I applied through college or university and the process took 2 weeks - interviewed at JPMorgan Chase in May 2013.
Interview Details –
Visited the Chase booth at the campus career fair. After contact with the campus recruiting officer I was given a slot for a first-round interview the next day.
The next day I had a 1:1 with the campus recruiting officer, which was almost entirely behavioral. After a standard introduction and "where do you see yourself in 5 years" intro, there were a lot of questions about experiences with groups, like "What is a contribution you have made to a group project?", "What did you do when a group member wasn't pulling their weight?", "Name an example where you tried as hard as you could and failed.", "Tell me what you know about Chase." and so on. There was nothing remotely technical or analytical in this interview. By the end of the interview part I was informed that I would be invited back for the so-called Superday. I had finished the interview with a fair amount of time left and was able to ask a few questions too, and came away with what I thought was information some interesting internal programs or opportunities available to interns (more later).
In the week or so until Superday I filled out the general candidate profile on the JP Morgan Chase corporate recruiting portal, and was later contacted by email by both another office worker in the recruiting department, and later by phone by the same officer who had interviewed me. Later on the recruiting office sent me my times for two appointments, back-to-back, on Superday. I live in the area, but if I weren't, I imagine that this is when I would have received my flight information.
Superday - If you are driving you are warned to get there very early to find parking - that's no lie! If you are taking a cab/shuttle be sure to work out which entrance you should use both for drop off and pickup, as there are several, at proportions comparable to an mid-sized airport.
Interviews - Both were very informal in nature, and started with a general "Who are you/present yourself" question, a brief summary of my resume, and "What do you know about Chase?". Both were 1:1 and only allotted 30 minutes.
My first interviewer focused on analytical and case questions, such as "Please estimate the number of gas stations in the US.", "If it is found that a lot of online banking customers are leaving Chase, what do you think might be the cause?", and "Tell me what you think of statistics?" When it was my turn for questions, the Interviewer seemed confused when I asked about some of the opportunities I had heard of in my first interview and relapsed into a rough rehash of JP Morgan/Chase corporate structure. I feel like I might have unfairly lost points for seeming uninformed right there, when I was only trying to point out that I had payed attention in my first interview. Overall Interviewer #1 seemed distracted and interview was conducted almost mechanically.
The second interview went smoother on the personal level and despite obvious stress from the interviewer, I feel I was given full attention when warranted. This interviewer focused more on behavioral questions, some of them repeated from before, others were new, like "Why Chase? Why this program?", "How do you manage to balance your schedule?", "We all have it happen - what do you do when you realize you aren't going to make a deadline?", "Give an example of your most recent group project.", "What role did you take on in this group?", "What is your favorite course this term?" I learned the interviewer was not to be hosting interns this summer, but was otherwise satisfied with informativeness of their answers on opportunities available to interns.
Rest of Superday - Fairly informal and mildy hectic. We spent our time in a conference room with refreshments provided. Recruiting officer from the first interview was there the whole time. Several of last year's hires (albeit non of them CLDP grads) came and went and were more than willing to answer any questions. The first years were nice and casual as mentioned, if not a tinge cliquey/gossipy. Interviewees were welcomed to join in conversation or partake of tours offered ad hoc by the current interns. Interviewees could leave as soon as their interview was over if they desired. Staying for a while was no problem either, might have even gained you socialization points (recruiting officer was there -see below).
Decision - The hiring decision was to be made by a council of all three (including recruiting officer from first round) interviewers. It came the next week only a few days after the "promised" date (the next Monday) in the form of a non-personal, formula email from the campus recruiter.
Overall a positive experience. The process was much friendlier and better managed than one might imagine at a large firm. I could tell I was interacting with career professionals. Line of questioning was always professional, or appropriately casual.
Interview Question – "We all have it happen - what do you do when you realize you aren't going to make a deadline?" Answer Question
Pros: Great place for advancement. Plenty of resources to take advantage of and learn from. Opportunities for networking and connecting with people are plentiful. – Full Review
At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our customers and clients – serving the needs of individuals, global companies, and… — Full Overview
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