J.P. Morgan
3.3 of 5 3,565 reviews
www.jpmorgan.com New York, NY 5000+ Employees

J.P. Morgan Interview Questions & Reviews

Updated Apr 14, 2014
All Interviews Received Offers

Getting the Interview 

51%
22%
9%

Interview Experience 

62%
25%
11%

Interview Difficulty 

2,070 candidate interviews
Relevance Date Difficulty
in

No Offer

Positive Experience

Difficult Interview

Customer Service Advisor Interview

Anonymous Interview Candidate
Westerville, OH

I applied online and the process took 1 week - interviewed at J.P. Morgan.

Interview Details – I received a call from a HR rep the day after I submitted my application online, and answered many straightforward questions to expand on my resume. I was contacted 4 days later by someone multiple states away (which confused me a bit) who wanted to conduct a behavioral interview with me. Later that same day, my recruiter called saying the managers wanted to schedule an interview with me, and emailed me the details. I was interviewed by 3 people, who appeared to be different department heads on the same floor. Thankfully I studied the sample questions off of the Chase website, because most of those were actually what was asked! Unfortunately, the next morning I received a rejection email, so this whole process was for nothing...

Interview Questions

  • What did you do in a situation when you had to deal with an angry customer?   Answer Question
  • Describe a situation where you delivered excellent customer service.   Answer Question
  • Have you ever been confronted with a situation where you didn't know what to do, and how did you handle it?   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

Mortgage Loan Processor Interview

Anonymous Employee
Irvine, CA

I applied in-person and the process took a day - interviewed at J.P. Morgan in January 2010.

Interview Details – detail

Interview Question – It has been over 6 years I am not able to provide   Answer Question

Negotiation Details – able to negotiate

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Accepted Offer

Neutral Experience

Operations Analyst Interview

Anonymous Employee

Interviewed at J.P. Morgan

Interview Details – organized and easy.. no technical questions

Interview Question – tell me about yourself   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Business Relationship Manager Interview

Anonymous Employee
New York, NY

I applied online and the process took 6 weeks - interviewed at J.P. Morgan.

Interview Details – Applied online. Received a call from a recruiter a week later. Phone interview with the recruiter. Then phone interview with hiring manager. Afterwards, I was invited to a face to face interview with the hiring manager and his peer. The next week interviewed with the District manager. Two weeks later interviewed with the market manager

Negotiation Details – really no negotiation

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No Offer

Positive Experience

Difficult Interview

Applications Developer Interview

Anonymous Interview Candidate
New York, NY

I applied through an employee referral and the process took 2 weeks - interviewed at J.P. Morgan in March 2014.

Interview Details – Referred by a friend, received phone interview two days letter, and then interviewed at JP Morgan for 3 and half hours with 4 people one week later. At first, I thought the interview to be a OO focused one, so I prepared a lot for OO design question since the team used SmallTalk as the programming tool. It turned out the question is more focused on what I have learnt in maths and finance, not too much OO.

Interview Question – Met 4 different levels and groups of people. Each person focused on different aspects. Derive BS PDE, some probability questions, design parking lot and their daily management process (I don't quite understand what he really wanted, so I was struggled with this question), some financial derivative questions like yield curve and pricing bond.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Relationship Banker Interview

Anonymous Employee
San Antonio, TX

I applied online and the process took 2 weeks - interviewed at J.P. Morgan in September 2013.

Interview Details – One video conference interview. One interview with the branch manager, another with the district manager.

Interview Question – Pretty straight forward.   Answer Question

Negotiation Details – They don't negotiate.

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Accepted Offer

Positive Experience

Average Interview

Personal Banker II Interview

Anonymous Employee
Flagstaff, AZ

I applied online and the process took 2 weeks - interviewed at J.P. Morgan in February 2012.

Interview Details – phone interview with recruiter, than another phone interview with branch manager and a personal phone interview with the district manager as I did not live close by. Once I was in the area, had a final in-person interview with the district manager before being offered the job

Interview Question – Situational questions on how to sell certain banking products/how to go about talking to a customer   Answer Question

Negotiation Details – Was told by recruiter the base pay and commission but got offered $4,000 more after final interview

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Accepted Offer

Positive Experience

Difficult Interview

Customer Support Advisor II Interview

Anonymous Employee
Elgin, IL

I applied in-person - interviewed at J.P. Morgan in January 2010.

Interview Details – I applied and was called in for an interview with Human Resorces. I was asked how I would handle certain scenarios in dealing with a customer. Then, I was called back for a second interview with the hiring manager. He asked more specific questions on what I would say in a customer scenario.

Interview Question – What would you do if the customer became angry on the phone and started yelling at you. Do you prefer to work as a team or as an individual. How punctual are you. How would you describe your personality. How flexible are you. What are your strengths and weaknesses. In which areas do you need to improve. Give an example of when you had to deal with a difficult customer and how you handled the situation.   Answer Question

Negotiation Details – No negotiation regarding salary. Everyone started at the same salary. Negotiations on choice of schedule are possible. Three shifts are available.

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No Offer

Neutral Experience

Average Interview

Audit Analyst Interview

Anonymous Interview Candidate

I applied through college or university and the process took 1+ week - interviewed at J.P. Morgan in February 2014.

Interview Details – I initially applied through my school career website. Interview was two, back to back, 30 minute interviews, conducted on campus. The questions were basic, behavioral questions about leadership and working in groups. It was very comfortable with little pressure. There were other employees around to answer questions before and after the interviews.

Interview Question – If a team member was describing you, what are three good qualities they would say you have, and three bad qualities.   Answer Question

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Intern Interview

Anonymous Interview Candidate

I applied online and the process took 2 months - interviewed at J.P. Morgan.

Interview Details – phone interview after a few months of applying, took a while to hear back on a decision

Interview Question – nothing too difficult, all behavioral, some finance questions   Answer Question

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