JPMorgan Chase Licensed Personal Banker Interview Questions & Reviews
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Updated May 11, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 58 ratings 
“Average” Interview
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Interview Experience [?] Based on 58 ratings
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| 41–50 of 58 JPMorgan Chase Interviews | Sort by |
Licensed Personal Banker at JPMorgan Chase
Posted Apr 14, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2009 in Salt Lake City, UT (took 1 week)
I had an interview over the phone with the recruiter. She said this is a sales position. Then a few days later I had an interview with a branch manager. I was then asked to meet with the district manager. When on my way to the interview (40 miles from my home) I get a call saying that position had been filled. It would have been nice to have some notice. They then scheduled me for another interview with another branch manager and then the DM.
Interview Questions
Negotiation Details
Was not allowed to negotiate.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Apr 7, 2011
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5.0
Very Difficult Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Apr 2011 in Chicago, IL (took 2 weeks)
They gave me an initial interview on campus. That part was pretty straightforward and basic. Then they invited me downtown with twelve other candidates to interview, have lunch, and have a presentation. It was all extremely gimmicky. Make no mistake about it, this is a sales position and is no different than any other sales position. If you studied finance, accounting, or economics then do not waste your time. 95% of finance related majors are over-qualified for this job. I have had over a dozen interviews in the last six months and this was by far the worst one that I have had.
Interview Questions
Reason for Declining
I decided that the opportunity was not for me.
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Apr 7, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2009 (took a day)
The interview was very quick, manager asked if I was used to sell products, if I have a quota system at my current job. I tried to explain the system we have but was not satisfied. Basically asked about meeting goals rather that customer service skills.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Apr 5, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2011 in Chicago, IL (took a day)
Initial phone call from recruiter after submitting application on Chase.com careers site. Phone interview involved past and present experiences, why I think I would qualify for the job and why I applied to the company. Recruiter also emphasized this is job involves a huge emphasis on selling products and cross selling. The in person interview was set up for the following week with a branch manager and regional manager. Some of the questions reflected the phone interview and a lot of stressing on selling. Observed a meet and greet of a personal banker and customer. A couple of role playing: 1) Customer with $50K and asking advice on what to do with the money. 2) Meet and greet customers. Interview involved salary and compensation structure. $32k/yr + commission. Interview lasted a little over an hour. I felt the interview went well but did not get the position. Chase was very slow to respond. Got a rejection email almost 2mos after the interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Apr 1, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 (took 2+ weeks)
Applied online that included a test.
Then HR contacted me with personality type questions.
A bank manager called me to schedule an interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Mar 5, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Dallas, TX (took 2+ weeks)
Applied online, got a call back a couple days after and talked to recruiter and had a phone interview. Right after the phone interview they sent me an email to do a background check, skills/personality test, and a time an place to setup a drug test. Once that was complete the recruiter set me up for an interview with branch manager at the branch I would be at. A week later they called me back and setup a interview with the branch and district manager.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Feb 27, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2009 (took 2 weeks)
Apply online and pass assesment test online. Then followed by a phone interview w a recruiter and then there are 2 face to face interviews w two different managers.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Feb 22, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Las Vegas, NV (took 3 days)
passed initial online testing, met with a few different managers and the district manager. two days later got a job offer.
Interview Questions
Negotiation Details
short. they pretty much just said this is what we can offer but the monthly bonus makes up a lot of your pay with an uncapped amount.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Feb 16, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 1+ week)
My first interview was when I was just graduating college. They ask some pretty standard interview questions, describe a time when you overcame an obstacle, talk about your work experience, what is important to you in a career, etc...I also got asked to sell something, in my case it was a Sharpie marker. Basically they are just trying to gauge how comfortable you are interacting with other people and making sure that you aren't awkward or unprofessional, as this job deals with the public every day.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Aug 26, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2010 (took 3 weeks)
First Interviewed with Branch Manager and District Manager. Asked about sales experience and offering products to clients. They also asked about experience and embraced the fact that it was a sales position. After interviewing with BM and DM there was a second interview with the Market Manager. They used scripted interview questions. The approval process starts with the BM and works all the way up to the Regional Management. After getting final approval the hiring recruitor calls back to make the offer.
Interview Questions
Negotiation Details
No nogotiations. Tried several times to negotiate salary and there was no budge.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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