JetBlue Interview Questions

Updated Sep 2, 2015
193 Interview Reviews

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  1. Helpful (7)  

    Airport Operations Crew Member Interview

    Anonymous Interview Candidate in Long Island City, NY
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at JetBlue (Long Island City, NY) in April 2015.

    Interview

    I interviewed in April 2015. My background check just completed. Is anyone else waiting to get a call? Does anyone know when the next orientation is? Overall it was a good experience. I went in the Headquarters waited for my name to be called and we were interviewed one on one in a room full of other people getting interviewed

    Interview Questions

    • Name some things you know about Jetblue   2 Answers
  2. Helpful (13)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at JetBlue.

    Interview

    I applied in November, 2014, completed the online video interview (which are pre-recorded questions, and they video record your answer) in December, and a week later received an invitation for an in-person interview, "Blue Review." I had the option of selecting from 5 different interview dates/locations, and chose the last option in February, 2015 in Orlando. There were 40 people in my interview class, which is a normal amount for a major airline. There were about 20 total JetBlue employees present, from current Inflight crew members to interns, HR reps, and talent acquisition agents. All of the employees were extremely professional and genuinely happy and excited to be be at this interview, I was very impressed with their presentations and conductions of the interview as a whole. The interview started at 8:30am with signing in and getting name tags. After the staff introduced themselves, we all had to introduce ourselves by stating our name, what made us want to work for JetBlue, and a fun fact about ourselves. Next, we were broken up into groups of five as JetBlue employees watched each group construct a tower from note cards to see how we each could work with others. They then gave an incredible presentation on JetBlue, including pay rates, flights and scheduling, JetBlue University, requirements for training, benefits, uniforms, etc. We were able to ask questions afterward. We then broke for lunch - you either have to bring your own, or you can go out to eat, lunch is not provided. When we came back we all took turns getting our fingerprints taken, reading an announcement, and if you were a Spanish-speaking candidate, you took your Spanish test. Once you have done those two (or three) you then proceeded to a de-briefing, and finally an interview. The de-briefing consists of two JetBlue employees going over your resume with you and asking you a couple questions that refer to your resume, or thereabouts. The interview is next with two other JetBlue employees. They asked four questions, and you were to respond with the STAR method - situation, task, action, result. They told us that we should hear back by the end of next week. By the time I was finished with my interview, it was almost 3:30pm, and there were about 15 people left to interview. I received a phone call exactly one week later that I had been selected to attend training at JetBlue University in Orlando! I was then overnighted forms for a drug test which had to be completed within two days. I also received an e-mail to submit some personal information, as well as fill out some online forms for the company that conducts the background checks for prospective flight attendants for JetBlue. Once the drug test and background tests have been completed (which cannot be more than a month before training per FAA regulations) I will begin training on April 1st, 2015 at JetBlue U!

    Interview Questions

    • Tell us about a time when you had to change the way you would normally do something in order to complete a task, and what was the result.   Answer Question
  3. Helpful (2)  

    Airport Operations Crew Member Interview

    Anonymous Employee in Long Island City, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at JetBlue (Long Island City, NY) in April 2015.

    Interview

    So far great experience! Great staff 04/23/15 - email for virtual interview ( got it done the same day) 04/30/15 - F2F interview. Interviewed by 2 men 05/04/15 - email for additional information 05/06/15 - separate email for background check & to personally go for fingerprint/drug test 05/11/15 - fingerprint & drug test 05/21- back check was completed but found out on the 26th!! 05/26/15 - call that offer letter is being sent the next day and training dates were confirmed.

    Interview Questions

    • Your experience in Customer service: A time you went out of your way to help a co-worker?   Answer Question
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  5. Helpful (10)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at JetBlue.

    Interview

    First you are interviewed online with a recorded type submitted interview. Then the interview process is in groups. Always being observed on how you express yourself and interact with people. You are briefed on what the company is all about and are given the good and the ugly. (holidays, hours etc) Finally you are interviewed individually by a manager. They test you with what you have heard and ask th company's 5 core values(Safety, Caring, Integrity, passion and Fun)

    Interview Questions

    • 1. Why did you choose jetblue? 2. Talk about a time where you had a difficult situation at work. How did you solve it? What was the outcome? 3. Talk about a time where you had to help a co-worker 4. scheduling availability   1 Answer
  6. Helpful (1)  

    Airport Operations Crew Member Interview

    Anonymous Employee in Fort Lauderdale, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at JetBlue (Fort Lauderdale, FL) in April 2015.

    Interview

    Applied 03/13/15 Phone interview 3/24/15 Called for f2f 3/31/15 F2f interview 4/9/15 Email to Background check 4/9/15 Fingerprint and drug test 4/13/15 Background complete 4/23/15 Now waiting for a call 4/28/15 Everything was fast and easy. Had a great experience just wish I knew when the next traing would be in Orlando.

    Interview Questions

    • Why jetblue? Have you ever worked for jetblue? 3 facts about Jetblue?   1 Answer
  7. Helpful (1)  

    Airport Operations Crew Member Interview

    Anonymous Employee in Long Island City, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6+ months. I interviewed at JetBlue (Long Island City, NY) in April 2015.

    Interview

    3/5/15- Applied online 4/1/15- Received email for automated pre-screening questions. Completed pre-screening 4/7/15- Received call from recruiter to set up interview 4/16/15- Interviewed in a room with other prospects but it was a one on one interview 4/21/15- Received email background check is initiated 4/24/15- Received email with next steps & set date for orientation 5/1/15- Went to orientation. Was given brief information about Jetblue & the position I applied for as well as completed the fingerprint & given paperwork for drug test. I completed drug test that same day 5/6/15- Received email that more information is needed for background 5/7/15- Sent additional information for background check 8/10/15- Received phone call from recruiter that I'm set to go for training in September 2015 ***My advice is do research on Jetblue, they want to see if you know more then that they are an airline.***

    Interview Questions

  8. Helpful (2)  

    CSA Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at JetBlue.

    Interview

    I only did the telephone recorded questions, you click on the email they send you and answer several easy questions and submit those and then they give you your five questions to record the answers once you press the call button. So you have time to review and answer the questions on paper so you will know what you want to say when you put in your phone number for the call back. You will be able to record, review, delete and record until you are satisfied.

    Interview Questions

  9.  

    Reservations Agent Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at JetBlue (Salt Lake City, UT) in April 2015.

    Interview

    Interview was only easy because they we're hiring many people at the rio Tinto stadium........................ If you go into their office to interview it's going to be very difficult to get it. I got people that were very hard on me.

    Interview Questions

    • i only had one bilingual interview question. The group interview was easy. I got rejected 4 times before I got the job at jetblue   Answer Question
  10.  

    Analytics Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at JetBlue in April 2015.

    Interview

    It was a Virtual interview, basically you are required to use your laptop or phone. Must have good lighting and be properly dressed. The questions are pre recorded. Must be quick at answering because after the timer counts down you will be out of time

    Interview Questions

  11.  

    Reservations Agent Bilingual Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at JetBlue (Orlando, FL).

    Interview

    Applied online a lot of times received a email with an invite JetBlue blitz hiring event. First they did a half hour presentation then a half hour group interview then they did drug test and then congentive offer was told to wait at home for a email to do a background check took two days now waiting for background check to complete.

    Interview Questions

See What JetBlue Employees Are Saying

1 person found this helpful

  Current Flight Attendant in New York, NY

Pros: “Great company! Leadership is very communicative and it has a great culture of fun.”“Great company! Leadership is very communicative and it has a great culture of fun.” – Full Review

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