P. Morgan Branch Manager Interview Questions

Updated Jun 28, 2015
19 Interview Reviews

Interview Experience

Interview Experience

71%
7%
21%

Getting an Interview

Getting an Interview

47%
23%
17%
5
5

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy

19 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

Helpful (6)  

Branch Manager Interview

Anonymous Employee
No Offer
Negative Experience
Difficult Interview

Application

I applied through an employee referral. I interviewed at J.P. Morgan.

Interview

Branch manager trainee ----Very long if external candidate (2 months was my experience thus far) I believe they post the requisition and since its a trainee position they probably don't rush hiring. I feel they just wait to see how many applicants they get and then they can be very selective. I started with applying online as an employee referral, I was then contacted by a recruiter to complete an online interview (one month after first applying ( Hirevue webcam screening is done for the recruiter) following that i had a face to face interview. I interviewed with 2 district managers. 1st one was hiring manager. I met 2nd district manager 1 1/2 week later (no communication in between), he was a peer who probably was giving a 2nd opinion to the hiring district manager. Nearly two weeks later I get the decline ( not by email but by logging in to check my application status.

Interview Questions

  • Why Chase ? Why did you leave your last job ? How would you grow deposits in the branch ? How did you achieve customer experience goals ? (overall satisfaction) What locations are you interested in ? (I applied to different locations) What are Chases top priorities ?   Answer Question

Other Interview Reviews for J.P. Morgan

  1.  

    Branch Manager Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    online application, phone interview, district manager interview, market manager interview

    Interview Questions

    • what is customer service to you? what does it look like feel like?   Answer Question

    Negotiation

    they hire anon with banking experience

  2.  

    Branch Manager Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    There is an assessment that has to be passed first. Then wait for a a call in for an interview then it will be first the hiring manager then the manager above them.

    Interview Questions

    • All questions discussed are involved with a "Tell me about a time"   Answer Question
  3.  

    Branch Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 5 days. I interviewed at J.P. Morgan.

    Interview

    As an internal candidate the decision is communicated to you before you actually get the position. So you should be very aware if it is going to happen or not. If you haven't had the decision communicated to you by the DM, its not going to happen.

    Interview Questions

    Negotiation

    There is no negotiation, it is just an offer - accept or decline.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Branch Manager Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at J.P. Morgan in May 2013.

    Interview

    Connected with Chase by meeting a recruiter at a job fair. After a brief discussion of my skills and giving the recruiter a resume, I departed with recruiter's contact information. No word for 2 weeks and I sent a followup email and was invited to interview. The one-on-one interview was with a District Manager. Why do you want to work in the banking industry? What's your leadership style?

    Interview Questions

    • Tell me about a time you had a conflict with a coworker.   Answer Question
  6.  

    Branch Manager Interview

    Anonymous Employee in Denver, CO
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at J.P. Morgan (Denver, CO) in October 2012.

    Interview

    In branch interview two hours with three Bank managers

    Interview Questions

    Reasons for Declining

    better offer came in

  7.  

    Branch Manager Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ months. I interviewed at J.P. Morgan (New York, NY) in October 2012.

    Interview

    Very lengthy. Consisted of a phone interview followed by two in-person interviews over the course of 3 months.

    Interview Questions

    • Everything was pretty forward and normal for a business interview e.g. how would you handle this situation, what kind of leader are you, what would you do if...   Answer Question

    Negotiation

    Very straight forward, no negotiating.

  8. Helpful (4)  

    Branch Manager Interview

    Anonymous Employee in White Plains, NY
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at J.P. Morgan (White Plains, NY) in July 2011.

    Interview

    Great Phone Call from recruiter, very flexible and set up interview with District Executive. DE was very professional and looking to make interview very professional. Was more interested in why I was no longer with my previous employer of ten years than what my skills and what I could do for Chase. Interview lasted an hour, I had excellent references and had previous experience with position I was interviewing for. DE did not extend an offer but stated I could interview for an entry level personal banker position. Stated I could work myself up in organization from this position. If you can't see that I have the experience (sixteen years of retail branch banking) then I don't want to work for your organization.

    Interview Questions

    • Give me an example of how you would grow deposits in your branch ?   1 Answer
    • How would you coach an employee who is not meeting performance goals ?   1 Answer

    Reasons for Declining

    Would have to interview with a branch manager for entry level position. If you are the DE and feel I was a good candidate there should be no reason for another interview. If you can't make up your mind don't pass a candidate on to someone else. Have some guts and make the decision yes or no.

  9.  

    Branch Manager Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at J.P. Morgan (Chicago, IL) in June 2011.

    Interview

    1. Recruiter reached out to me and went over my resume and discussed highlights to it. Asked about my familiarity with Chase. Then stated she would schedule me an interview with the District Manager 2.District Manager 3. Market Manager

    Interview Questions

    • A ton of situational questions...With a ton of them being focused on the customers experience   Answer Question
  10. Helpful (3)  

    Branch Manager Interview

    Anonymous Interview Candidate in Denver, CO
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at J.P. Morgan (Denver, CO) in November 2010.

    Interview

    1 interview with a panel of 12 District Managers. Intimidating YES. They are trying to see if all parties agree that they are willing to have you in their district. They must have more than half of the District Managers say yes to offer a position.

    Interview Questions

    • All questions were typical for the position, situational is there style of question, tell me about a time when you had to break policy to help a customer? what was the situation? what was the outcome?   Answer Question

    Negotiation

    Chase really does not like to negotiate at all. you have a much better chance if you are coming from outside the firm but as I was an internal candidate there was no potential for negotiation. If fact my manager has retracted offers to multiple people trying to negotiate. Right now companies can afford to hire less expensive with the same or better quality.

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.