Glassdoor is your free inside look at Jack Henry interview questions and advice. All 11 interview reviews posted anonymously by Jack Henry employees and interview candidates.
Accepted Offer – Reviewed May 8, 2013 New
Interview Details – I was contacted by an HR recruiter after submitting my resume for the posted opening. After a brief phone conversation with her, i was scheduled for another phone interview with the hiring manager. I was then asked to come in for a face to face interview. I later found out I spent more time in teh interview than any other candidate for the opening. The HR recruiter called me back with the offer. All in, the entire process was less tahn 3 weeks.
Interview Question –
"What are your salary requirements?"
Everyone wants to get paid top dollar for what they bring to the table, but you never want to feel like you are asking too much. Answer Question
Negotiation Details – I was offered exactly what I asked.
Accepted Offer – Reviewed Apr 10, 2013
Interview Details – They were super laid back. They really just want warm bodies to fill the analyst positions in install.
Interview Question – I can't recall the interview questions. They did ask if I was single which made me feel uncomfortable. I think their reason for asking was to see if I would be willing to travel the amount that is required and not trying to stay home with my significant other. Answer Question
Accepted Offer – Reviewed Apr 1, 2013
Interview Details – The process takes a very long time because management is slow to hire people. Be prepared to wait at least a month.
Interview Question – It is according to who is asking. Some questions like strength and weakness are difficult because they expect you to say certain things. Answer Question
Negotiation Details – There wasn't one.
Accepted Offer – Interviewed in Overland Park, KS – Reviewed Feb 26, 2013
Interview Details – Did not ask any technical questions. Offer was a mess and took many months. Whole process was on again off again and I nearly gave up on them. In the end I should have turned them down as I am already leaving the company.
Negotiation Details – It was terrible. On again off again and it too months to figure it all out.
No Offer – Interviewed in Springfield, MO Feb 2013 – Reviewed Feb 5, 2013
Interview Details – all interviews were conducted the same day. Very organized process.
Interview Question – All questions are directed to specific experiences rather theoretical scenarios. View Answer
Declined Offer – Interviewed in Monett, MO Jun 2009 – Reviewed Oct 23, 2012
Interview Details – Easy 3 interviews and done
Reason for Declining – Other candidates would really appreciate relevant details that affected your decision.
No Offer – Interviewed in Monett, MO Mar 2011 – Reviewed Aug 28, 2011
Interview Details –
I applied for a position at JHA that would be slightly beyond my current job scope -server admin. At the time, and to this date, I worked for a much larger provider of similar services and clients in a desktop/LAN environment, so I figured it would be a natural transition and as I was looking to move to MO, I applied.
I received a phone call to set up a phone interview for later in the week. During the phone interview, I made it perfectly clear that while I may not have the exact qualifications they were looking for, I was knowledgeable, trainable, and highly motivated to take on new roles and skill sets. The manager commented how he liked that I didn't put a bunch of techie-speak in my resume. Apparently, this was good enough for the hiring manager, as he called me back a few days later to schedule an in-person interview.
The day before the in-person, it was snowing fiercely in my location and in Monett, 4 hours away. I waited until the late afternoon, and then took it upon myself to call and reschedule the interview as there was no way to make it to Monett. I was slightly irritated that I had to call and reschedule, and that they did not call me.
The day of the second scheduled interview, I drove 4 hours to Monett and proceeded to the interview location, arriving 10 minutes early. I checked in with the receptionist, who was not the least bit friendly or welcoming, and sat down in a seat almost directly opposite her so that she could continue to imagine my non-existence. At about 10 minutes after our scheduled interview time, the manager came out and we walked to a conference room elsewhere on the campus, which is very pretty if not a little outdated and largely informal. (The employees were all wearing jeans, t-shirts, and tennis shoes, and a few of the structures themselves had a Holiday Inn-handyman-special feel to them.)
The interview was friendly, but a little ....weird. At one point, I was asked what the difference was between the process of writing a cover letter like the one I submitted and a type-and- fire email at work. I was very confused by that one. We talked in great length about items circumstantial to working at JHA, such as life in Monett, local schools, real estate values, etc., so I felt pretty good about my prospects.
Halfway through, the manager's manager came in, introduced himself, made some comments about hillbillies, and continued the interview along a more technical and structured path. After answering some more questions from both of the interviewers, he hiring manager then began to quiz me upon a list of industry abbreviations and acronyms. This was the one part I flubbed, as I couldn't really hear much of the interview due to a head cold and stuttered and stammered a few times and missed answers to things I knew because I didn't hear clearly, even after I had stated that the drive and my sinuses had affected my hearing, and could you please speak up. I have a feeling that at that point (the "quiz") the interview blew up. Then, the issue of salary came up.
Now, I knew that this was Monett, MO, and that this was a much smaller company than where I was currently working, but for a Server/Systems Admin job, even an entry level or intermediary spot, $50k should have been the minimum - this job would include on-call work, as well. I stated it seemed the appropriate range would be in $55-60K, so that's what I said. After all, coworkers doing similar work at my employer are doing $65-90K.
Not to be, however; the manager stated that $40-$45 was the range they were looking to hire in. WOW!!!
Shortly after, we exited the conference room and I was back on my way, happy to be done with perhaps the second-most dreadful interview I have ever been on, but disappointed - no, pissed - about several things.
I was irritated that I hadn't been called to reschedule the interview when the weather was horrible. I was peeved that I was offered an interview, even after making it clear that I have not done the exact server admin work this job would require over the phone, only to get there and be grilled on some technical aspects of the prospective job; if they wanted to eliminate me for lacking these qualifications, do it over the phone before I waste $85 in gas and 9 hours of my time, not to mention a sick day at my current work. I was irritated by the weirdness of some of the questions. Why waste my time with an in-person interview, only to eliminate me with weird questions you could ask over the phone?
In my opinion, you should not knowingly request an interview of someone living hours away without a very good indication you will hire them should they pass the creep test, unless you are providing reimbursement for transportation. And I am not a creep.
Interview Question – What is the difference between your cover letter email you sent me and a send-it-and-forget-=it email as you would send at work? View Answer
No Offer – Interviewed in Lenexa, KS Mar 2011 – Reviewed Aug 26, 2011
Interview Details – The interview was all about whether the others could get along with me. It had very little to do with the job itself.
No Offer – Interviewed in Springfield, MO Dec 2010 – Reviewed Jun 20, 2011
Interview Details –
I have applied for multiple positions at Jack Henry, since I moved to Springfield. I have some background with their software, and experience supporting lending software, so this would be a smooth transition.
My first phone interview was for a data migration role that traveled 80% of the time. The friendly manager and I agreed this was not a good fit.
The next interview was for a data migration role that was incorrectly titled and described, on the website. I met the manager and 2 team members in person. That manager made it very clear that this was a dead end position, where I would not likely move up. I decided to bow out and sent a very professional email thanking them for their time and stating that this was not the right role for me, but that I thought that Jack Henry was a great opportunity. I expected a simple thank you in response. I received nothing.
My next interview was also in person. I had a great interview for a position that did software upgrades. The interview went very well and actually ran about 20 minutes long, cutting into the next applicants time slot. The job was a very good fit. I was told I would hear something (good or bad) in a week or 2. I repeatedly emailed the manager to state my genuine interest in this role. I never received a single word in response.
About 3 weeks ago, 6 months after my last interview, I received a rejection letter in the mail. I believe that this states some things about Jack Henry
Coincidentally, I met a person who raved about Jack Henry, stating that 4 members of her family worked there. Perhaps, this also indicates something about the company.
Interview Question – Would I be willing to stay in the role for at least 2 years Answer Question
No Offer – Reviewed Aug 27, 2012
Interview Details – To get in at Jack Henry and Associates you must apply through their jobs website. A successful candidate with Jack Henry and Associates must know ITIL methodology very well. The candidate must understand SQL query and table relationships very well. The candidate must also be fluent in the OSI model. Also, an understanding of architectural principals and service design is key to being a successful candidate. Being process oriented when answering questions will go a long way to being considered for the position. Development skills in .NET, C#, and Powershell is a big plus.
Interview Question – You must know SQL query and table relationships very well. Answer Question
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –