very informal and quick. didnt have any issues with talking or connection points seems like a quick program for seasonal work during tax time and thats good for a lot of people in a small town that need qucik work during the off season
I applied in-person. The process took 1 day. I interviewed at Jackson Hewitt in Dec 2009
Interview
There was no real interview. We just had to do well on the practice problems using J&H software. It was time consuming at first because it is so detailed. Once you get through the problems it actually becomes easier when working with a client''s tax return one on one.
The management team is helpful and eager to help all of us succeed in producing accurate returns. The team leaders and store managers are easy to work for as it is a second job for all of us, so there is no need for them to nit pick on how you do the job. There is always someone you can reach out to if you come across a weird situation. Once you pass your training your on your own.
The tax program they have developed is very helpful because it includes questions for you to ask if things seem out of the ordinary. There is also an organized list of resources for which to do research any tax topic.
I applied online. I interviewed at Jackson Hewitt (Denver, CO)
Interview
Scheduled an interview and showed up. Interviewer had to type out my responses on their portal. Had typical questions such as how would you describe customer service and your top 3 strengths and weaknesses.
Straight forward, really technical and I had to take an exam to show where I stood on the information being applied. if you have a background in accounting or entry level is a good place to start.