Cox Communications
3.3 of 5 497 reviews Atlanta, GA 5000+ Employees

Cox Communications Technical Support Representative (Call Center - Customer Care) Interview Question

I interviewed in Las Vegas, NV and was asked:
"Just the part of selling and the handling of irate customers."
Tags: technical support representative
Add Tags [?]
Answer Flag Question

Part of a Technical Support Representative (Call Center - Customer Care) Interview Review - one of 125 Cox Communications Interview Reviews

Answers & Comments

of 0
I told her that I simply helped the customer who wants to buy a TV, overdelivered, and got the customer to add attachments like service plan, cables, delivery, and wall mount installation.
- Interview Candidate on Jan 24, 2013 Flag Response

To comment on this question, Sign In with Facebook or Sign Up

Tags are like keywords that help categorize interview questions that have something in common.

Glassdoor is your free inside look at Cox Communications interview questions and advice. All interview reviews posted anonymously by Cox Communications employees and interview candidates.