J.P. Morgan Licensed Personal Banker Interview Questions

Updated May 21, 2014
Updated May 21, 2014
111 Interview Reviews

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2 people found this helpful  

Licensed Personal Banker Interview

Anonymous Interview Candidate  in  Chicago, IL
Anonymous Interview Candidate in Chicago, IL
Interview Details

Applied online, used college mate as a referral, got a call from the recruiter very quickly - had a phone interview with the recruiter; got invited to the branch, spoke to the manager. behavioral/personal type of interview.

Interview Questions
  • How would you sell to me this piece of (whatever office supply)?   Answer Question
Negotiation Details
no negotiation
Accepted Offer

Other Interview Reviews for J.P. Morgan

  1.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4+ weeks - interviewed at J.P. Morgan.

    Interview Details

    "Sell me this pen". That's probably sums up the entire interview. If you can sell the pen, you get the job.

    One phase that they want to hear during the interview is "CUSTOMER EXPERIENCE". The company make customer satisfication a top priority over anything else. Tell them that you want to provide customers with the best possible experience and you will stand out immediately.

    Other than that, it's a standard interview. A branch manager will interview you. There will be someone else behind him/her listening and taking notes, maybe even adding in additional questions/comments. Once you pass this interview, there's a 2nd interview with the distrinct manager. Once you pass that, then you're good to go.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied in-person. The process took 3 weeks - interviewed at J.P. Morgan.

    Interview Details

    2 interviews, one local, one district level

    Negotiation Details
    I did have to re-address my initial requirement, and it was accepted
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at J.P. Morgan.

    Interview Details

    You begin with a phone interview from one of the district managers. They basically try to find what your motives are, if you would work hard, and how good of a salesman you would be. Then you are told to interview at a Branch location, in which you speak with a branch manager. It's basically the same interview, but now face-to-face. Do good in those, drug test and you got the job.

    Interview Questions
    • Just the regular basic questions. 3 strengths/weaknesses.   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
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    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 2 weeks - interviewed at J.P. Morgan.

    Interview Details

    Generally two interview takes place, Branch manager and District Manager. Customer services is the key point. Try to relate everything to "Help" . That is the language of the company.

    Interview Questions
    • Question are generally. Prepare for further career path discussion. They want to see what you see yourself look like in five year. That is what Sale field always asking for. Your motivation.   View Answer
    Negotiation Details
    very fast hiring process.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 1 week - interviewed at J.P. Morgan.

    Interview Details

    I applied to this job via campus career website. After 2 days, I got an email from a branch manager in the area and chose two preferences for phone interview. On scheduled day, the same manager called me and asked very basic behavior questions.
    1) Briefly explain about yourself
    2) Why this position and why Chase
    3) Experience in team activities
    4) Sales experience
    5) Experience in complicated manager
    6) Experience in complicated customer and good customer
    7) Role playing game - Please sell me anything you want. (iPhone, Mac, or Food, Anything)

    So basically, all questions were related to sales oriented behavior because this job position is all about just sales in store.

    Two days later, I got another interview request with a regional manager but turned it down because it's entry level sales job. Actually what I thought was a private banker, not a personal banker.

    Interview Questions
    • Sell something what you want.
      -This was the most difficult question because I didn't have actual information about the product. (Oh, I chose iPhone 5s and said just plain words, like long battery, slick design..etc)
        Answer Question
    Reasons for Declining

    Not the final offer but another interview request.
    But I don't want to stand in front of the door to catch walk-in customers and sell bank products. If I want to go with sales job, I might go to insurance companies.

    Declined Offer
    Positive Experience
    Easy Interview
  7.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    They start off with a phone interview from an HR rep. After the initial phone interview you then interview with the hiring branch manager. Once the branch manager approves you have your last interview with the District Manager

    Interview Questions
    • What, in your opinion is the worst quality about you>]?   Answer Question
    Accepted Offer
  8.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 2 days - interviewed at J.P. Morgan in September 2013.

    Interview Details

    First preception - Office is very well ran. Culture seems easy going. Interview was about 1 hour. One of the easiest interviews that I ever completed.

    Interview Questions
    Negotiation Details
    No negotiation needed... Offer surpassed what I though it should be.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate  in  Fresno, CA
    Anonymous Interview Candidate in Fresno, CA
    Application Details

    I applied through a recruiter. The process took 1+ week - interviewed at J.P. Morgan in September 2013.

    Interview Details

    I was called by a recruiter that explained that Chase wanted to hire prior military. I went on-line filled out application and completed assessment. Was called by asst. branch manager and scheduled a face to face interview with branch manager and asst. branch manager. The interview was typical with information and structured interview questions. I felt I had successfully answered all the questions.

    Interview Questions
    • Describe what you think good customer service is.   View Answer
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at J.P. Morgan.

    Interview Details

    online assesement was easy...

    Interview Questions
    No Offer

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