J.P. Morgan Telephone Banker Interview Questions

Updated Sep 12, 2014
Updated Sep 12, 2014
4 Interview Reviews

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Telephone Banker Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeksinterviewed at J.P. Morgan in July 2013.

Interview Details

applied online and get the response 2 weeks after applying. The interview process was quick and easy to go thru. The first contact was in the email and phone interview than face to face with 3 different people

Interview Questions
  • all the questions was tell about a time you did this, or that   Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for J.P. Morgan

  1.  

    Telephone Banker Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at J.P. Morgan in January 2010.

    Interview Details

    They asked basic interview questions. I went through a three process interview in one day. After the interview I was given a tour of the building and was contacted about a day later on the next steps. I had to go through an extensive background check including fingerprinting. The job is stressful and having a positive attitude and sales experience is a plus.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Telephone Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at J.P. Morgan.

    Interview Details

    Interview with three hiring managers. Basic questions (i.e. "Tell me about a time you dealt with a difficult customer").

    Interview Questions
    • Tell me about a time that you had to make an exception to a policy to create a good customer experience.   Answer Question
    Accepted Offer
  3.  

    Telephone Banker Interview

    Anonymous Interview Candidate in Arlington, TX
    Anonymous Interview Candidate in Arlington, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at J.P. Morgan in March 2010.

    Interview Details

    I was first pre-screened over the phone by a recruiter who asked a few questions about my experience with call center environment and sales. She invited me for an in-person interview about a week and a half later.
    She asked me about a specific time when I dealt with an irate customer.

    The in-person interview was very focused on my experience dealing with specific types of situations with customers. Basically they want to know how you react with difficult people.

    They will make you role play a live situation where one interviewer acts as an irate customer and you have to solve an issue for him.

    Interview Questions
    • Name a specific time when you made a poor work related decision and what you did to overcome it.   Answer Question
    No Offer
    Positive Experience
    Average Interview

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