Kohl's Cashier Interview Questions

Updated Jul 31, 2014
Updated Jul 31, 2014
33 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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33 Candidate Interview Reviews Back to all interviews

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Cashier Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied in-person. The process took 1 week - interviewed at Kohl's.

Interview Details

Group interview, very basic but it was obvious they were looking for outspoken people. It was a long interview, i think it took a couple of hours total. We were taken 3 at a time to the office for the final consensus.

Interview Questions
  • What to do if you need to help a customer in another department. Should you leave your area or call someone?   Answer Question
Accepted Offer
Easy Interview

Other Interview Reviews for Kohl's

  1.  

    Cashier Interview

    Anonymous Interview Candidate  in  Salisbury, MD
    Anonymous Interview Candidate in Salisbury, MD
    Application Details

    I applied online - interviewed at Kohl's in July 2014.

    Interview Details

    After filling out the application online the night before, the interviewer called and scheduled an intervew the next morning. I had a group interview with 3 others. It took 2 weeks for a callback. There was no 2nd interview or drug test. The interviewer gave me a job offer after my background check came back and passed. I start orientation on Tuesday.

    Interview Questions
    • How do you handle a diffcult customer who doesn't think he should have to follow a new store policy regarding expired kohl's cash?   View Answer
    Negotiation Details
    Just a simple phone call with orientation scheduled.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Kohl's.

    Interview Details

    The interview was a group interview where the interviewer asked a question then everyone went around and answered the questions one by one. It took maybe 3-7 days to get a callback and training began right away.

    Interview Questions
    • There weren't any difficult or unexpected questions. The usual interview questions were asked regarding how you would be an asset to the company.   Answer Question
    Accepted Offer
    Positive Experience
  3.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    noting out of the ordinary, very simple and quick process

    Interview Questions
    Accepted Offer
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  5.  

    Cashier Interview

    Anonymous Interview Candidate  in  Chula Vista, CA
    Anonymous Interview Candidate in Chula Vista, CA
    Application Details

    I applied online. The process took 4 weeks - interviewed at Kohl's.

    Interview Details

    I applied on snagajob.com and a week later got a call to come in for an interview. When I arrived it was a group setting with about 10 other applicants. We were all asked to introduce ourselves and then they asked 5 questions and went around the room to let each person answer. After the interview we all filled out paperwork . Two weeks later I received a call for a job offer and started the week after with training.

    Interview Questions
    • None of the questions were difficult, only part that was bad was being last to answer.   Answer Question
    Negotiation Details
    None.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Cashier Interview

    Anonymous Interview Candidate  in  Corpus Christi, TX
    Anonymous Interview Candidate in Corpus Christi, TX
    Application Details

    I applied in-person. The process took 1 week - interviewed at Kohl's.

    Interview Details

    Straight forward. Went in to get an application. Filled it out. Returned it with resume. They called back within a week.

    Interview Questions
    • Pretty simple. No overly weird questions. Just asked about previous retail experience and availability. How would I handle situations with difficult customers?   Answer Question
    Negotiation Details
    In the interview. Told me what pay was and the hours expected. Not really so much a negotiation as more of "take or leave it"
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Kohl's.

    Interview Details

    I had a group interview. It was very short there was only a few questions that were pretty much the normal interview questions. Got a call a few days later.

    Interview Questions
    • Explain a time where you had a conflict at work and how it was resolved   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Cashier Interview

    Anonymous Interview Candidate  in  Fond du Lac, WI
    Anonymous Interview Candidate in Fond du Lac, WI
    Application Details

    I applied online. The process took 2 weeks - interviewed at Kohl's.

    Interview Details

    I put in my application online and within a week was called for an interview. It was a group interview and we all sat around a table and took turns answering questions. Then they had us watch a video with different parts and afterward answer questions about what we saw. It was very easy and helped bring down the pressure with other applicants there. My one tip is dress appropriate because alot of the applicants wore nice jeans or casual tops. Those applicants were not hired. Black or grey dress pants and dress top is your best bet.

    Interview Questions
    • Describe a time when you preformed exceptional customer service and give specific details?   Answer Question
    Negotiation Details
    It was minimum wage and non-negotiable.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Cashier Interview

    Anonymous Interview Candidate  in  Northville, MI
    Anonymous Interview Candidate in Northville, MI
    Interview Details

    I participated in a group interview, it was dumb but pretty much everyone was hired.

    Interview Questions
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Neutral Experience
    Easy Interview
  10. 2 people found this helpful  

    Cashier Interview

    Anonymous Interview Candidate  in  Turlock, CA
    Anonymous Interview Candidate in Turlock, CA
    Application Details

    I applied online. The process took a day - interviewed at Kohl's in November 2012.

    Interview Details

    I applied online using Snagajob.com at about one in the morning and received a call that evening about coming in for an interview. There was only one day available for interviews with two different times to choose from. I choose the earliest and was told to arrive at customer service for my interview. I interviewed with who contacted me.
        I arrived about 15 minutes early for my interview at customer service. From reading interviews on here I wasn't sure if I would be in a group interview or one on one. Soon after I arrived it was evident it was a group interview and the ones that were already there were taken back and waited until our interview time. We were interviewed by two managers, one of them working with HR. There was 9 people in the interview and we were each asked the same question. The managers were very nice and friendly making the interview very relaxed and helped any nerves disappear. The questions were all situational, such as: 1) What is a type you went above and beyond for a customer? 2) How did you handle missing an appointment one time? 3) Name a time you had a conflict with someone and how did you handle it? 4) What is a positive work environment to you? and similar such questions.
         After all the questions were answered, the managers went over the positions available and asking us which one we preferred along with explaining the duties in each position, and then they talked about rate of pay and when orientation would be if hired. They then proceed to ask us to step out of the room for about 10 minutes and whoever they called back would be getting offers. To much of everyone's surprise, all of us were called back and offered positions, but what area we would be working hasn't been set yet. This is a seasonal position lasting until mid January and the pay is $8.15.

    Interview Questions
    • The most unexpected question was the one asking about a time we missed an appointment and how we handled it.   View Answer
    Negotiation Details
    No negotiations really. Barely above minimum wage for a seasonal position. Someone with experience might be able to negotiate, but I didn't have such experience so I just accepted their offer.
    Accepted Offer
    Positive Experience
    Easy Interview

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