Johns Hopkins University
3.9 of 5 317 reviews Baltimore, MD 5000+ Employees

Johns Hopkins University Helpdesk Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 


Interview Experience 


Interview Difficulty 

Average Difficulty
1 candidate interview Back to all interview questions
Relevance Date Difficulty

No Offer

Positive Experience

Difficult Interview

Helpdesk Interview

Baltimore, MD

I applied through a staffing agency and the process took 3 weeks - interviewed at Johns Hopkins University in November 2011.

Interview Details – Found the job through staffing agency. Great workplace, very kind staff and managers. An overall pleasant experience even though I didn't get the job. They kind of overdid it with an almost 2 hour interview, made me repeat the same things to almost all of the staff, since they interviewed me seperately, but I guess it's just how they work.

Interview Questions

  • Describe a situation where you had an unhappy customer on the phone. How did you deal with it?   Answer Question
  • Do you have any questions about this company?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Johns Hopkins University

Worked for Johns Hopkins University? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Johns Hopkins University Helpdesk interview questions and advice. All interview reviews posted anonymously by Johns Hopkins University employees and interview candidates.