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J.P. Morgan Personal Banker II Interview Questions & Reviews

Updated Jul 10, 2014
All Interviews Received Offers

Getting an Interview  

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Interview Experience  

54%
36%
9%

Interview Difficulty  

Average Difficulty
15 candidate interviews Back to all interview questions
Relevance Date Difficulty
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2 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Personal Banker II Interview

Personal Banker II

I applied in-person and the process took 4+ weeks - interviewed at J.P. Morgan in June 2011.

Interview Details – very smooth process, management wants to get to know you in every possible label, they want to see how commited and preperaed you are, but they do it in a very easy going maner, very professional

Interview Question – questions were very straight forward   Answer Question

Negotiation Details – very smooth


Accepted Offer

Neutral Experience

Difficult Interview

Personal Banker II Interview

Personal Banker II

I applied online and the process took 3 weeks - interviewed at J.P. Morgan in September 2011.

Interview Details – You must apply online and there is a short assessment which is not too hard. I went through 3 interviews. Two of them were with branch managers and the third was with the district manager. After that you wait for a formal offer and your background to come back.

Interview Question – Many of the questions asked were about personal experiences regarding situations.   Answer Question


Accepted Offer

Neutral Experience

Personal Banker II Interview

Personal Banker II

Interviewed at J.P. Morgan

Interview Details – I had to do an online application and complete personal banker test (behavioral questions and math test). After that I received a phone call from the recruiter and was invited for an interview. After 2 weeks received another phone call for the second interview. 3 days later recruiter called me with a job offer.

Interview Question – sell me a checking acct   Answer Question


Accepted Offer

Negative Experience

Average Interview

Personal Banker II Interview

Personal Banker II
Bloomingdale, IL

I applied online and the process took 6 months - interviewed at J.P. Morgan in August 2013.

Interview Details – The manager was late to the interview. It was a couple hours long. They asked a lot of questions about customer service and why you want to work for chase. It took a very long time to get this interview(6 mos). you have to pass a test online and interview over the phone with a recruiter and then wait to be called.

Interview Question – Why are you leaving current job. Not that this is difficult, but they wouldn't accept that I needed a change in my career.   Answer Question


Accepted Offer

Neutral Experience

Personal Banker II Interview

Personal Banker II

I applied online and interviewed at J.P. Morgan.

Interview Details – Role Play, Why Chase. Interview with 6 managers

Interview Question – Short term goals and Long term goal   Answer Question


Accepted Offer

Positive Experience

Average Interview

Personal Banker II Interview

Personal Banker II
Flagstaff, AZ

I applied online and the process took 2 weeks - interviewed at J.P. Morgan in February 2012.

Interview Details – phone interview with recruiter, than another phone interview with branch manager and a personal phone interview with the district manager as I did not live close by. Once I was in the area, had a final in-person interview with the district manager before being offered the job

Interview Question – Situational questions on how to sell certain banking products/how to go about talking to a customer   Answer Question

Negotiation Details – Was told by recruiter the base pay and commission but got offered $4,000 more after final interview


Accepted Offer

Neutral Experience

Personal Banker II Interview

Personal Banker II

I applied in-person and the process took 2 weeks - interviewed at J.P. Morgan.

Interview Details – was very easy because i have already worked for the company.The computer hiring system was great because it kept you up to date on how the process is going

Interview Question – i had more of a discussion than interview with my hiring manager   Answer Question

Negotiation Details – 35000 non neg


Accepted Offer

Neutral Experience

Personal Banker II Interview

Personal Banker II

Interviewed at J.P. Morgan

Interview Details – Its normally a two step interview process. You will meet with the Branch Manager First and if he or she approves you will then interview with the district manager. The interview questions normally come from a question bank and they pick and chose which questions to ask you. Some managers will ask you to sell a pen to them. Wearing a suit is a must. Everyone is always real friendly and outgoing. You must portray that you are a good team member because most branches consist of 10 to 15 employees total. So there is no room for an outcast. Also, this position is seen as a ground level position in order to advance to a Mortgage Loan officer, Business Banker or Financial Advisor (investment Banker). It will help to have a good Idea as to where you would like to make your next move within the company.

Interview Question – Tell me of a time when you were faced with a difficult task at work. How did you handle it.   Answer Question

Negotiation Details – You are Able to negotiate but they will never give you what you ask for. Most of the time they meet you half way.


Accepted Offer

Neutral Experience

Difficult Interview

Personal Banker II Interview

Personal Banker II

I applied online and interviewed at J.P. Morgan.

Interview Details – The interview is all role play. Just play along and you'll do fine. Do not act nervous!

Interview Question – Flaws about yourself.   Answer Question

Negotiation Details – No negotiation, everyone gets paid the same base salary and they you make money through commissions, but they is all depending on if your at a busy branch of not. They will talk you into accepting if its slow, FYI.


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Personal Banker II Interview

Personal Banker II
New York, NY

I applied online and the process took 2 months - interviewed at J.P. Morgan in May 2011.

Interview Details – After phone interview, was called for an in branch interview which was with the District Manager. He advised to visit another branch on the same day for an interview within his area. Interviewed then with the branch manager and was told would hear back from him. Later received a phone call three days later for an invitation to a career event where i would be interviewed by multiple District Managers and Branch Managers. Attended and interviewed with two District Managers. Then was told to visit a branch for another interview the following day. Then went on that interview, and about four days after that received the job offer.

Interview Question – The most unexpected was "sell me this pen" Literally on the spot "sell me this pen" It was more to see my approach and delivery of a product.   Answer Question

Negotiation Details – Not much negotiationg. It was more like a "take it or leave it" situation.

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