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J.P. Morgan Licensed Personal Banker Interview Questions & Reviews

Updated May 21, 2014
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Licensed Personal Banker Interview

Licensed Personal Banker

I applied online and the process took 2 weeks - interviewed at J.P. Morgan in February 2011.

Interview Details – Typical. Role plays. Identify needs of clients. Explain a situation where you overcame adversity. Why pick a company like JPM Chase. This was not a very difficult process. Always good to have some sort of internal recs

Interview Question – Sell me this pen   View Answer

Negotiation Details – No

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1 person found this helpful

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Neutral Experience

Licensed Personal Banker Interview

Licensed Personal Banker
Chicago, IL

Interviewed at J.P. Morgan

Interview Details – Applied online, used college mate as a referral, got a call from the recruiter very quickly - had a phone interview with the recruiter; got invited to the branch, spoke to the manager. behavioral/personal type of interview.

Interview Question – How would you sell to me this piece of (whatever office supply)?   Answer Question

Negotiation Details – no negotiation

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Neutral Experience

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Licensed Personal Banker Interview

Licensed Personal Banker
Indianapolis, IN

I applied online and the process took 4+ weeks - interviewed at J.P. Morgan in March 2010.

Interview Details – Call from HR led to going online and taking a lengthy personality test, then a math test. I was then called again for a phone interview. Next, I was sent to a branch for an interview. I had to role play a couple different scenarios for two branch managers at the same time. I then interviewed with the two managers together, then with a district manager.

Interview Question – The role play was unnerving. I was not expecting it, and was told to sell a stapler.   Answer Question

Negotiation Details – They told me that the base pay was standard and not negotiable. I was able to negotiate my base salary up by a few hundred dollars.

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No Offer

Neutral Experience

Average Interview

Licensed Personal Banker Interview

Licensed Personal Banker
New York, NY

I applied online and the process took 4+ weeks - interviewed at J.P. Morgan.

Interview Details – "Sell me this pen". That's probably sums up the entire interview. If you can sell the pen, you get the job.

One phase that they want to hear during the interview is "CUSTOMER EXPERIENCE". The company make customer satisfication a top priority over anything else. Tell them that you want to provide customers with the best possible experience and you will stand out immediately.

Other than that, it's a standard interview. A branch manager will interview you. There will be someone else behind him/her listening and taking notes, maybe even adding in additional questions/comments. Once you pass this interview, there's a 2nd interview with the distrinct manager. Once you pass that, then you're good to go.

Interview Question – Sell me this pen.   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Licensed Personal Banker Interview

Licensed Personal Banker
Columbus, OH

I applied in-person and the process took 3 weeks - interviewed at J.P. Morgan.

Interview Details – 2 interviews, one local, one district level

Negotiation Details – I did have to re-address my initial requirement, and it was accepted

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Positive Experience

Average Interview

Licensed Personal Banker Interview

Licensed Personal Banker
Sacramento, CA

I applied online and the process took 3 weeks - interviewed at J.P. Morgan in November 2011.

Interview Details – One interview that lasted approximately 30-45 minutes. There were a lot of situational questions to see how you would react. They will ask you about "working the lobby", which is where you approach a customer in the lobby as they enter, are waiting in line, filling out deposit/withdrawal slips, etc., and talk to them with the goal of bringing them back to your desk to make a sale. Customer service and sales techniques are priority.

Interview Question – The situational questions are always the most difficult.   Answer Question

Negotiation Details – There was no negotiation phase, either accept or decline.

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Positive Experience

Average Interview

Licensed Personal Banker Interview

Licensed Personal Banker

I applied in-person and the process took 2 weeks - interviewed at J.P. Morgan in April 2010.

Interview Details – The first process was very simple, I spoke with 2 of the my potentials branch managers and finally the recruiter and another in upper management.

Interview Question – I was asked to pass the licensed banker test within 90 days or termination.   Answer Question

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Positive Experience

Average Interview

Licensed Personal Banker Interview

Licensed Personal Banker

I applied through an employee referral and the process took 2 weeks - interviewed at J.P. Morgan.

Interview Details – You begin with a phone interview from one of the district managers. They basically try to find what your motives are, if you would work hard, and how good of a salesman you would be. Then you are told to interview at a Branch location, in which you speak with a branch manager. It's basically the same interview, but now face-to-face. Do good in those, drug test and you got the job.

Interview Question – Just the regular basic questions. 3 strengths/weaknesses.   Answer Question

Negotiation Details – No negotiation.

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1 person found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Licensed Personal Banker Interview

Licensed Personal Banker
New York, NY

I applied online and the process took 2 weeks - interviewed at J.P. Morgan.

Interview Details – Generally two interview takes place, Branch manager and District Manager. Customer services is the key point. Try to relate everything to "Help" . That is the language of the company.

Interview Question – Question are generally. Prepare for further career path discussion. They want to see what you see yourself look like in five year. That is what Sale field always asking for. Your motivation.   View Answer

Negotiation Details – very fast hiring process.

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Neutral Experience

Average Interview

Licensed Personal Banker Interview

Licensed Personal Banker
Rockwall, TX

I applied online and the process took 4+ weeks - interviewed at J.P. Morgan in December 2011.

Interview Details – Multiple interviews with multiple levels of management. Must stand up and greet a client walking in the door and ask what they need. This moment is a little awkward.

Interview Question – Please stand up and greet a client walking in the door with the phrase..."What brings you in today?" Then you are supposed to get them over to a working banker. It is a strange deal when you are the only person in the branch not in uniform. Also, you are greeting their clients and not being paid. Strange deal.   Answer Question

Negotiation Details – No negotiating

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