Kaplan University Financial Aid Servicing Counselor Interview Questions

2 Interview Reviews

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Financial Aid Servicing Counselor Interview

Anonymous Interview Candidate in Orlando, FL
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 weeksinterviewed at Kaplan University (Orlando, FL).

Interview

The interview process consisted of a phone interview and then two face to face interviews with hiring managers. The interview process was good. I received a phone interview about a week after applying online. It was about 10-15 minutes long. During the phone interview, the recruiter informed me of the salary (not that competitive). Then the recruiter invited me for a face-to-face interview. Since, I was coming from out of town, the manager conducted the initial interview and then requested I stay for the second interview since she was please with my skills. Before the second interview, the manager gave me a tour of the facility (nice facility) and explained what I'd be doing there in depth. After the second interview, I was offered the job on the spot.

Interview Questions

  • All of the questions were pretty straigt forward. I will say that they did like the fact that I knew background infrmation about the company.   1 Answer

Negotiation

No, the pay was the pay.

Other Interview Reviews for Kaplan University

  1. Helpful (1)  

    Financial Aid Servicing Counselor Interview

    Anonymous Interview Candidate in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Kaplan University (Orlando, FL) in June 2009.

    Interview

    It was a basic interview with basic quesstions asked by most interviewers. Done with a panel.

    Interview Questions

    • How did you personally contribute to your previous position?   Answer Question

    Negotiation

    There was a base pay and I was advised that we would have quartly reviews and increases based on retention. This was not the case. Base scale was all there was and only very small merit increases yearly.

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