JetBlue Interview Questions & Reviews
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Updated Dec 18, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 31 ratings 
“Average” Interview
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Interview Experience [?] Based on 31 ratings
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| 1–10 of 31 JetBlue Interviews | Sort by |
Coordinator Marketing at JetBlue
Posted Dec 18, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in New York, NY (took a day)
I received a phone call to interview for a Marketing Coordinator opening. The HR rep was not energetic and seemed a bit dry during the phone interview. I was asked standard interview questions however, I was drilled about JetBlue's corporate structure and products. The hiring manager was a bit more pleasant and asked standard "background" questions. I was called a week later to come in for an in-person interview, in which, I was scheduled to meet with 2 other individuals over a period of 1 hour. To my surprise, I met with a total of 4 people + the executive recruiter - forcing my interview to exceed 2 hours. I thought that was a bit distasteful but I digress.The recruiter was noticeably overworked and underpaid. The interview was perhaps the most awkward interview I'd ever been on. We went over VERY dated behavioral questions that had no relevancy to the position or the position's level. I was expecting to hear a bit more about the company but that was not an option. The interview with the remaining 4 employees were a bit draining. 2 of the interviewers (whom would be working alongside me) were still relatively new to the company and could only speak lightly on the nature of the position. I was asked standard questions. The remaining 2 interviewers were a complete waste of time. They seemed pretty wrapped up in the dealings of their group and didn't quite seem to grasp the nature of the group I was interviewing for. One of the coordinators complained about his position during most of the interview. The JetBlue team I met with did not seem 100% happy and confident in their positions and were not trained in interview etiquette. Additionally, the team had expectations that were extremely unrealistic - in terms of your knowledge of JetBlue's business procedures.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Manager at JetBlue
Posted Jul 21, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed May 2011 in Forest Hills, NY (took 3 weeks)
Short phone screening then in-person interviews at their office. Front desk not the most friendly people, so be extra nice to them...I suspect they are part of the interview process. Be ready to answer "Why this company", "Describe how you've gone above and beyond to please a customer", understand their core values.
The people I met with were amazing and I would work with them in a heartbeat. They really know their stuff and have the right mindset and are genuinely friendly and caring. The run very lean, but in a good way.
You'll probably meet with 3 or 4 people for 30 minutes each. It's important you understand the company before going in. Know the role as described in the position and be extremely passionate about the company.
Interview Questions
Reason for Declining
Cost and commute time in New York City... they aren't convenient to commute to, so would require living in the city or Queens/Brooklyn, which is far more expensive than other NY Metro areas (such as NJ/CT/Westchester etc).
Time Off Benefits - terrible... no where close to what my current and previous companies gives
Medical benefit costs - terrible... 2 to 4 times more expensive than other places I've worked.
Buddy Passes - expensive to use...and very few. Don't expect to bring friends with you for free on trips. It's cheaper than buying a ticket, but its expensive, and who knows if they'll raise the cost soon/later.
While the job and company seem amazing, I was concerned that the benefits were so weak that the company didn't care about long term retention of its employees as much as it should. I can't imagine having to pay $400-600+/month for family medical insurance (and only 50% of prescription costs are covered) when my current company costs at most $120/month (for a family) with much better coverage. When you start off with only 20 days off in the first year (including all holidays, sick time, vacation, personal etc), I wonder how much they want to attract and retain new employees. 20 days may seem like a lot, but it includes all your holidays and sick time.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
More JetBlue Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Airport Operations Crew Member at JetBlue
Posted Jul 5, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 in Chicago, IL (took 2 weeks)
Applied online, receibed email to take online computer competancy test. Received call from HR for prelim questions and to set up face to face interview. Went to airport to interview with GM and HR recruiter. A supervisor also sat in. They asked basic questions concerning experience with customer service. the big thing they wanted to know was if i was flexible. and whether i was a fit for jetblue. The HR recruiter was really really nice. After I interviewed they asked me to wait out in the hall. About 5 minutes later they asked if I was available to take a drug test. They gave me paperwork and directions. If you interview and aren't asked to take a drug test, thats an indication you didnt get it. About one week later, I got a call from HR asking if I was able to go to Training in Orlando FL. Once you pass the two week training, you are hired.
Interview Questions
Negotiation Details
NO negotiation. Pay is what it is.
Other Details
The interview consisted of a 1:1 Interview and a Skills Test.
More JetBlue Airport Operations Crew Member Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Intern at JetBlue
Posted Apr 24, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 in Forest Hills, NY (took 2 weeks)
A recruiter called me so I can walk her through my resume. Afterwards she offered me an in-person interview scheduled for two weeks later...she said it was going to be at least two hours - which it was! It turned out to be a group interview (about 7 people) and we were put in a room with two people from HR and a marketing manager.
The group activities were pretty standard, they had us pair up and get to know the other person, and then would have us introduce each other. They then randomly assigned each of us a question to answer. After that they conducted smaller interviews of two. I was personally really surprised by this because I've NEVER encountered a two person interview...I did not enjoy that at all because I think having another person interviewing with you can really throw you off. Anyway, the interview was all 2-3 behavioral questions. They would pose one question to us and have us both answer it.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
More JetBlue Marketing Intern Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Ground Operations at JetBlue
Posted Apr 3, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2011 (took 2 weeks)
I recieved an email to do an automated interview. I was unfamiliar with this but it let me record my answers and delete them if i didnt like them. then at the end i hit save when i was satisfied. they then called to do a one on one interview which is scheduled for next week. i am not sure what to expect.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Human Resources at JetBlue
Posted Nov 21, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Forest Hills, NY (took 4 weeks)
Initial phone interview went well. Recruiter called to ask basic questions regarding past experiences related to the job description. The 1:1 interview was more of a conversation instead of interview questions. The staff really makes you feel very comfortable.
Interview Questions
Negotiation Details
I wasn't able to negotiate anything...
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
More JetBlue Human Resources Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Airport Operations at JetBlue
Posted Sep 10, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2009 (took a day)
Phone interview. Group interview finger printing and drug testing
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Drug and Alcohol Program Manager at JetBlue
Posted Aug 23, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2010 in New York, NY (took 4 days)
The recruiter thought I was a good match for this job, and intimated I would be on a plane later that week to New York. It turned out to be a telephone interview with the HR manager and the current person in the position. None of the interview questions really threw me, but they seemed to want someone with experience running a department more than one who understands running a drug and alcohol program - which I was doing at the time, for 10,000 employees. The fact that my current employer did not make it a department with direct reports was not my fault, and I had dozens of people contacting me and 'reporting' to me. I just had no authority over anyone but the DOT covered employees. This was in mid-May and as of now, late August, they still have the position posted.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service at JetBlue
Posted Aug 2, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2008 in Miami, FL (took 2 days)
I applied online on the company website, after a week i received an email to complete an online application,After about a week or so i was schedule for a phone interview..They told me they would call me, and like they said they would i received a call and was offered a 1:1 interview.
Interview Questions
Negotiation Details
very fair
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Airport Operations Crew Member at JetBlue
Posted Jul 20, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2010 in Los Angeles, CA (took a day)
After online application, an automated telephone interview was requested. Several days after the telephone interview, was emailed and telephoned to attend an in-person interview. The in-person interview was a group/panel interview and involved an overview of the company, ice-breaker activities, and then a few job-related questions.
At the interview, we were told that a background check would take place and that it would take at least two weeks before a decision would be made. We were supposed to have been fingerprinted, but the tech did was not able to arrive to do so.
I am still listed as "under consideration" on their website, but after nine weeks I have heard nothing further. As much as I would like to hold out hope, each passing day it dwindles.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Personality Test and a Background Check.
More JetBlue Airport Operations Crew Member Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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