Kohl's Interview Questions

Updated Mar 23, 2015
Updated Mar 23, 2015
1,074 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    POS Associate Interview

    Anonymous Interview Candidate in Smithfield, RI
    Anonymous Interview Candidate in Smithfield, RI
    Application Details

    I applied online. The process took 3 daysinterviewed at Kohl's in August 2014.

    Interview Details

    The Interview was a group interview and was very easy. there was only three of us and the Manager. A question was asked and we each got a chance to answer it, also the three of us got to talk about recent employment/volunteer experience and why'd we'd be perfect for the job

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Manager In Training Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I did the interview online on my iPad through HireVue where I recorded my answers. There were 5 questions and they gave you 30 seconds to prepare your answer for each. It was very quick and it was really nice that I was able to complete the interview on my own time in the privacy of my apartment

    Interview Questions
    • Tell us about a time you made a mistake.
      What were you favorite boss or mentors traits?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    POS Sales Associate Interview

    Anonymous Interview Candidate in American Fork, UT
    Anonymous Interview Candidate in American Fork, UT
    Application Details

    I applied in-person. The process took a weekinterviewed at Kohl's in March 2015.

    Interview Details

    Turned in my job application one night and got a call for an interview the next morning. It was a group interview with four other people. They asked two interview questions then just questions like "what hours do you want", "how long do you see yourself working with us", "where in kohls would you want to be working". 4 days later they called and offered me the job

    Interview Questions
    • What would you do if a customer asked you a question and you didn't know the answer?   Answer Question
    • What do you do if you're suddenly asked to change your priorities?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate in Fuquay-Varina, NC
    Anonymous Interview Candidate in Fuquay-Varina, NC
    Application Details

    I applied in-person. The process took 6 daysinterviewed at Kohl's in October 2014.

    Interview Details

    We had a group interview and group orientation.
    I was hired for holiday help in November.
    It was a two month holiday position.
    After the two months were up, they kept a few employees.
    The next group of employees were not in a group interview - they were individual.

    Interview Questions
    • Explain a time in a previous job where you went above and beyond for a customer.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Advocate I Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Kohl's in August 2013.

    Interview Details

    Questions pertaining to handling of customer issues, they wanted a feel of if you were able to handle the stress and frustration of a call center while maintaining a cool and calm exteriro

    Interview Questions
    • Describe how you handle a previous issue with a customer that you felt was extremely frustrating   Answer Question
    Negotiation Details
    Very easy and positive they offered more then I wanted!
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Trainee Management Interview

    Anonymous Employee in Baltimore, MD
    Anonymous Employee in Baltimore, MD
    Application Details

    I applied through college or university – interviewed at Kohl's in February 2015.

    Interview Details

    It takes two steps maybe, cause I failed on the first one due to the visa status problem, it required us citizen
    I felt so pity....
    Anyway, the interview is good experience, and the manager is so nice, this is my first one to one interview, really learnt a lot.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8.  

    Cashier Interview

    Anonymous Interview Candidate in Yorba Linda, CA
    Anonymous Interview Candidate in Yorba Linda, CA
    Application Details

    I applied online. The process took a dayinterviewed at Kohl's in June 2013.

    Interview Details

    I applied online and was called in for an interview approximately 1 month later. There wasn't much of an interview, just started telling me about the job and asking for my availability. I was offered the job at the end of the interview and started immediately. They didn't really ask any interview questions, we just talked.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Richland, WA
    Anonymous Interview Candidate in Richland, WA
    Application Details

    I applied online. The process took a dayinterviewed at Kohl's in November 2014.

    Interview Details

    I first applied online, and was then contacted w/in two weeks w/ an interview offer to come into store and interview w/ Upper Management. Went to one-on-one interview, and it ended up being w/ the store manager! Was then called w/ an employment offer w/in 72 hrs.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Replenishment Associate Interview

    Anonymous Interview Candidate in Baltimore, MD
    Anonymous Interview Candidate in Baltimore, MD
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kohl's in January 2015.

    Interview Details

    Applied online through a website. An invitation to a group interview was emailed to me a week later. Attended a group interview (we were 4 applicants) with two managers at a Kohl's store.
    The hiring process from application to orientation day took around 4 weeks. This is because after accepting the offer and filling out a couple of forms online, a background check was conducted and the results took 2 weeks to come in.
    Orientation day was very laid back. It included a computer-based introduction to the company, a visit to the store and some paperwork to fill out.

    Interview Questions
    • Questions about my background;
      Behavioral questions relating to customer service and retail industry;
      Last question: why should we hire you?
       
      View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Store Management Interview

    Anonymous Employee in Virginia (South Africa)
    Anonymous Employee in Virginia (South Africa)
    Application Details

    The process took a weekinterviewed at Kohl's in February 2015.

    Interview Details

    The questions are easy, but it was a disappointed experience to me....
    1. I applied through campus recruiting website, but I was not invited
    2. I talked to the Kohl's employees in the university Career Fair, she gave me a "pop interview": "why you choose Kohl's?/Where does Kohl's attract you?" and I received the e-mail at that night that I was selected as "Top Candidate" and was invited to the interview again
    3. I signed the last slot due to my schedule and I received e-mail asking if I can move my slot early...
    4. I prepared and went to interview, when I signed in, I figured out only 4 candidates (including me) came to the interview (which means few other people rejected their invitation for interview, that's why they wanted me come early)
    5. He just gave me a 10 minutes interview...and asked me if I have any questions. Even the front desk lady was surprised when she saw me leave the room and asked me why it ended so early. Right after my interview, the recruiting group left.

    Interview Questions
    • My interviewer only asked me 3 questions, but my friend who did interview with them told me she got about 7 questions Behavior STAR format
      1. A project you did
      2. How you make sure people are listening to you
      3. When your performance are different from your supervisor's requirement
      4. a question relate to the Time management skills
      5. Conflict in a team (or leadership skills)
      6. Why you choose Kohl's
      7. how to persuade others

      Be sure to talk something related to retail work, sales...
       
      Answer Question
    No Offer
    Negative Experience
    Easy Interview

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