Jiffy Lube Customer Service Advisor Interview Questions

Updated May 11, 2015
3 Interview Reviews

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Customer Service Advisor Interview

Anonymous Interview Candidate in Jacksonville, NC
Accepted Offer
Neutral Experience
Easy Interview

Application

The process took 1 dayinterviewed at Jiffy Lube (Jacksonville, NC).

Interview

Basic..make sure I was literate. On spot job offer, next day orientation. No drug test. General manager very flirtatious, nothing overly aggressive. Very unprofessional, unorthodox. Waiting for more than 30 minutes before being greeted by store manager.

Interview Questions

Other Interview Reviews for Jiffy Lube

  1. Helpful (2)  

    Customer Service Advisor Interview

    Anonymous Employee in Seattle, WA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Jiffy Lube (Seattle, WA) in January 2011.

    Interview

    I got a call from the Manager on a Friday, told me to come in on Monday at anytime. The call was very brief, so brief I had to call him back to double check details. I go in on Monday, am told the Manager isn't even in today (though he said he would be) so I'm interviewed by a Supervisor. I wait forever in their lobby, which wasn't a big deal but I could just tell by looking outside everyone was just hanging out and doing nothing, finally he comes in and takes me outside out back to a tent and that's where the interview was conducted. I'm typically not one to think all men are sexist, but this guy was. I answered all the questions perfectly I thought, but when he asked if I had automotive experience I said no but I had seen that it's not required and Jiffy Lube provides the training, plus the position wasn't for the Crew, so I tell him no and he just laughs in my face. You could tell he was not taking me seriously so in the end he just shakes my hand and tells me he has more interviews to conduct and walks off. Not impressed whatsoever obviously. I thought I would be able to bring a new light to a male dominated company with a nice smile and great personality but apparently that means nothing anymore.

    Interview Questions

    • Explain what you found hardest to learn at your last job? What was easiest?   Answer Question
  2. Helpful (1)  

    Customer Service Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at Jiffy Lube in January 2011.

    Interview

    Got a call from General Sales and operations manager. Seemed very optimistic and up front about the job and requirements. Training and expectations were layed out and pay was discussed. told when to report to orientation and what was needed to proceed.

    Interview Questions

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