Kohl's Cashier Interview Questions & Reviews
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Updated Jan 7, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 14 ratings 
“Easy” Interview
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Interview Experience [?] Based on 14 ratings
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| 1–10 of 14 Kohl's Interviews | Sort by |
Cashier at Kohl's
Posted Jan 7, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 in Gainesville, GA (took 2 weeks)
There was a group interview of about 11 or 12 people and the managers (2 to 3) would ask questions and then go around the room and have each person answer them. We learned a little about the history and past as well.
I went back for a second interview and the Store Manager interviewed me by himself in his office.
Interview Questions
Negotiation Details
There was really no negotiation. I did ask how much the pay was (minimum wage as usual.)
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Nov 12, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Puyallup, WA (took 2 weeks)
After applying online, they called and gave a choice of days and times for an interview. They didn't say that it would be a group interview, but it was. They were very nice. The group interview took approx. 1 hour and there were 8 of us. They would then ask a question and we each would take turns answering.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Sep 14, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2009 in Oxford, AL (took a day)
This was my very first job interview and I hated it. It was before the kohl's in my hometown had a grand opening and they were having group interviews. I hate group interviews. I wish it was a 1 on 1 interview.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Sep 4, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2010 in Joplin, MO (took 1+ week)
I decided to apply for a part-time cashier job at Kohls (in addition to my full-time job) because I enjoy shopping there and thought it might be nice to have some additional income. I filled out the application and they called me two days later for an interview. The woman who interviewed me seemed very friendly and upbeat. However, I indicated on my application that I was interested in part-time and entered all of my hours of availability and yet she asked me questions about if I was leaving my full-time position (no) and if my availability was set in stone (yes). She asked all of the typical retail interview questions, and there seemed to be a big focus on loss prevention and theft. A few days later, I received a phone call that there were problems with my credit history so they could not offer me the position. This was a great mystery to me, as I have zero debt (aside from mortgage and a car payment) and an excellent credit rating with no issues in my credit history of fifteen years. I even did my own credit check at that point with all 3 agencies from fear of identity theft or other issues. Everything looked perfect. But apparently it was not good enough to work part-time at Kohls! Strange.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Jun 1, 2011 — 2 of 2 people found this helpful
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Nov 2010 in Fort Worth, TX (took 2 days)
It was a fairly simple process. I saw that they had a job opening and so I asked the manager about it. A couple days later he gave me a call and I went in for a 1 on 1 interview. I went well but we couldn't come to an agreement on the hours. I would recommend that people applying have flexible hours and a "want to help" personality
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Mar 23, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in Pleasanton, CA (took 1 week)
I first applied on snagajob.com. Got a call about several days later to come in for a group interview. I dressed sharp, or business casual for women. Make sure you arrive at least 10 minutes early so you can find a spot and be able to mingle with the other interviewees. I think by showing that I was able to be communicative, outgoing, and sociable it added a good first impression. At first we were led into a waiting room, then into a private room made for I guess group meetings.
It was not the most professional group meeting. They began with discussing what Kohl's represented, what available positions there were, and that it was only part-time. For cashier, they clearly stated there was favoritism; basically those that can sell their Kohl's card tended to get more hours. Fair enough.
Then the interview process began, there were about 12 of us. They asked us very basic situational questions; usually about your past job experiences. What is your favorite thing about your past job? Least? Name a time you went above and beyond. Name a time you had a conflict with a coworker, how did you deal with it? Things along the lines of that. It was very relaxed and easy, especially if you have practiced these interview questions.
Afterwards, we were allowed to ask questions. It's difficult to, since they already explained what to expect, but be creative and act like you're really interested but not desperate. Anyways, then there was paperwork that required references, a short questionnaires, and a small background check.
I had the interview on a Thursday, and got a call back on Tuesday to come in for a group orientation!
Interview Questions
Negotiation Details
Non-negotiable.
Other Details
The interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Feb 16, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in Voorhees, NJ (took a day)
They looked at my resume and asked me a few questions. This interview lasted about 20 min. if that. I was offered two different positions. I was offered 7.55 an hour. This is their hiring rate. They do not care about how much experience you have or what you were making at another job. So, basically anyone would get hired if you just apply.
Interview Questions
Negotiation Details
There was no negotiation. This is what you will be making. 7.55 an hour. Do you want the job?
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Nov 20, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 (took a day)
I had an group interview of about 8 people. It was very basic, with questions that you'd expect at an interview.
She started out by going in order, then jumped around the room asking the same question to every person.
Everyone had very similar answers, and they all emphasized customer service.
They then left, and said that they were going to review everyone's applications and make sure they were filled out right.
They came back in and asked three people to leave, and then called two people in at a time, and offered me a job, and I assume the others.
Interview Questions
Negotiation Details
Since it's seasonal, there is no negotiation.
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Sep 27, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2009 (took a day)
I applied to Kohl's in person for a seasonal part-time position advertised via in-store flyer. I was interviewed with a group of 20 or so other candidates. When they had called me to tell me when the interview was, they didn't mention that it would be a group interview; I got that information from prior research. I arrived at Kohl's early and waited around the customer service area. Most of the candidates were around my age (mid 20s), but there was someone in his 60s and various people in between. Many of us dressed up, some relatively casually, and there was at least one person in jeans and a t-shirt.
The interviewer showed up and led us into a room where we were seated in rows and told to fill out some mostly redundant paperwork, plus a page indicating the days and hours we would be available. The interview went like this: the interviewer asked a question, the candidate at the end of the first row had to answer, then the candidate next to them, and so on. If someone needed more time to think up an answer, the interviewer would skip them and come back to them once everyone else had answered that question. (One thing that may have negatively affected my chances is the fact that, though I only needed to be skipped once, I was the only candidate who ended up needing any skips at all). Each time she moved on to a new question, the position of "first answerer" moved to the next one in line, so each of us ended up being first at least once. For most questions, people gave the same answers as those before them, paraphrasing and elaborating on earlier points. The questions were not difficult. There were only a few "behavioral interview" type questions.
After the interviewer finished asking questions, she opened the floor for questions from us. She also informed us about the availability of overnight work (which paid more) and what it entailed. As a result, a lot of us had to go back and edit our paperwork to indicate that we would be available for overnight hours. In the end, she said Kohl's had to check our references and would contact us within a few weeks. I received a standard rejection e-mail around a week later.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Jun 2, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Canton, MI (took 1 week)
I was interviewed in a group of about 8 people. It wasn't that bad, you just answer the questions. In the next couple days, I was called to fill out papers for a background check and to take a drug test. It took them a week to call back and tell me I was hired.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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