Kohl's Cashier Interview Questions

Updated Jul 31, 2014
Updated Jul 31, 2014
33 Interview Reviews

Interview Experience

Interview Experience

67%
29%
3%

Getting an Interview

Getting an Interview

29%
28%
8%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy

33 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Cashier Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

The process took a day - interviewed at Kohl's in October 2010.

Interview Details

I had an group interview of about 8 people. It was very basic, with questions that you'd expect at an interview.
She started out by going in order, then jumped around the room asking the same question to every person.
Everyone had very similar answers, and they all emphasized customer service.
They then left, and said that they were going to review everyone's applications and make sure they were filled out right.
They came back in and asked three people to leave, and then called two people in at a time, and offered me a job, and I assume the others.

Interview Questions
  • Can you name a time where you had two conflicting appointments? If so, how did you deal with them?   View Answer
Negotiation Details
Since it's seasonal, there is no negotiation.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Kohl's

  1.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a day - interviewed at Kohl's in November 2009.

    Interview Details

    I applied to Kohl's in person for a seasonal part-time position advertised via in-store flyer. I was interviewed with a group of 20 or so other candidates. When they had called me to tell me when the interview was, they didn't mention that it would be a group interview; I got that information from prior research. I arrived at Kohl's early and waited around the customer service area. Most of the candidates were around my age (mid 20s), but there was someone in his 60s and various people in between. Many of us dressed up, some relatively casually, and there was at least one person in jeans and a t-shirt.

    The interviewer showed up and led us into a room where we were seated in rows and told to fill out some mostly redundant paperwork, plus a page indicating the days and hours we would be available. The interview went like this: the interviewer asked a question, the candidate at the end of the first row had to answer, then the candidate next to them, and so on. If someone needed more time to think up an answer, the interviewer would skip them and come back to them once everyone else had answered that question. (One thing that may have negatively affected my chances is the fact that, though I only needed to be skipped once, I was the only candidate who ended up needing any skips at all). Each time she moved on to a new question, the position of "first answerer" moved to the next one in line, so each of us ended up being first at least once. For most questions, people gave the same answers as those before them, paraphrasing and elaborating on earlier points. The questions were not difficult. There were only a few "behavioral interview" type questions.

    After the interviewer finished asking questions, she opened the floor for questions from us. She also informed us about the availability of overnight work (which paid more) and what it entailed. As a result, a lot of us had to go back and edit our paperwork to indicate that we would be available for overnight hours. In the end, she said Kohl's had to check our references and would contact us within a few weeks. I received a standard rejection e-mail around a week later.

    Interview Questions
    • Describe a time when you had to work fast under pressure.   Answer Question
    • What would you do if you caught a coworker stealing? What should happen to them?   View Answer
    • What is your idea of good customer service?   Answer Question
    • How do you feel about soliciting Kohl's credit cards?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 1 week - interviewed at Kohl's in April 2009.

    Interview Details

    I returned my application and spoke with a manager which gave me an advantage on first impression. I was called for an interview with hiring supervisor. She was really friendly. The questions were standard common sense questions nothing really hard. I made it personal and asked how she liked hiring and interviewing. The HR/Operations Supervisor heard us and decided he wanted to interview me also. I ended up with two interviews the first day. I was hired on the spot as long as my background came back fine and I passed the drug testing. It took almost a week for everything to clear and I started the beginning of May.

    Interview Questions
    • If you saw someone take something that costs less than $5 would you report them or let it go since it was a small amount?   View Answer
    Accepted Offer
    Neutral Experience
    Easy Interview

See What Kohl's Employees Are Saying

 Current Loss Prevention Officer in Los Angeles, CA

Pros: “The management team is where I will start. From SM's all the way up to Regional I have never had a problem, they are fantastic and I come from the Los Angeles market which is Region…” Full Review

Worked for Kohl's? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.