Kaplan Higher Education Interview Questions & Reviews
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Updated Jan 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 29 ratings 
“Average” Interview
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Interview Experience [?] Based on 29 ratings
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See who your friends know who've worked at Kaplan Higher Education and could give you an inside look.
See who your friends know who've worked at Kaplan Higher Education and could help you prep for an interview.
| 1–10 of 29 Kaplan Higher Education Interviews | Sort by |
Training Instructor at Kaplan Higher Education
Posted Jan 6, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in San Antonio, TX (took 2 days)
Very organized, communication between departments was very evident, allowed for ease in processing paperwork, scheduling and followup visits. Friendly atmosphere, team building and proud of organization and its mission. Entire organization welcomes you as you come out for interview process, provide background, vision and commitment to the organization, and the customers it services.
Interview Questions
Negotiation Details
No need to, salary offered was well in line with average for area. Appears they put emphasis on quality of candidates rather than lowest costs to organization.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Adjunct Instructor at Kaplan Higher Education
Posted Sep 22, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 in Columbus, OH (took 3 weeks)
There was One on One interviews with the Program Chair, Director of Education and Executive Director. After that there is a mock teach where given a subject you have to come up with a 5 minute presentation. In that time you will explain the subject to a room of staff as you would be a class of students. At that point they choose to hire but contingent upon passing an online instructor training that is provided.
You must complete 3 observations before you can teach but these observations can occur the same day by spending 1 hour each in three concurring classes.
Interview Questions
Negotiation Details
No negotiation. They barely let me know that Ii was hired and what the salary was. What you will need to considered is what you teach and when/how often the class occurs.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Presentation and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Career Services Advisor at Kaplan Higher Education
Posted May 19, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Riverside, CA (took a day)
I was called for an on the spot interview where the representative asked general questions about my work experience and what I knew about the position. I was asked to come to a 1 on 1 interview and when I arrived at the university I filled out an application. The manager who conducted the interview was new to this campus and was hoping to change the department and to meet more ambitious goals.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Admissions Representative at Kaplan Higher Education
Posted Mar 27, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 (took a day)
The initial process was easy, as I was an employee referral. I would definitely recommend being referred by an employee. Initial phone interview/screening. There was a appointment set up for an interview. Their were multiple interviews in one day with various people. There was a brief computer skills assessment. There was also a presentation of sales skills.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Kaplan Higher Education Admissions Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Director Development Program at Kaplan Higher Education
Posted Mar 14, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2011 (took 4+ weeks)
I had 2 interviews and 1 arranged "conversation" with a Kaplan employee who went to the same school as myself. The interviews were pretty straight forward. Almost totally focused on behavioral questions--if you know the STAR format of interviewing you should do well. Unlike many other interviews I've been on a felt that Kaplan was looking for the best person--not the person who could give the best answers--although I definitely have some doubts about the industry, Kaplan's interview process seemed very fair and straightforward.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
More Kaplan Higher Education Director Development Program Interviews
Helpful Interview?
Yes |
No
Inappropriate?
KHEC MBA Director Development at Kaplan Higher Education
Posted Mar 11, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2011 (took a day)
I had a phone call with the recruiter. It lasted over an hour. I lined up a lot of insightful questions about the company, the workplace setting, etc. which he liked. His questions were fairly standard: walk me through your resume, when have you managed people, have you worked with P/L statements, describe a perfect day at work, etc. Definitely have your PAR/STAR stories prepared.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Curriculum at Kaplan Higher Education
Posted Sep 13, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in Chicago, IL (took a day)
Employees at Kaplan get bonuses for bringing good people in, so make a connection through networking to get your resume in.
Lots of management - interviewed with 4 levels of managers. Be prepared to say the same thing several times.
Some nice people, they are doing a lot of restructuring and hiring right now.
A few references to office issues and delays getting things done.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Librarian at Kaplan Higher Education
Posted Sep 11, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2009 (took 2 days)
Met with DOE first, then called back for a teach back where I taught to a panel consisting of the DOE and department chairs. The chairs asked a few questions, but the main person to ask questions was the DOE. In general, the person who first interviews you is the person who you should focus on during the second interview. They will be the one to make the determination to hire you.
Interview Questions
Negotiation Details
I was not able to negotiate salary, but I was able to make arrangements for time already scheduled off at my previous job for further education. About 6th months after I was hired, I was able to negotiate a SMALL increase in my pay, but it is generally frowned upon to ask. It was later brought up to other managers to make sure that the potential employee was clear about the pay range because it was inappropriate to negotiate pay afterwards.
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Officer at Kaplan Higher Education
Posted Sep 6, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed May 2010 (took 2 months)
Contacted by head recruiter to set up a face to face interview. Interviewed for two positions. Asked back for a second interview after 3 weeks. Very slow process.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Director Development Program at Kaplan Higher Education
Posted Aug 19, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2010 (took 2 months)
2 phone interviews with a recruiter, a phone interview with an VP, then a day of in-person interviews with 3 different executives. The process was smooth and the recruiters were excellent in answering any questions I had. Make sure to have lots of different examples about things you have accomplished, teamwork, responsibilities, etc.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Kaplan Higher Education Director Development Program Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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