Kohl's Interview Questions & Reviews
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Updated Feb 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 242 ratings 
“Easy” Interview
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Interview Experience [?] Based on 242 ratings
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See who your friends know who've worked at Kohl's and could give you an inside look.
See who your friends know who've worked at Kohl's and could help you prep for an interview.
| 11–20 of 242 Kohl's Interviews | Sort by |
POS Associate at Kohl's
Posted Jan 10, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 1 week)
Questions were customer-service oriented, both good and poor service experiences. Asked our experiences with poor service and good service, what we would do in each situation.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate/Cashier at Kohl's
Posted Jan 8, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 (took 1 week)
average interview, with basic questions and discription of job requirements along with films to watch and tests.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, a Skills Test, a Personality Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Kohl's
Posted Jan 7, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 in Gainesville, GA (took 2 weeks)
There was a group interview of about 11 or 12 people and the managers (2 to 3) would ask questions and then go around the room and have each person answer them. We learned a little about the history and past as well.
I went back for a second interview and the Store Manager interviewed me by himself in his office.
Interview Questions
Negotiation Details
There was really no negotiation. I did ask how much the pay was (minimum wage as usual.)
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
POS Associate at Kohl's
Posted Jan 7, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Mesa, AZ (took a day)
Generic customer device interview
Questions centered around how you personally would handle an escalated customer matter, challenge with a co-worker or time when you need to ask for extra help to complete a project.
If you show your enthusiasm, customer-focused, can-do attitude, you'll be a shoe-in. Also, when they ask if you have any more questions for them ask a question in reference to their "Kohl's Cares" program. Research it on the web and ask something akin to "How soon could I become involved in your Kohl's Cares program?"pic etc.
Interview Questions
Negotiation Details
See above for interview advice. All starting salary begins at $7.55 - Although you might want to check out the Kohl's on Raintree as they seem to have higher starting salaries - My ending salary was $7.72 per hour -researching chump change. But hey -- it's a job and if ya like being active and on your feet all day -- go for it!
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
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No
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2-7 Position at Kohl's
Posted Jan 5, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Chino, CA (took 2 weeks)
The hiring process was fairly simple since I was a referral to the company by a current manager. I felt that the company really pushed me through quite quickly through the process.
Interview Questions
Negotiation Details
No negotiations were heard or even offered.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Seasonal Employee at Kohl's
Posted Jan 5, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took a day)
Very easy interview process. Same question asked of all 5 applicants. All applicants offered seasonal employment. Good upfront company centric training, very poor on the job training. OJT non existent and led to under performing employees. Inconsistent job assignments, which also led to low productivity. Nice discounts offered to employees.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate/Cashier at Kohl's
Posted Dec 27, 2011 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Fort Walton Beach, FL (took 1 week)
Kohl's usually does group interviews. When I dropped off my application, a supervisor just happened to be standing right there, and he gave me an interview with the g.m. right on the spot. They mostly just asked about how I would treat customers in certain situations. They are all about making the customer happy, keep that in mind.
Interview Questions
Negotiation Details
There was no negotiation. I tried, but it's a corporation. Pay is what pay is, unfortunately. I had 2 other jobs when I interviewed for Kohl's. I applied at Kohl's for a 3rd job because I was trying to save up as much money as I possibly could because I was about to move and needed to take a couple weeks off for that. Like I said before, a job is a job, but don't expect Kohl's and only Kohl's to really pay your bills. when i tried to negotiate, I brought up how I was making more at my other jobs, and all I was told was, "well no one said you had to quit them, we can work with your schedule."
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Personality Test, a Drug Test and a Background Check.
More Kohl's Sales Associate/Cashier Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate/Cashier at Kohl's
Posted Dec 7, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took a day)
I submitted a paper application in person and was told that it could be a few days since they did group interviews. A couple days later I was called to come in for an interview. I spent a lot of time online and especially here on Glassdoor reviewing what the interview process was like and going over expected questions.
I arrived on time and waited a few minutes until the other interviewees arrived and then the manager came to take us into a small room. She explained that she was the assistant manager, and seemed very warm and approachable.
She told us that we'd take turns answering questions and it was ok if we said the same thing as someone else. Then we all introduced ourselves.
I think everyone did a good job of answering the questions, except for a guy who was applying to work freight.
Questions:
an example of when you were flexible
an example of when you went above and beyond
what is customer service to you
We were allowed to ask questions at the end, and mainly asked about the shift length and hours. She told us that we would all be called next week, and then we'd have to come in to fill out paperwork. I was never called , and called TWICE and talked with the same woman. Both times she promised to get hold of her hiring manager and get back to me on the result, but she never did. This left a very negative taste in my mouth, as I know I did well in the interview, I am very qualified, and their communication is lousy.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Executive Trainee (In-store) at Kohl's
Posted Dec 10, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 2 days)
I initially met with recruiters at an on-campus career fair. They asked me a few questions and signed me up for an on-campus interview for the following week.
The first interview, on campus, was with a district manager and local store manager. They first asked me to tell them about myself, very informally in order to get comfortable. After that, they asked me some standard behavioral questions. Both the district manager and store manager were very easy to talk to, extremely informative, and I was very comfortable throughout the whole process. They told me then that they were interested in a second interview which would be at another site, a Kohl's store.
That second and final interview was at a Kohl's store. It consisted of one-on-one interviews with two executives, a tour around the store, and a group presentation to 2-3 executives. Again, they asked standard behavioral questions and spoke with each of the applicants both formally and informally. It was very networking oriented and we got a chance to ask questions about the position as well as the company. After that process we were told that we would be contacted the following week about their decision.
The company got back to me very quickly and offered me the position, I accepted.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Group/Panel Interview, a Presentation, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Merchant Analyst at Kohl's
Posted Dec 5, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Milwaukee, WI (took 2 days)
Went up the night before the interviews for dinner and to network with people who work there- very casual. Then the following day we had 3 one on one interviews, and a group interview/presentation. They also had a few presentations from buying offices, former merchant analysts and lunch. Overall a very fun process.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
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