JPMorgan Chase Personal Banker Interview

Interviewed Feb 2010 in Nassau, NY (took 3 weeks)

I did an online application and assestment. 2 days later, I was telephoned and interviewed by HR. 10 minutes later, she called back and set me up with an interview at one of the branches. I did not get the job.
1 1/2 weeks later, she called and set up an interview at the main branch with both nassau county district managers. The next week, she called and sent me out to interview at another local branch. After being told that I would have to work every Saturday, and 2 nights during the week, I told the mgr. that it would conflict with my priority as a mother of young children, and I would be very willing to do alternating Saturdays, or even 2-3 Saturdays back to back, but cannot commit to Saturdays as my regular day. He told me that all the branches are different, and he'd like to see me get into a branch as soon as possible. After thanking and saying goodbye, I expected a call back from HR. 1 week passed, no call. I called HR and asked if I were still being considered for the position. I was told that because I was sent out to 2 branches and not hired, I was eliminated from the position. She told me she sent out email to me, which I never did get. When I explained that on my first interview with the other branch, I was told that their schedule involves rotating Saturdays, and I know that working Saturdays was an issue at the last interview, she insisted that I'd have to be available each and every Saturday that I am asked to work, even if it means working each Saturday. She told me that the last branch mgr I interviewed with told her I "was not a good fit" for his branch. I was shocked, since he had told me he'd like to see me get into one of the other branches asap. When telling her of this, she told me that I am still in the database, and that this was a good thing, because now I can apply to any job posting in there. Uhhh....okay, maybe I'll apply to the position of bank CEO. Gee, I wonder if HR needs any help in their dept? Anyway, this was the worst interviewing experience of my life. It was torture getting through the interviews in the first place, since it was apparent that they just want to hear what you know you are supposed to say. Kiss all the butt you can, and then maybe they'll let you in. I just got another offer 4 1/2 blocks from my house, with a more personal bank, and the mgr there is a woman, who totally related to what my life was like as a working mother of young kids. So, thank God Chase didn't hire me since I ended up with a better opportunity. The overall process of interviewing for the banker role took 30 days to the day. But as far as Chase, you'd better be ready to be on call!