Jackson Hewitt Interview Questions

Updated Apr 9, 2015
Updated Apr 9, 2015
42 Interview Reviews

Interview Experience

Interview Experience

59%
31%
9%

Getting an Interview

Getting an Interview

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22%
11%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Tax Professional Interview

    Accepted Offer
    Accepted Offer

    Application

    I applied in-person – interviewed at Jackson Hewitt.

    Interview

    Applied online about 6 months then got a chance to interview in person.
    Training took about 3-4 months but it depends on your educational background, the more you know about tax system, the more likely you will get a better position.
    Payment is average but you will get a great deal of experience esp your management.

    Interview Questions

  2.  

    Office Manager Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a dayinterviewed at Jackson Hewitt.

    Interview

    I met with one of the Supervisor and they liked my work ethics and I was hire. The supervisor was very pleased with my past knowledge of Jackson Hewitt and how familiar I was with the products, so I impressed them on the background work I did on them. I got the job.

    Interview Questions

  3.  

    Vice President, FP&A Interview

    Declined Offer
    Negative Experience
    Easy Interview
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Jackson Hewitt.

    Interview

    Typical for this level however it was slightly drawn out. This organization is not the caliber I am looking for, everyone I spoke to had a different vision of the company's strategy, ton of turnover, no information on benefits and the offer was not in writing. Not top tier.

    Interview Questions

    • Nothing out of the ordinary, everything straight forward.   1 Answer

    Reasons for Declining

    This organization is not the caliber I am looking for, everyone I spoke to had a different vision of the company's strategy, ton of turnover, no information on benefits and the offer was not in writing. Not top tier.

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  5.  

    Seasonal Tax Preparer Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency – interviewed at Jackson Hewitt in December 2014.

    Interview

    an interview is scheduled and the General Manager ask a few basic interview question. Visual tattoos are not acceptable. The hours are great for a person that is looking for part time evening work.

    Interview Questions

  6.  

    Tax Preparer Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Jackson Hewitt in December 2014.

    Interview

    My interviewer did not even show up for my interview. I was interviewed (if you can call it that) by the front desk receptionist. I still have never met my manager. I suppose it was an easy interview, but had I known then what I know now, I would have recognized the haphazard interview as a red flag for how frustrating the rest of my brief employment here would be.

    Interview Questions

    • "Well, I don't really know anything about taxes; I just do the front desk. So I don't really know what to ask you. Is there anything you want to tell me?"   1 Answer

    Negotiation

    It was non-existent. I was sent an onboarding packet via email. That was it.

  7.  

    Seasonal Tax Preparer Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took a dayinterviewed at Jackson Hewitt (Killeen, TX) in November 2014.

    Interview

    Wasn't like an interview at all. The general manager made it very comfortable so I wasn't nervous. Wasn't many job related questions asked. More of a get to know you type thing then offer you a job. If you get an interview you are placed in a store already. Then after we completed the interview I filled out my employee information and took a picture and registered for my IRS ptin.

    Interview Questions

  8.  

    Tax Preparer Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 daysinterviewed at Jackson Hewitt (Lincolnton, NC).

    Interview

    The process was easy. I had to fill out a paper application, then took the tax class and passed the required course and the IRS required testing. I received useful help with any questions that I had during the classes and the office was open for me to be able to use the internet.

    Negotiation

    There was none.

  9.  

    Tax Preparer Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a dayinterviewed at Jackson Hewitt.

    Interview

    Spoke to the owner in person, he gave me the job right away. I was full time. Now the new GM will require you to take classes before employment. I am not sure if you have to pay for it or not.

    Interview Questions

    • What do you think of the new guy? The owner asked me this and I could not reply honestly.   1 Answer

    Negotiation

    He won't negotiate. The owner and old GM were fair and pleasant to work with. I am not sure if I will come back next year unless management changes. I thought my work contributed to the long term of the company, not anymore.

  10.  

    Tax Preparer Interview

    Accepted Offer
    Accepted Offer

    Interview

    behavior questions and prior intern experience

    Interview Questions

    • Do you have experience when you cannot solve the problem by yourself?   Answer Question
  11.  

    Tax Preparer Interview

    Declined Offer
    Declined Offer

    Application

    I applied through college or university – interviewed at Jackson Hewitt.

    Interview

    Normal interview questions, nothing specific that was difficult. most one them were pretty straightforwar

    Interview Questions

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