JPMorgan Chase Bank Teller Interview Questions & Reviews
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Updated May 28, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 27 ratings 
“Easy” Interview
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Interview Experience [?] Based on 27 ratings
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| 21–27 of 27 JPMorgan Chase Interviews | Sort by |
Bank Teller at JPMorgan Chase
Posted Jun 1, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in New York, NY (took 3 weeks)
I received a call back two days after I applied online. Took the assessment exam, fairly easy enough. I was interviewed by tow ABMs and they were both cool and easy going. there is no room for negotiation. its okay becausae its just an entry level position.they made the offer the same day as the face to face interview....
Interview Questions
Negotiation Details
no room for negotiation
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Bank Teller at JPMorgan Chase
Posted May 23, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2010 (took a day)
the recruiter who interviewed me was nice and didn't make me feel nervous and the interview was easy just a couple questions and your done,they are going to ask you about background ed. work history,skills(negative and positive),background check
Interview Questions
Other Details
I Applied Online and the interview consisted of a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Bank Teller at JPMorgan Chase
Posted May 10, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2009 (took 3 days)
Everyone was extremely polite from the first time I stepped into the branch. Every current employee treated me with respect and friendly. The assistant manager asked me a certain question and I had to answer it by providing explaining a situation, tasks/target, action, and the result.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Bank Teller at JPMorgan Chase
Posted Apr 26, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2011 (took 4 days)
I applied for the bank on thursday got a call saturday to come in monday to interview. when arrived It seem normal to me actually i felt very comfortable answering the typical questions a customer service job would consist of "Tell me about a time you had a difficult customer? how did you handle the situation ? what was the outcome?" what is good customer service to you? why chase? on a scale of 1 to 10 how bad do you want this position? is any one really going to say anything below 10? after the interview was done i was told i would hear a response within a week or so. a few days later i got one of those cannot reply back emails stating thank u for your interest but the position was filled.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Bank Teller at JPMorgan Chase
Posted Mar 4, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Country Club Hills, IL (took a day)
After submitting my resume online for a teller position 9hours later, I was called to come in for an interview. It took the assistant branch manager some time before he started interviewing me, the bank was kind of busy and he was assisting customers. Finally, he interviewed me, asked about my past, and present (why was I unemployed), and ask about my future (why did I want a teller position and I've never worked in a bank). He asked about my education, my past work experience, and then started the behavioral questions. Tell me about a time when you had an angry customer, what would you do if, how would you handle...... He was extremely impressed and was ready for the 2nd part of the interview, to interview with the branch manager. She came into the room, very confident, a very young lady, and was excited to interview me, it gave me more confidence. She told me her assistant had a lot of good things to say, and she started her part of the interview. She asked about my past, present and where I see myself in 5 years. She told me about the teller position (work 35 hours a week, and what the responsibilities were), then she asked me to sell her a bank product. We role played and she was impressed, so impressed she told me I was over qualified. She referred me to a personal banker position. She told me to take the personal banker on-line assessment and we will go from there. I got home, filled the on-line application out for a personal banker and it was a 45 question un-timed assessment. The questions were all math, percents, and time value. I failed. I called to get my results and the branch manager told me I failed the test and that was it. I asked if I could get the position of teller that I initially applied for and she declined, she told me I was over qualified and she know's I wouldn't be happy as a teller and I would quit. That was it.
Interview Questions
2. If im a customer and I declined what you are trying to sell me...
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Bank Teller at JPMorgan Chase
Posted Feb 24, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 (took a day)
First, it was a phone call. Then if you passed that you had to take a skills test. Then you usually interview with the Branch Manager and the Assistant Branch Manager. If you make it, you get a call from the recruiter. Then you have to submit a background test and drug test and you start soon after.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Bank Teller at JPMorgan Chase
Posted Nov 15, 2009
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2009 in Sacramento, CA (took a day)
I got a call from chase and got an interview. I was the fifth person to get interview from which I was told from my interviewers. There were three person interviewing me. As i was about to finish the interview they told me i did great. They said to give them a call if they haven't called within a week so i waited a week still no call. I waited for 3 more days and gave them a call. They ask for who I am, then tells me they weren't sure they are still evaluating the person to hire. So i waited for 5 more days no calls no email. Finally i called and they told me that they hire someone else.
Interview Questions
Helpful Interview?
Yes |
No
Inappropriate?
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