Kohl's Interview Questions

Updated Aug 30, 2015
1,368 Interview Reviews

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  1. Helpful (9)  

    IT Project Manager Interview

    Anonymous Employee in Menomonee Falls, WI
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 2 weeks. I interviewed at Kohl's (Menomonee Falls, WI) in April 2008.

    Interview

    My original phone interview went well and I was encouraged. I submitted a very generous schedule during which I could interview, which included over 30 hours per week of time when I was supposed to be working at my current job. I was stunned when I received (via e-mail) a detailed, half-day interview schedule for a time that I simply could not make it. I was very cordial and replied via e-mail stating I could not make it. I also called and left a voice mail message for the HR assistant. I received an e-mail stating that they would reschedule. I again submitted a very generous 30+ hours during 1st shift (including evening hours and early morning hours) of when I could come into interview. I again received a detailed, half-day interview schedule for a time I could not make. After I left a message for the assistant, I received an e-mail with the rationalization that this was the only time the interviewers could all get together. I simply could not jeopardize my current position. There were obligations at my then current job I simply had to make. I phoned the HR manager at Kohl's, the person with whom I had the original telephone interview. I explained my position, she was understanding and did reschedule for a time I could make. I went on the interview and it went well. I was asked for five professional references, at least two of them would have to be former managers. I had been with the same company for 15 years. There was only one manager for whom I used to work that had left the company. I was unable to locate a manager from my job back in 1992. I'm not even sure that would be relevant. I had to contact a manager at my current employer. Fortunately, I have excellent references with my managers. I was able to confide in a previous manager that I was looking outside the company. Although he was sad that he had nothing open in his area, he said he would gladly provide a reference for me. The reference process involved filling out an extensive questionnaire on a website. That process took about 45 minutes. My answers to the questionnaire were then compared against answers from my references. At a second interview, I reviewed the reference checking with who would have been my new manager at Kohl's. I've never known a reference check to be more in-depth. On the one hand, I was impressed that Kohl's wanted to know specifics about my work history from people who witnessed it first hand. However, I was not happy that I was asked to find two former managers, in spite of my circumstances. I was also not happy with how much effort was involved for my references. I felt that the Kohl's manager spent too much time face-down in the results of the reference results (which included numbers, graphs, etc.) and not enough face-up time with me. Ultimately, I was offered a position, which I turned down for another offer that came in about 2 days after the Kohl's offer. Although I am a computer professional with a great deal of logic ability, I am also highly intuitive. I had a negative feeling about the hiring manager. That's really unusual for me. Additionally, laptops were not standard issue for the job. Working from home was "something they were looking into". I give my employer a great deal of flexibility: t-cons at 6am for over-seas collaboration, working at night when projects warrant it, and basically being available almost all of the time to connect remotely with the office to solve a problem or work on something. In exchange for this, I will attend my child's music program at school during the middle of the day. Perhaps I might leave work at 2:00 p.m. for an obligation. I am looking for flexibility, in return my employer gets certainly more than 40 hours per week and someone who is there just about 24/7. My track record (and references) show that. My work style was a boon to my previous employer and continues work very well for my current employed. It did not see any evidence that that was going to work at Kohl's. When I declined the offer, Kohl's was genuinely interested as to why I went with the other offer. I spoke with the HR manager at length. There were many small things that led me to accepting the other offer. I did mention that the schedule flexibility at Kohl's seemed a bit rigid. I think under slightly different circumstances, this may have worked. I interviewed in 2008. Perhaps their issuing laptops now or allowing more flexible schedules. I'm still torn about the in-depth reference process.

    Interview Questions

    • In general, the most difficult questions came when I was responding to comments about my reference checks. Basically, why would one person say this, and another person say something sort of different.   1 Answer

    Reasons for Declining

    I received an offer from a company that was much more organized in contacting me and setting up interviews. My new employer was much more flexible with hours (start/stop) and occasionally working from home when required. Salary was not a consideration. Unfortunately, I would have rejected the offer from Kohl's even if it were for more money.

  2.  

    Ad Set Associate Interview

    Anonymous Employee in Riverbank, CA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at Kohl's (Riverbank, CA) in June 2010.

    Interview

    I got there late. I had car trouble, but they didn't seem to care or understand. I was asked my goals and I said to finish college, but I assume they thought I would leave after I graduated. I don't have a car of my own, so that was also a problem. They didn't ask much and just asked what I brought to the company. I've never worked in retail before. I never got a call back.

    Interview Questions

  3.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 1 day. I interviewed at Kohl's in October 2011.

    Interview

    Apply online. A week later I received a call for an interview. Went to the interview sent to break room to fill out an application again. Taken into a small office with a circle of chairs. Store manager asked 5 interview questions and went around the circle letting everyone answer. You will be contacted a couple weeks later for results. He let us know up front that you will be given less than 20 hours a week depending on how business is going.

    Interview Questions

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  5.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Dothan, AL
    No Offer
    Difficult Interview

    Application

    I applied in-person. I interviewed at Kohl's (Dothan, AL) in October 2012.

    Interview

    What Are they looking for in an employee why don't they give just anyone an opportunity

    Interview Questions

  6.  

    Security Interview

    Anonymous Employee in Abilene, TX
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Kohl's (Abilene, TX) in January 2010.

    Interview

    Was asked why do I want to work here, I stated I have never shopped in the store so I have no experience to compare to competitors, (none in any other five towns or states I have ever lived in) To benefit your team where I could best utilize my experience, abilities and skills in a challenging position with advancement opportunities, with increasing responsibilities as a team member experiences

    Interview Questions

    • Why do you want to work for Kohl's, He kept asking the question, then after repeating my answer, I said to Benefit my family financially to be able to keep the lifestyle we all enjoy.   1 Answer
  7.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate in Kenosha, WI
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Kohl's (Kenosha, WI) in January 2014.

    Interview

    It seemeed legit, ntil I met the person, then I was immediately apprehensive, the way they treat new hires is so terrible, you will go to find out for yourself, but please trust me these people are worse than awful, I have 15 years experience in retail sales, the ONLY reason I ended up here is because I was desperate, it is better to be unemploted than to work for Kohl's.

    Interview Questions

    Negotiation

    Negotiation? you are joking right, the worst people I have ever been in contact with in all of my retail experience, avoid this place at all costs.

  8. Helpful (1)  

    Kohls Sales Associate Interview

    Anonymous Employee in West Mifflin, PA
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took a week. I interviewed at Kohl's (West Mifflin, PA) in May 2015.

    Interview

    Very tough interview for a job that paid $8 per hour. Interviewer clearly had an attitude. Turned me completely off and I decided I did not wish to work there.

    Interview Questions

    Reasons for Declining

    Interviewer said most of the training was computer based. I felt that I would be expected to train myself!

  9.  

    Merchandise Analyst Trainee Interview

    Anonymous Employee in Milwaukee, WI
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 3+ months. I interviewed at Kohl's (Milwaukee, WI) in March 2015.

    Interview

    The first interview began with an online Skype interview consisting of five questions. There was not a person asking the questions but someone recorded from the company asking the questions. At the beginning of each question, the question was stated and you had 30 seconds to prepare. Once the 30 seconds were up, you have a total of five minutes to answer. I only used about 30 seconds to a minute to answer each question. It took a couple weeks to hear back if I would be moving forward in the interview process. I was selected to move forward and was flown out for an all day interview with about 100 other applicants. We were flown out on a Wednesday and the interviews took place on Thursday. Wednesday night, we checked into our hotel, took a bus tour with all other applicants (both interns and full-time) of Milwaukee. After our bus tour we were taken to a dinner with the company and all other applicants. The placed all of us at specific tables and the applicants at our tables made up the team we would be group interviewing with the next day (so get a feel for the dynamic of the group, strengths, weaknesses, and support each other.) After dinner we were taken back to our hotel for the night. The day of the interviews we took a bus to Kohl's campus. All applicants were broken up into two different groups. One group went on to do their individual interviews first which consisted of three personal interviews with three buyers at different levels (Assistant Buyer, Planner, and Senior Buyers.) All members of your group from the night before interviewed with the same three interviewers. The other group received a full tour of the facilities and a Q&A with current employees. Then the groups flip-flopped. Lastly, once that was over our groups from the night before got together and participated in a group interview with the three interviewers we personally interviewed with. They sat in the room and watch as we worked through a problem they asked us. Our question was regarding pop up shops. Should Kohl's participate in pop up shops? If so, when should they hold them, where should they hold them, how much profit do you anticipate to receive from the pop up shops, and who do you expect to shop the pop up shops? We had ten minutes to work through the question as a group, five minutes to present and five minutes for questions. The questions listed below are the questions asked during the online Skype initial interview:

    Interview Questions

  10.  

    Product Manager Interview

    Anonymous Interview Candidate in Menomonee Falls, WI
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3+ months. I interviewed at Kohl's (Menomonee Falls, WI) in April 2015.

    Interview

    Respectful, I met a lot of interesting, intelligent people. The interviews were challenging and though provoking. I wanted the job more after meeting the people I interviewed with. Many of the interviews were more like conversations. I felt very comfortable although I could tell I was being screened for personality and skills.

    Interview Questions

  11.  

    Merchandising Analyst Trainee Interview

    Anonymous Employee in Milwaukee, WI
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Kohl's (Milwaukee, WI) in April 2015.

    Interview

    Quick process. I had an initial interview on campus, then brought the Milwaukee for final round within 2 weeks. They did a presentation and then group interviews for a day-long event.

    Interview Questions

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