JetBlue
3.5 of 5 275 reviews
www.jetblue.com Long Island City, NY 5000+ Employees

JetBlue Interview Questions & Reviews

Updated May 20, 2014
All Interviews Received Offers

Getting the Interview 

67%
21%
4%

Interview Experience 

60%
20%
19%

Interview Difficulty 

Average Difficulty
89 candidate interviews
Relevance Date Difficulty
in

No Offer

Negative Experience

Average Interview

Analyst Interview

Analyst
New York, NY

I applied through a recruiter and the process took 1 week - interviewed at JetBlue.

Interview Details – There was a phone interview, and a face to face. Then a surprise 3 phone interview conducted by someone with the company for 2 weeks and was just breaking into the field.

Interview Question – The only unexpected part was being interviewed by someone who has been in the industry for half the amount of time I have been.   Answer Question

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1 person found this helpful

No Offer

Positive Experience

Difficult Interview

Revenue Management Analyst Interview

Revenue Management Analyst
Forest Hills, NY

I applied online and the process took 2+ weeks - interviewed at JetBlue.

Interview Details – The process started with a phone interview of approximately 20 minutes followed by a onsite interview of approximately 4 hours the following week . I first interview with a HR guy for some basic info about work status, education and so on. I later met with members of the revenue management team, three associates and one analyst. They all had personality assessment questions and all had some tricky mathematics/logical questions like "how many cups of coffee do you think Starbucks sell in any given day?". I was given a math test at the end of the interview session (Basic calculus and statistics).

Interview Question – How many quarters would it take to reach the high of the empire state building?   View Answer

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2 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Airport Operations Crew Member Interview

Airport Operations Crew Member

I applied online and the process took 4 weeks - interviewed at JetBlue in February 2014.

Interview Details – -Applied for job on 2/11/14
-Emailed about phone interview and submitted answers the same day 2/18/14
-Contacted about face to face interview 02/21/14
-Actual face to face interview on 02/26/14
-Called with job offer on 03/03/14

Staff and HR crew were very friendly and personable, i guess they wanted you to capture the essence of the company.

Interview Question – Phone interview was standard customer service questions.
F2F Interview was standard CSR questions as well and a quick overlook on your resume.
  Answer Question

Negotiation Details – No negotiation.

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No Offer

Neutral Experience

Ramp Operations Interview

Ramp Operations

I applied online and the process took 4+ weeks - interviewed at JetBlue.

Interview Details – Applied for Ramp Position on Feb 4th 2014 online on there website, Kept Checking for a email from them, Finally received one on Feb. 27th for a Online Interview/Phone Computer interview and followed through with Computer/phone interview which was 5 Questions to answer, After did questions on computer/phone, Received a Phone call from a recruiter the Following day to Schedule a Interview Face to Face

Interview Question – Really wasn't anything difficult to answer   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Aircraft Maintenance Technician Interview

Aircraft Maintenance Technician
Boston, MA

I applied online and the process took 3 months - interviewed at JetBlue in February 2014.

Interview Details – I applied online on their website in Nov of 2013, received a phone call/ phone interview in Jan 2014, passed that and was set up for another interview in Feb 2014 were I was to take a mechanical aptitude test first and if I passed I would proceed to the finger printing and drug testing. After that in the same day I sat down with a panel of three managers and had the panel interview. That was not your typical interview. The questions were complex and the answered were to be in detail. I left the interview and was called two days later with confirmation I was hired. I was then sent an offer letter a week later and it was then official. If you are a mechanic KNOW your stuff! Jetblue management team knows what they are looking for and you must be a complete package, skills, good reasoning, good personality and culture.

Interview Question – There were quite a few questions asked. Examples... Name a time when your integrity could have been compromised, how and why. Name a time when a coworker needed help and did and how did you help them. Name a time when you went above and beyond to help a customer. Name your greatest achievement and why did you choose that answer. If you saw something that a coworker was doing and you knew it was wrong would you confront them and or let management know about the situation.   Answer Question

Negotiation Details – There was no negotiation.

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Accepted Offer

Positive Experience

Average Interview

Marketing Coordinator Interview

Marketing Coordinator

I applied online and interviewed at JetBlue.

Interview Details – Applied online, received a call a week later in which was a phone screen. A week after was called to do an in person interview. Granted an offer 2.5 weeks later

Interview Question – What did I like best about my current job?   Answer Question

Negotiation Details – Didn't need to negotiate offered good salary right off the bat

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Accepted Offer

Neutral Experience

Average Interview

Coordinator Human Resources Interview

Coordinator Human Resources

I applied through a staffing agency and interviewed at JetBlue.

Interview Details – Contacted via phone. Two interviews in the same day. First interview with hiring Manager and the second interview is with the person you will be reporting directly to.Interview with hiring manager is very traditional. Interview with direct reports is more relaxed very conversational.

Interview Question – No unexpected or difficult questions.   Answer Question

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No Offer

Positive Experience

Average Interview

Intern Interview

Intern
Long Island City, NY

I applied online and the process took 6+ weeks - interviewed at JetBlue.

Interview Details – I was approached first by the talent coordinator. She wanted to know how I would react in certain scenarios and asked questions about my past working experiences. I also had the chance to meet with my potential supervisor, who gave me a rundown of the kind of employee they look for in this particular department.

Overall, they were very friendly and also very helpful. I left my interview with a smile on my face. It wasn't because I expected to get the job, but more of me feeling like I have gained a considerable amount of knowledge within a short amount of time.

Interview Question – Describe a moment when you were apart of a team and was asked to do something you did not like. How did you approach that situation?   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Airport Agent Interview

Airport Agent
New York, NY

I applied online and the process took 2 days - interviewed at JetBlue in January 2014.

Interview Details – Did not get do a phone interview. Got a call to do a face to face interview. Two weeks later got a call for second interview. There were over 20 candidates there. Before the second interview they told me to do background check and drug test. I was alarmed because i wasn't given a offer so the process was confused. At the final face to face interview, ( held at corporate office) there were lot of supervisors and upper manager. They separate you in groups where some groups do final face to face interview, then the rest finish their fingerprinting. They then do a big presentation on the company and benefits. Everybody was very friendly and nice, you feel a sense of pride working there. They tell you about pay and training is held in orlando for 11 days. Study the company's core values, be professional, and be yourself. Ps: try to be up beat!

Interview Question – What one word describes you.   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Analyst Interview

Analyst
Salt Lake City, UT

I applied online and the process took 2 months - interviewed at JetBlue in August 2010.

Interview Details – Initial phone interview, then in person interview with manager, then with director

Interview Question – Some questions about the business partner I would be working with that I had never heard of.   Answer Question

Negotiation Details – Yes, I got $5K more than they offered by negotiating for it. This was unusual, but I had a better manager than most get at JB

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 Former Training Liaison in Long Beach, CA

Pros: “Some of the best people to work with, frontline employees make the job worth having, and helping customers always put a smile on my face.” Full Review


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