Getting an Interview
Getting an Interview
Interviews for Top Jobs at Kohl's
- Sales Associate/Cashier (122)
- POS Associate (121)
- Sales Floor Associate (114)
- Cashier (43)
- Sales Associate (43)
- Kohls Sales Associate (40)
- Seasonal Sales Associate (37)
- Assistant Store Manager (27)
- Associate (25)
- Customer Service Associate (24)
- Merchandise Analyst (22)
- Ad Set Associate (22)
- Intern (20)
- Freight Associate (18)
- POS Sales Associate (16)
- Point of Sale Associate (15)
- Sale Associate (15)
- Store Management (15)
- Store Manager (14)
- Manager In Training (14)
- Customer Service Representative (13)
- Loss Prevention Officer (13)
- Loss Prevention Supervisor (12)
- Store Management Intern (10)
- Area Supervisor (8)
- Sales Associate (Customer Service, MJM, Jewelry, POS) (8)
- Replenishment Associate (8)
- MMJ Sales Associate (7)
- Store Associate (7)
- Sales (7)
Helpful (9)Declined OfferNegative ExperienceDifficult Interview
The process took 2 weeks – interviewed at Kohl's (Menomonee Falls, WI) in April 2008.
My original phone interview went well and I was encouraged. I submitted a very generous schedule during which I could interview, which included over 30 hours per week of time when I was supposed to be working at my current job. I was stunned when I received (via e-mail) a detailed, half-day interview schedule for a time that I simply could not make it. I was very cordial and replied via e-mail stating I could not make it. I also called and left a voice mail message for the HR assistant. I received an e-mail stating that they would reschedule. I again submitted a very generous 30+ hours during 1st shift (including evening hours and early morning hours) of when I could come into interview. I again received a detailed, half-day interview schedule for a time I could not make. After I left a message for the assistant, I received an e-mail with the rationalization that this was the only time the interviewers could all get together. I simply could not jeopardize my current position. There were obligations at my then current job I simply had to make. I phoned the HR manager at Kohl's, the person with whom I had the original telephone interview. I explained my position, she was understanding and did reschedule for a time I could make.
I went on the interview and it went well. I was asked for five professional references, at least two of them would have to be former managers. I had been with the same company for 15 years. There was only one manager for whom I used to work that had left the company. I was unable to locate a manager from my job back in 1992. I'm not even sure that would be relevant. I had to contact a manager at my current employer. Fortunately, I have excellent references with my managers. I was able to confide in a previous manager that I was looking outside the company. Although he was sad that he had nothing open in his area, he said he would gladly provide a reference for me. The reference process involved filling out an extensive questionnaire on a website. That process took about 45 minutes. My answers to the questionnaire were then compared against answers from my references. At a second interview, I reviewed the reference checking with who would have been my new manager at Kohl's. I've never known a reference check to be more in-depth. On the one hand, I was impressed that Kohl's wanted to know specifics about my work history from people who witnessed it first hand. However, I was not happy that I was asked to find two former managers, in spite of my circumstances. I was also not happy with how much effort was involved for my references. I felt that the Kohl's manager spent too much time face-down in the results of the reference results (which included numbers, graphs, etc.) and not enough face-up time with me.
Ultimately, I was offered a position, which I turned down for another offer that came in about 2 days after the Kohl's offer. Although I am a computer professional with a great deal of logic ability, I am also highly intuitive. I had a negative feeling about the hiring manager. That's really unusual for me. Additionally, laptops were not standard issue for the job. Working from home was "something they were looking into".
I give my employer a great deal of flexibility: t-cons at 6am for over-seas collaboration, working at night when projects warrant it, and basically being available almost all of the time to connect remotely with the office to solve a problem or work on something. In exchange for this, I will attend my child's music program at school during the middle of the day. Perhaps I might leave work at 2:00 p.m. for an obligation. I am looking for flexibility, in return my employer gets certainly more than 40 hours per week and someone who is there just about 24/7. My track record (and references) show that. My work style was a boon to my previous employer and continues work very well for my current employed. It did not see any evidence that that was going to work at Kohl's.
When I declined the offer, Kohl's was genuinely interested as to why I went with the other offer. I spoke with the HR manager at length. There were many small things that led me to accepting the other offer. I did mention that the schedule flexibility at Kohl's seemed a bit rigid. I think under slightly different circumstances, this may have worked. I interviewed in 2008. Perhaps their issuing laptops now or allowing more flexible schedules. I'm still torn about the in-depth reference process.
- In general, the most difficult questions came when I was responding to comments about my reference checks. Basically, why would one person say this, and another person say something sort of different. 1 Answer
Reasons for Declining
I received an offer from a company that was much more organized in contacting me and setting up interviews. My new employer was much more flexible with hours (start/stop) and occasionally working from home when required. Salary was not a consideration. Unfortunately, I would have rejected the offer from Kohl's even if it were for more money.
- No OfferNeutral ExperienceDifficult Interview
I applied online. The process took 1 day – interviewed at Kohl's (Riverbank, CA) in June 2010.
I got there late. I had car trouble, but they didn't seem to care or understand. I was asked my goals and I said to finish college, but I assume they thought I would leave after I graduated. I don't have a car of my own, so that was also a problem. They didn't ask much and just asked what I brought to the company. I've never worked in retail before. I never got a call back.
- What are your goals? 1 Answer
- Accepted OfferPositive ExperienceDifficult Interview
The process took 1 day – interviewed at Kohl's in October 2011.
Apply online. A week later I received a call for an interview. Went to the interview sent to break room to fill out an application again. Taken into a small office with a circle of chairs. Store manager asked 5 interview questions and went around the circle letting everyone answer. You will be contacted a couple weeks later for results. He let us know up front that you will be given less than 20 hours a week depending on how business is going.
- What is your biggest accomplishment? Answer Question
- No OfferDifficult Interview
I applied in-person – interviewed at Kohl's (Dothan, AL) in October 2012.
What Are they looking for in an employee why don't they give just anyone an opportunity
- No OfferNegative ExperienceDifficult Interview
I applied online – interviewed at Kohl's (Abilene, TX) in January 2010.
Was asked why do I want to work here, I stated I have never shopped in the store so I have no experience to compare to competitors, (none in any other five towns or states I have ever lived in) To benefit your team where I could best utilize my experience, abilities and skills in a challenging position with advancement opportunities, with increasing responsibilities as a team member experiences
- Why do you want to work for Kohl's, He kept asking the question, then after repeating my answer, I said to Benefit my family financially to be able to keep the lifestyle we all enjoy. 1 Answer
- Accepted OfferNegative ExperienceDifficult Interview
I applied in-person. The process took 3 days – interviewed at Kohl's (Kenosha, WI) in January 2014.
It seemeed legit, ntil I met the person, then I was immediately apprehensive, the way they treat new hires is so terrible, you will go to find out for yourself, but please trust me these people are worse than awful, I have 15 years experience in retail sales, the ONLY reason I ended up here is because I was desperate, it is better to be unemploted than to work for Kohl's.
- Nothing unusual 1 Answer
Negotiation? you are joking right, the worst people I have ever been in contact with in all of my retail experience, avoid this place at all costs.
Helpful (1)Declined OfferNegative ExperienceDifficult Interview
I applied in-person. The process took a week – interviewed at Kohl's (West Mifflin, PA) in May 2015.
Very tough interview for a job that paid $8 per hour. Interviewer clearly had an attitude. Turned me completely off and I decided I did not wish to work there.
Reasons for Declining
Interviewer said most of the training was computer based. I felt that I would be expected to train myself!
- Accepted OfferPositive ExperienceDifficult Interview
I applied through a recruiter. The process took 3 weeks – interviewed at Kohl's (Columbia, SC) in October 2014.
The interview process for this involved a few parts. First there was an initial interview with very many behavioral questions (i.e. tell me about a time you...). Then they send a skills assessment that is mostly math based. Once you get past those two items, they call you in for a group case study and individual interviews with regional directors. The case study will be a situation based in a Kohl's store, and they watch you interact with the other interviewees to find a solution. You then present that solution and there is a brief Q&A. Afterwards, you have two 30-minute interviews with two of the judges from the case study.
- Tell me about a time when you took initiative or did something without being asked? Answer Question
- Accepted OfferNeutral ExperienceDifficult Interview
I applied through college or university – interviewed at Kohl's (Menomonee Falls, WI) in January 2013.
There where three rounds - the first, and second were on campus, and the third interview they flew you out to the headquarters. There were 3 different individual interviews. You are interviewed by 3 different levels of employees, and once you have answered their questions, you can then ask any (it is encouraged to have at least 3 good questions).
- They ask many behavioral questions, but want you to base them off experiences. 1 Answer
Helpful (3)No OfferNegative ExperienceDifficult Interview
I applied online. The process took 2 weeks – interviewed at Kohl's (Florence, SC).
Online application then received a phone call for an interview which they do not tell you that it is a group interview! They ask simple questions you really have to stand out keep smiling and be confident
- Describe how you would handle an angry customer? Answer Question
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