I applied online and the process took 2+ weeks - interviewed at Kaplan Tutoring in March 2014.
Interview Details – After I applied online, I heard back straight away, which was positive. In the first week, I had to present an online video of me teaching. After that, I had a one-on-one interview with a hiring member of Kaplan. Finally, I had to go through a technical evaluation where I had to pretend I was teaching to a class. All the while, the HR department replies to your questions almost immediately, sometimes 5 minutes after sending. In the end, when I was rejected, I asked for feedback and improvements on my teaching skills, and ironically, there is no reply at all.
Interview Question – What do you do if you get to a Kaplan center and the door is locked? View Answer
The process took a day - interviewed at Kaplan Tutoring in October 2009.
Interview Details – I interviewed with my direct manager and the manager of the center when it was SCORE! (later bought out by Kaplan Tutoring).
Great company when it was SCORE due to better communication between supervisors and workers. I didn't have to go through the interview process again when it became Kaplan Tutoring. Be enthusiastic, positive, and love kids. Office culture/work culture was very by the book once Kaplan took over. Everything the tutors said and did was scripted and the managers were constantly on the tutors to stick to the script (not so great, when the script has typos, repeat assignments, miscalculations in the math books). Hopefully, things have changed.
Interview Question – Describe a situation your experience with children. Answer Question
I applied online and the process took 2 days - interviewed at Kaplan Tutoring in January 2010.
Interview Details – The interview was done in two parts. The first part is a group interview, which I am guessing is to filter people out. The second was a one-on-one interview. The employees at the center were very nice and personable. In both interviews, they ask the applicants to teach a "mini-lesson." This is not too difficult, as the topics are usually elementary school level.
Interview Question – What would you say to the parents of your student who feel that their child should be at a higher level? Answer Question
The process took a day - interviewed at Kaplan Tutoring in November 2009.
Interview Details – Phone interview with a nice lady. She asked about interests in teaching, age group, and qualifications. She described the work environment and that personal transportation would be a requirement. She also made clear that friendships and a mentor-mentee type relationship was encouraged (almost expected).
Interview Question – Do you have personal transportation? Answer Question
I applied online and the process took 1 week - interviewed at Kaplan Tutoring in December 2010.
Interview Details – It took them quite fast to reply to my application. The interview were essentially done in three part, a phone interview, a face-face interview and a mini lesson.
The first part was a phone interview., The lady was friendly and sounded yound. She asked about my qualifications and my subject area. She was pleased with my replies and invited me down for a face to face interview. The face to face interview was conducted by the center's manager. She was a middle aged lady and really experience in the educational field. During the interview she shared about the history of the centre and what the job of a tutor encompasses. She asked about my teaching expereince, qualification and the level which I will be comfortable to teach. But what really left an impression was the question :"What is the most important factor when it comes to teaching children?"
After the face-face interview, I was asked to conduct a mini-lesson (30 mins) which was easy. I was asked to go back and wait for a reply. It wasn't long for them to get back to me with an offer.
Interview Question – How do you motivate children who doesn't want to learn? Answer Question
I applied online and the process took 2 weeks - interviewed at Kaplan Tutoring in April 2009.
Interview Details – Phone interview first, then in person interview with simulating tutoring and a simple skills test. Initially must train for ~25 hrs before tutoring on your own. Recently changed companies from Score to Kaplan Tutoring.
Interview Question – How would you handle a child who refuses to pay attention and distracts fellow students? Answer Question
Negotiation Details – not applicable. no negotiation, hourly rate same for all beginning tutors.
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