Jackson Hewitt Tax Preparer Interview Questions & Reviews
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Updated Apr 8, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Jackson Hewitt Interviews | Sort by |
Tax Preparer at Jackson Hewitt
Posted Apr 8, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in San Antonio, TX (took a day)
After placing an application with human Resources, you are offered a position, once you accept the position a background check is processed. Once the background check clears there is a 4-12 week training course that you must attend to learn your job duties in order to take and pass an exam that is given by the Internal Revenue service to become licensed as a paid Tax Preparer. This will be paid by you and you will be reimbursed upon completion of the tax season along with a bonus based on the number of returns you prepare for clients and the amount of the returns. This amount is on a scale and you can receive up to 10% of the amount you personally made the company during that tax season. If you follow up and work in the next season you qualify for a 25% raise.
Negotiation Details
There is no negotiation period you either accept the position and follow the course and work during that season or you choose to not take the position.
Other Details
The interview consisted of a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Tax Prepar at Jackson Hewitt
Posted Mar 31, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Feb 2011 (took a day)
I walked into the store and said I wanted to work there. They were ecstatic (as they needed someone). I told them I had experience doing taxes and they had me fill out an application. I then dropped it off at thier district office. A few days later, the District called to verify some information (birthday, last name, etc). A few days after that the manager of the store branch (where I had walked in) called and asked me when I could start. It was very ad-hoc and I was in the dark for most of the time.
Interview Questions
Negotiation Details
There was no negotiation. Salary was never mentioned, not once. I wrote on the application that I was seeking 9.75, and they ended up giving me 9.
Other Details
I applied In-Person and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Tax Preparer at Jackson Hewitt
Posted Sep 1, 2010
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2009 (took a day)
There was no real interview. We just had to do well on the practice problems using J&H software. It was time consuming at first because it is so detailed. Once you get through the problems it actually becomes easier when working with a client''s tax return one on one.
The management team is helpful and eager to help all of us succeed in producing accurate returns. The team leaders and store managers are easy to work for as it is a second job for all of us, so there is no need for them to nit pick on how you do the job. There is always someone you can reach out to if you come across a weird situation. Once you pass your training your on your own.
The tax program they have developed is very helpful because it includes questions for you to ask if things seem out of the ordinary. There is also an organized list of resources for which to do research any tax topic.
Interview Questions
Negotiation Details
They pay rates are set in stone as to the number of years experience. There is a bonus section that also ties in with your pay level and the number of returns you completed.
Other Details
I applied In-Person and the interview consisted of a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Tax Preparer at Jackson Hewitt
Posted Apr 14, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2009 (took a day)
Simple, straight to the point. I was asked about my skills and how I would approach to certain situations.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Tax Preparer at Jackson Hewitt
Posted Mar 4, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in Logan, UT (took a day)
I had already worked for them the year before but had to interview again. This time I was brought in and sat down they weren't going to be freezing the salaries and everything. They asked a lot of questions on my background in tax and if I was planning on doing it for awhile. I seemed generally interested and they gave me the chance to take the classes and advanced courses which were quite in depth about every tax code there is; well within the clients that we cater to. Work culture is pretty laid back but we definately aim to impress.
Interview Questions
Negotiation Details
I would tell them to meet the wages of other places in your area if they don't do that go elsewhere.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Tax Preparer at Jackson Hewitt
Posted Feb 21, 2010
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took a day)
The interview was very informal. The owner was very nice and put you at ease. The office people seemed very nice too. Since working with them they have continued their very laid back culture that I have come to enjoy.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Tax Preparer at Jackson Hewitt
Posted Jan 2, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2008 (took 6 days)
Not much to say about interview process. Typical for the field and not really that difficult. It really depends on your area and who the owner of the franchise is or if it is corporate owned.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Tax Preparer at Jackson Hewitt
Posted Oct 23, 2009
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2008 in Springfield, MO (took 2 days)
Interview at an offsite location one on one.
Interview Questions
Negotiation Details
N/A
Other Details
I applied In-Person and the interview consisted of a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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