JPMorgan Chase Teller Interview Questions & Reviews
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Updated Jan 20, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 42 ratings 
“Average” Interview
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Interview Experience [?] Based on 42 ratings
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| 1–10 of 42 JPMorgan Chase Interviews | Sort by |
Teller at JPMorgan Chase
Posted Jan 20, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Canton, MI (took 2 weeks)
The interview took two days. The hiring manager was really friendly. Interview questions were very structured. I had to take another interview with another management trainee employee. They both liked me. After all of these I had to go through drug testing and background checking. After I successfully passed the those tests jod was all mine :)
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at JPMorgan Chase
Posted Jan 9, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took 2 weeks)
This was your run of the mill phone interview. The same typical questions you would receive anywhere else such as personality questions and past work experiences. the interviewer was nice and polite as well. The entire interview took something around 15 to 20 minutes with all of the talking that was done.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at JPMorgan Chase
Posted Jan 4, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in New York, NY (took a day)
recruiter contacted me, went on one interview they didnt hire me, went on another interview, got a call back about two days later.
Interview Questions
Negotiation Details
they told me how much they were starting me with at the time $11 was a come up!
Other Details
The interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at JPMorgan Chase
Posted Dec 11, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 (took 2 weeks)
They ask normal job interview questions like: "Tell us about yourself", "where do you see yourself in five years" , pretty easy.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at JPMorgan Chase
Posted Nov 17, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2011 (took 1 week)
I applied for the position online then I had a phone interview, which was followed by another call to schedule a 1:1 interview with the Branch Manager. After the phone call I received an email with details about the interview process. I arrived on time to the location however the branch manager who supposed to interview me was not available at the time since she was call to another location. I had to wait until somebody made the decision and the assistant branch manager interviewed me. The interview was easy, he went back and forth asking questions about my previous work experiences and my studies. There were couple basic questions about customer service and why I am interested to work for JPMorgan Chase. At the end of the interview the assistant branch manager told me that I was over qualified for the position and he would recommend applying for a personal banker position.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at JPMorgan Chase
Posted Oct 5, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in DFW, TX (took a day)
Applied online, completed personality/skills test involving simple math. Received email for scheduled interview at hiring branch. Was interviewed by Branch Manager and Assistant Branch Manger. They asked general interview questions and also asked me to role play a referral opportunity with a customer. Be as sociable and as friendly as you can. Try to avoid awkward silences and remember to maintain eye contact throughout interview.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at JPMorgan Chase
Posted Sep 21, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took a day)
I applied online and had to take an assessment test. I took Citi's and BofA's too and I thought Chase's asked the hardest situational/personality questions. About 5 days later, I got a call from the actual branch manager setting up an interview for the following week. I guess I skipped the phone interview part because the day of my actual interview I got an email saying Chase would like me to set up a phone interview. My actual interview went decently well I think. I was interviewed by 3 people at the same time. I wasn't really nervous and just felt comfortable to talk about my idea of customer service and the teller job and my experiences. I did have to role play and try to refer an account to a customer. At the end I was kind of concerned since the job was for a bilingual speaker and I am not one. She told me that she had 6 other interviews but she was hoping to make a decision by tomorrow. My interview was also pretty short (abt. 20 min.) so when I didn't get a calll the next day I assumed I hadn't gotten the job and they were just friendly interviewers. The weekend passed and then on Monday I actually got a call from Chase offering me the job and ALL the steps for pre-employment. Overall, an entire month process! But the 2 weeks of unemployment knowing you have a job felt like a vacation :)
Interview Questions
Negotiation Details
I'm not sure if there was any room to negotiate because I was happy and surprised with the recruiters offer.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at JPMorgan Chase
Posted Sep 22, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2010 in Chicago, IL (took 4+ weeks)
I applied to the position online. I applied to many not just one. After many emails that i didn't receive the chance to interview for the job I was ready to start applying to different banks. Turns out one of the same banks that sent me a rejection email calls me about two days after the email. He called a Wednesday for an interview the following Tuesday. I was late to the interview by 15 min but i did call them and let them know i was running late. Interview questions were the same ones people posted on this site, so i was prepared
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at JPMorgan Chase
Posted Aug 14, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2011 (took a day)
I applied for the teller position online, then i received a call from the branch manager to come for an interview. i was surprises i didnt have a phone interview. i was interviewed by 2 branch manager. The interview went very well and the manager was so impressed with my responses, at the end of the interview, the branch manager told me i was over qualified for a teller position and he will recommend me for a banker position since i am well grounded in sales. Few days later, i received a call for an interview with the district manager for a personal banker position. i am yet to attend the interview. i am keeping my fingers crossed. I believe God works in mysterious ways and i pray i get an offer.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at JPMorgan Chase
Posted Jul 15, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in Oxnard, CA (took 2 days)
The process was overall pretty average. Applied online, and then got a call the next day (sadly I missed it) but called again the day after that to set up an interview that same day, two hours later. I went in at the exact time, but had to wait for a moment in the customer waiting area to get called in. The hiring manager came and got me, and right away we started talking about the position and certain situations from my old customer service position. She was also quite understanding about the fact that I hadn't had a job in two years. The interview was supposed to end with me meeting the branch manager and assistant branch manager, but neither were available at the moment. It ended with a goodbye and even a compliment on my outfit. She also did state that it was rather odd that I didn't do a phone interview before coming in to see her, as is apparently usually done after doing some research, but to expect someone to give me that phone interview.
Well today I found out via e-mail that I didn't get the job. And to think I thought I did so well. C'est la vie.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
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