JPMorgan Chase Interview Questions & Reviews in Phoenix, AZ Area
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Updated May 4, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 16 ratings 
“Easy” Interview
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Interview Experience [?] Based on 16 ratings
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| 1–10 of 16 JPMorgan Chase Interviews | Sort by |
Relationship Manager at JPMorgan Chase
Posted May 4, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Tempe, AZ (took 1 week)
I went to a Job Fair and was interviewed on the spot by a VP. The VP never asked any relavent questions. Laughed and joked the entire time. Worst interview I have ever had. Few days later a recruiter called and offered me the job. Had to have a drug test, background check and credit check.
Interview Questions
Negotiation Details
Not able to negotiate
Other Details
The interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
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Helpful Interview?
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No
Inappropriate?
Customer Assistance Specialist at JPMorgan Chase
Posted Apr 25, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Tempe, AZ (took 6 months)
I applied several times and was declined, I then contacted the recruiter and requested an interview and was scheduled for one, I then got the job. When I was hired they offered me 1 amount, then after they saw my performance and knowledge of the field, they gave me a salary increase.
Interview Questions
Negotiation Details
Nothing. It was a take it or leave it type deal.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Underwriter at JPMorgan Chase
Posted Feb 14, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Phoenix, AZ (took a day)
The process was orginized, got there early they took me in when the appt was scheduled . The interview last 30 minutes. They asked a few fairly easy questions, it took 3 days to hear anything back.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
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No
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Mortages at JPMorgan Chase
Posted Nov 18, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jun 2010 in Phoenix, AZ (took a day)
Room interview with 20 other candidates. Progressed to the second round of interviewing a floor up. After passing through another interview I was brought up to the 3rd floor where five others were simultaneously being interviewed. 1-1 interview. Be yourself because by the end of the interview I had the HR professional pitching me to join. Stay relaxed, discuss past real-work experience situations (very typical questions).
Interview Questions
Reason for Declining
Conflicted with another engagement.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Personal Banker at JPMorgan Chase
Posted Nov 10, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Phoenix, AZ (took a day)
Online tests are tricky. Be alert and focus on what Chase would expect from an employee.
Interview Questions
Other Details
The interview consisted of an IQ/Intelligence Test.
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Licensed Personal Banker at JPMorgan Chase
Posted Oct 16, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Mar 2011 in Phoenix, AZ (took 5 days)
Phone interview was pleasant, focused around my ability to make sales.
Interview Questions
Reason for Declining
Low pay
Other Details
I Applied Online.
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Fraud Protection Representative at JPMorgan Chase
Posted Apr 13, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in Phoenix, AZ (took 5 days)
Applied online for the position and received a call from a recruiter the following day. She explained to me the basic job requirements and asked me questions reguarding information from my online app, my current and previous jobs, and my general customer service experience. Following this phone interview, she set me up for an in person interview at the corporate office 2 days later. The in person interview consisted of me talking to 2 of the floor managers for the postion for about 30 minutes and then the senior manger after that. The in person interview was just like any other, they asked me very typical interview questions, why I thought I would be good for the job, etc. After speaking witht the senior manager, she told me they had some more people to interview but that they would let me know what they decided in a few days. Not even 2 hours later I recived a call for the original recruiter I had spoken to on the phone and she said they would like to offer me the position! After formally accepting the offer, I had to do a background check, fingerprinting, and a drug test. Overall, I was very pleased with how quickly the whole process went and how nice everyone was that I spoke to. I'm definitely looking forward to starting my career with Chase! My advise to anyone applying for any postion in this company would be to ASK QUESTIONS during the interview! I went on their website prior and read some information about the company that I wanted to know more about, and when I brought it up to senior manager, she really liked that I was asking! Asking questions just makes you seem more prepared and more interested in the job and company.
Interview Questions
Negotiation Details
No negotiation was needed.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Call Center at JPMorgan Chase
Posted Apr 7, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Tempe, AZ (took 2 days)
I applied online and after about a week got a call from the headquarters to set up an appointment with the local corporate office. I was interviewed by two managers who were both very friendly and laid back. After the interview they stated I will hear back from them in a week. I didn't, so I called the only number provided to me (which was the headquarters) and she said she hasn't heard from the managers who interviewed me and she'll get back to me after she talks to them. I still haven't heard anything 3 weeks later, so I guess I didn't get the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Manager at JPMorgan Chase
Posted Aug 4, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Apr 2008 in Tempe, AZ (took 2 days)
First step was a phone interview including the traditional "Tell me about yourself" statement. The other few questions were to determine knowledge of Customer Service skills in a call center environment. Although it was not mentioned, the phone interview seemed key to determining how your voice and personality came across over the phone.
Was informed immediately after phone interview of in-person interview. This was a 1:1 interview where questions were based on knowledge of skills and scenario-based questions. Interview was 45 minutes in length and interview was very knowledgeable and personable.
By the time a second interview was offered, I accepted another position.
Interview Questions
Reason for Declining
I turned down the second interview because I accepted a position with another company where I could start immediately.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Skills Test.
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Helpful Interview?
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No
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Underwriter at JPMorgan Chase
Posted Jun 9, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Phoenix, AZ (took a day)
It was a group interview with three managers. It was one of the easiest and most comfortable interviews I have ever been on. I was offered the job right after the interview.
I would only suggest that you be yourself. It seems like they went based on my experience and personality. I was not asked any Star Questions like "Tell me one of your weaknesses" or "Tell me about a time when you had a disagreement with a supervisor". So I was relieved by that.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.
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