J.P. Morgan Licensed Personal Banker Interview Questions

Updated Mar 16, 2015
Updated Mar 16, 2015
113 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Interview Difficulty

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Helpful (1)  

Licensed Personal Banker Interview

Accepted Offer
Average Interview
Accepted Offer
Average Interview

Application

I applied online – interviewed at J.P. Morgan.

Interview

Online test with initial application
Phone with Hr -standard background questions
Branch manager interview / district manger -(if more than one branch hiring they will have all branch managers -so it's like a board room interview )

Interview Questions

  • Sell me this stapler ?(any random object in desk)   1 Answer
  • Where do you see your self in 5 years ?   1 Answer

Negotiation

Pretty standard ..base pay not real room for negotiation but commission potential awesome

Other Interview Reviews for J.P. Morgan

  1. Helpful (2)  

    Licensed Personal Banker Interview

    Accepted Offer
    Accepted Offer

    Interview

    Applied online, used college mate as a referral, got a call from the recruiter very quickly - had a phone interview with the recruiter; got invited to the branch, spoke to the manager. behavioral/personal type of interview.

    Interview Questions

    • How would you sell to me this piece of (whatever office supply)?   Answer Question

    Negotiation

    no negotiation

  2.  

    Licensed Personal Banker Interview

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at J.P. Morgan (New York, NY).

    Interview

    "Sell me this pen". That's probably sums up the entire interview. If you can sell the pen, you get the job.

    One phase that they want to hear during the interview is "CUSTOMER EXPERIENCE". The company make customer satisfication a top priority over anything else. Tell them that you want to provide customers with the best possible experience and you will stand out immediately.

    Other than that, it's a standard interview. A branch manager will interview you. There will be someone else behind him/her listening and taking notes, maybe even adding in additional questions/comments. Once you pass this interview, there's a 2nd interview with the distrinct manager. Once you pass that, then you're good to go.

    Interview Questions

  3.  

    Licensed Personal Banker Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeksinterviewed at J.P. Morgan (Columbus, OH).

    Interview

    2 interviews, one local, one district level

    Negotiation

    I did have to re-address my initial requirement, and it was accepted

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  5.  

    Licensed Personal Banker Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at J.P. Morgan.

    Interview

    You begin with a phone interview from one of the district managers. They basically try to find what your motives are, if you would work hard, and how good of a salesman you would be. Then you are told to interview at a Branch location, in which you speak with a branch manager. It's basically the same interview, but now face-to-face. Do good in those, drug test and you got the job.

    Interview Questions

    • Just the regular basic questions. 3 strengths/weaknesses.   Answer Question

    Negotiation

    No negotiation.

  6. Helpful (1)  

    Licensed Personal Banker Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at J.P. Morgan (New York, NY).

    Interview

    Generally two interview takes place, Branch manager and District Manager. Customer services is the key point. Try to relate everything to "Help" . That is the language of the company.

    Interview Questions

    • Question are generally. Prepare for further career path discussion. They want to see what you see yourself look like in five year. That is what Sale field always asking for. Your motivation.   1 Answer

    Negotiation

    very fast hiring process.

  7.  

    Licensed Personal Banker Interview

    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at J.P. Morgan (Chicago, IL).

    Interview

    I applied to this job via campus career website. After 2 days, I got an email from a branch manager in the area and chose two preferences for phone interview. On scheduled day, the same manager called me and asked very basic behavior questions.
    1) Briefly explain about yourself
    2) Why this position and why Chase
    3) Experience in team activities
    4) Sales experience
    5) Experience in complicated manager
    6) Experience in complicated customer and good customer
    7) Role playing game - Please sell me anything you want. (iPhone, Mac, or Food, Anything)

    So basically, all questions were related to sales oriented behavior because this job position is all about just sales in store.

    Two days later, I got another interview request with a regional manager but turned it down because it's entry level sales job. Actually what I thought was a private banker, not a personal banker.

    Interview Questions

    • Sell something what you want.
      -This was the most difficult question because I didn't have actual information about the product. (Oh, I chose iPhone 5s and said just plain words, like long battery, slick design..etc)
       
      Answer Question

    Reasons for Declining

    Not the final offer but another interview request.
    But I don't want to stand in front of the door to catch walk-in customers and sell bank products. If I want to go with sales job, I might go to insurance companies.

  8.  

    Licensed Personal Banker Interview

    Accepted Offer
    Accepted Offer

    Interview

    They start off with a phone interview from an HR rep. After the initial phone interview you then interview with the hiring branch manager. Once the branch manager approves you have your last interview with the District Manager

    Interview Questions

    • What, in your opinion is the worst quality about you>]?   Answer Question
  9.  

    Licensed Personal Banker Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at J.P. Morgan (Atlanta, GA) in September 2013.

    Interview

    First preception - Office is very well ran. Culture seems easy going. Interview was about 1 hour. One of the easiest interviews that I ever completed.

    Interview Questions

    Negotiation

    No negotiation needed... Offer surpassed what I though it should be.

  10.  

    Licensed Personal Banker Interview

    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1+ weekinterviewed at J.P. Morgan (Fresno, CA) in September 2013.

    Interview

    I was called by a recruiter that explained that Chase wanted to hire prior military. I went on-line filled out application and completed assessment. Was called by asst. branch manager and scheduled a face to face interview with branch manager and asst. branch manager. The interview was typical with information and structured interview questions. I felt I had successfully answered all the questions.

    Interview Questions

    • Describe what you think good customer service is.   1 Answer

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