J.P. Morgan Licensed Personal Banker Interview Questions & Reviews

Updated May 21, 2014
Updated May 21, 2014
111 interviews

Interview Experience

Interview Experience

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33%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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111 Candidate Interview Reviews Back to all interviews

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Licensed Personal Banker Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I interviewed online. The process took 2 weeks - interviewed at J.P. Morgan in February 2011.

Interview Details

Typical. Role plays. Identify needs of clients. Explain a situation where you overcame adversity. Why pick a company like JPM Chase. This was not a very difficult process. Always good to have some sort of internal recs

Interview Questions
Negotiation Details
No
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for J.P. Morgan

  1. 2 people found this helpful  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Interview Details

    Applied online, used college mate as a referral, got a call from the recruiter very quickly - had a phone interview with the recruiter; got invited to the branch, spoke to the manager. behavioral/personal type of interview.

    Interview Questions
    • How would you sell to me this piece of (whatever office supply)?   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
  2.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  Indianapolis, IN
    Anonymous Interview Candidate in Indianapolis, IN
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at J.P. Morgan in March 2010.

    Interview Details

    Call from HR led to going online and taking a lengthy personality test, then a math test. I was then called again for a phone interview. Next, I was sent to a branch for an interview. I had to role play a couple different scenarios for two branch managers at the same time. I then interviewed with the two managers together, then with a district manager.

    Interview Questions
    • The role play was unnerving. I was not expecting it, and was told to sell a stapler.   Answer Question
    Negotiation Details
    They told me that the base pay was standard and not negotiable. I was able to negotiate my base salary up by a few hundred dollars.
    Accepted Offer
    Average Interview
  3.  

    Licensed Personal Banker Interview

    Anonymous Employee  in  New York, NY
    Anonymous Employee in New York, NY
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at J.P. Morgan.

    Interview Details

    "Sell me this pen". That's probably sums up the entire interview. If you can sell the pen, you get the job.

    One phase that they want to hear during the interview is "CUSTOMER EXPERIENCE". The company make customer satisfication a top priority over anything else. Tell them that you want to provide customers with the best possible experience and you will stand out immediately.

    Other than that, it's a standard interview. A branch manager will interview you. There will be someone else behind him/her listening and taking notes, maybe even adding in additional questions/comments. Once you pass this interview, there's a 2nd interview with the distrinct manager. Once you pass that, then you're good to go.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I interviewed in-person. The process took 3 weeks - interviewed at J.P. Morgan.

    Interview Details

    2 interviews, one local, one district level

    Negotiation Details
    I did have to re-address my initial requirement, and it was accepted
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  Sacramento, CA
    Anonymous Interview Candidate in Sacramento, CA
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at J.P. Morgan in November 2011.

    Interview Details

    One interview that lasted approximately 30-45 minutes. There were a lot of situational questions to see how you would react. They will ask you about "working the lobby", which is where you approach a customer in the lobby as they enter, are waiting in line, filling out deposit/withdrawal slips, etc., and talk to them with the goal of bringing them back to your desk to make a sale. Customer service and sales techniques are priority.

    Interview Questions
    • The situational questions are always the most difficult.   Answer Question
    Negotiation Details
    There was no negotiation phase, either accept or decline.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took 2 weeks - interviewed at J.P. Morgan in April 2010.

    Interview Details

    The first process was very simple, I spoke with 2 of the my potentials branch managers and finally the recruiter and another in upper management.

    Interview Questions
    • I was asked to pass the licensed banker test within 90 days or termination.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through an employee referral. The process took 2 weeks - interviewed at J.P. Morgan.

    Interview Details

    You begin with a phone interview from one of the district managers. They basically try to find what your motives are, if you would work hard, and how good of a salesman you would be. Then you are told to interview at a Branch location, in which you speak with a branch manager. It's basically the same interview, but now face-to-face. Do good in those, drug test and you got the job.

    Interview Questions
    • Just the regular basic questions. 3 strengths/weaknesses.   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  9. 1 person found this helpful  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at J.P. Morgan.

    Interview Details

    Generally two interview takes place, Branch manager and District Manager. Customer services is the key point. Try to relate everything to "Help" . That is the language of the company.

    Interview Questions
    • Question are generally. Prepare for further career path discussion. They want to see what you see yourself look like in five year. That is what Sale field always asking for. Your motivation.   View Answer
    Negotiation Details
    very fast hiring process.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  Rockwall, TX
    Anonymous Interview Candidate in Rockwall, TX
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at J.P. Morgan in December 2011.

    Interview Details

    Multiple interviews with multiple levels of management. Must stand up and greet a client walking in the door and ask what they need. This moment is a little awkward.

    Interview Questions
    • Please stand up and greet a client walking in the door with the phrase..."What brings you in today?" Then you are supposed to get them over to a working banker. It is a strange deal when you are the only person in the branch not in uniform. Also, you are greeting their clients and not being paid. Strange deal.   Answer Question
    Negotiation Details
    No negotiating
    Accepted Offer
    Neutral Experience
    Average Interview

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