Johns Hopkins University Helpdesk Interview Questions

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Helpdesk Interview

Anonymous Interview Candidate in Baltimore, MD
Anonymous Interview Candidate in Baltimore, MD
Application Details

I applied through a staffing agency. The process took 3 weeksinterviewed at Johns Hopkins University in November 2011.

Interview Details

Found the job through staffing agency. Great workplace, very kind staff and managers. An overall pleasant experience even though I didn't get the job. They kind of overdid it with an almost 2 hour interview, made me repeat the same things to almost all of the staff, since they interviewed me seperately, but I guess it's just how they work.

Interview Questions
  • Describe a situation where you had an unhappy customer on the phone. How did you deal with it?   Answer Question
  • Do you have any questions about this company?   Answer Question
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