Glassdoor is your free inside look at Kohl's Cashier interview questions and advice. All 24 interview reviews posted anonymously by Kohl's employees and interview candidates.
Kohl's Cashier Interview Questions & Reviews
Getting the Interview 24 Interviews
Interview Experience 24 Ratings
Cashier at Kohl's
Accepted Offer – Interviewed in Summerville, SC Nov 2010 – Reviewed Mar 18, 2013
Interview Details – filled out the application online then had to keep calling or going up there to speak with someone
Interview Question – What type of contributions do I think Kohls does for local charities??? View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Kohl's
Accepted Offer – Interviewed in Corpus Christi, TX – Reviewed Mar 8, 2013
Interview Details – Straight forward. Went in to get an application. Filled it out. Returned it with resume. They called back within a week.
Interview Question – Pretty simple. No overly weird questions. Just asked about previous retail experience and availability. How would I handle situations with difficult customers? Answer Question
Negotiation Details – In the interview. Told me what pay was and the hours expected. Not really so much a negotiation as more of "take or leave it"
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Kohl's
Accepted Offer – Reviewed Mar 2, 2013
Interview Details – I had a group interview. It was very short there was only a few questions that were pretty much the normal interview questions. Got a call a few days later.
Interview Question – Explain a time where you had a conflict at work and how it was resolved Answer Question
Helpful Interview?
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No
Problem with this interview?
Cashier at Kohl's
Accepted Offer – Interviewed in Fond du Lac, WI – Reviewed Feb 11, 2013
Interview Details – I put in my application online and within a week was called for an interview. It was a group interview and we all sat around a table and took turns answering questions. Then they had us watch a video with different parts and afterward answer questions about what we saw. It was very easy and helped bring down the pressure with other applicants there. My one tip is dress appropriate because alot of the applicants wore nice jeans or casual tops. Those applicants were not hired. Black or grey dress pants and dress top is your best bet.
Interview Question – Describe a time when you preformed exceptional customer service and give specific details? Answer Question
Negotiation Details – It was minimum wage and non-negotiable.
Helpful Interview?
Yes |
No
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Cashier at Kohl's
Accepted Offer – Interviewed in Los Angeles, CA Oct 2009 – Reviewed Feb 2, 2013
Interview Details – Applied In person. Received a phone call same day. Had a group interview. I was hired on spot.
Interview Question – Tell me about a time you had trouble with a coworker. Answer Question
Negotiation Details – minimum wage
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Kohl's
Accepted Offer – Interviewed in Northville, MI – Reviewed Jan 6, 2013
Interview Details – I participated in a group interview, it was dumb but pretty much everyone was hired.
Interview Question – I don't remember the exact questions Answer Question
Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Kohl's
Accepted Offer – Interviewed in Turlock, CA Nov 2012 – Reviewed Nov 2, 2012
Interview Details –
I applied online using Snagajob.com at about one in the morning and received a call that evening about coming in for an interview. There was only one day available for interviews with two different times to choose from. I choose the earliest and was told to arrive at customer service for my interview. I interviewed with who contacted me.
I arrived about 15 minutes early for my interview at customer service. From reading interviews on here I wasn't sure if I would be in a group interview or one on one. Soon after I arrived it was evident it was a group interview and the ones that were already there were taken back and waited until our interview time. We were interviewed by two managers, one of them working with HR. There was 9 people in the interview and we were each asked the same question. The managers were very nice and friendly making the interview very relaxed and helped any nerves disappear. The questions were all situational, such as: 1) What is a type you went above and beyond for a customer? 2) How did you handle missing an appointment one time? 3) Name a time you had a conflict with someone and how did you handle it? 4) What is a positive work environment to you? and similar such questions.
After all the questions were answered, the managers went over the positions available and asking us which one we preferred along with explaining the duties in each position, and then they talked about rate of pay and when orientation would be if hired. They then proceed to ask us to step out of the room for about 10 minutes and whoever they called back would be getting offers. To much of everyone's surprise, all of us were called back and offered positions, but what area we would be working hasn't been set yet. This is a seasonal position lasting until mid January and the pay is $8.15.
Interview Question – The most unexpected question was the one asking about a time we missed an appointment and how we handled it. View Answer
Negotiation Details – No negotiations really. Barely above minimum wage for a seasonal position. Someone with experience might be able to negotiate, but I didn't have such experience so I just accepted their offer.
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Kohl's
Accepted Offer – Interviewed in Woodbury, MN Jul 2012 – Reviewed Sep 17, 2012
Interview Details – It was a pretty relaxed interview. i filled out the application in the store and signed up for an interview on the spot. they asked normal interview questions like why i want to work there and describe how i would handle a rude customer..etc..
Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Kohl's
Accepted Offer – Interviewed in Portland, OR Apr 2012 – Reviewed Apr 13, 2012
Interview Details – Applied on SnagAJOb.com, was called for an interview a month later. Had an interview with HR lady, who was very nice and made me very comfortable. She told me in the beginning if the interview went well I would go to the second part of the interview with the Store manager. I have an interview with the store manager at 11 today!
Interview Questions
- Why do you want to work at Kohl's? Answer Question
- What makes you the best person for the job? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Kohl's
Accepted Offer – Interviewed in Gainesville, GA Feb 2011 – Reviewed Jan 7, 2012
Interview Details –
There was a group interview of about 11 or 12 people and the managers (2 to 3) would ask questions and then go around the room and have each person answer them. We learned a little about the history and past as well.
I went back for a second interview and the Store Manager interviewed me by himself in his office.
Interview Questions
- If you saw another employee or customer stealing, what would you do? Would you go up and confront them. View Answer
- What do you think makes you such a great candidate? View Answer
Negotiation Details – There was really no negotiation. I did ask how much the pay was (minimum wage as usual.)
Helpful Interview?
Yes |
No
Problem with this interview?
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