Kohl's POS Associate Interview Questions

Updated Mar 24, 2015
Updated Mar 24, 2015
108 Interview Reviews

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POS Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied in-person. The process took 2 weeksinterviewed at Kohl's.

Interview Details

Interview was easy. It was a group interview with very easy questions. Everyone just copied what each person said. This was the only interview, and they called me back within 5 days and offered me the position.

Interview Questions
  • what would you do if a customer asked you a question, and you didn't know the answer.   View Answers (2)
Negotiation Details
No negotiation.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Kohl's

  1.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Kohl's.

    Interview Details

    Group interview, it was easy and very laid back. We sat in a room and he asked us questions. What is your weakness. And what are your strengths. Asked where we want department we wanted to work in. Asked about our previous employers and asked about our jobs. Asked us to make name tags when we came in. they also asked us to go around the room and tell about ourselves.

    Negotiation Details
    Come in and do paper work.
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kohl's in January 2015.

    Interview Details

    It was a group interview. Fairly easy, there was me and two other people in the interview. The manager handed me a packet of papers to fill out and two weeks later I was offered a postition. It was an overall good experience. I would say that the questions were basics like what you would do if a customer was unhappy, a time you received good customer service and just about yourself.

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Kohl's.

    Interview Details

    They interview you in a group because they like to see how you interact with each other and see if other people's answers will affect what you say. Mostly questions of how would you handle a certain situation or how you have handled that kind of situation at your previous job.

    Interview Questions
    • What was your greatest achievement at your job? I didn't really have one at my job but I could think of a situation I was going through while juggling my job and it worked just as well.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Kohl's.

    Interview Details

    It was a group Interview with 8 people and 2 people asking questions. After asking a series of questions and allowing each person to answer every question, they asked me and another person to stay behind to ask more questions about the applications we submitted. We were offered positions on the spot.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  6.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Kohl's.

    Interview Details

    Interview was a big group interview. They were clearly desperate because everybody was hired, even people that did not come dressed up. Very little training, basically put you to work soon after.

    Negotiation Details
    no negation
    Accepted Offer
    Neutral Experience
  7.  

    POS Associate Interview

    Anonymous Employee in Naples, FL
    Anonymous Employee in Naples, FL
    Application Details

    I applied online. The process took 3 daysinterviewed at Kohl's in November 2014.

    Interview Details

    I applied through Snagjob and then was called two days later for an interview. It was a group interview and I was really nervous but the person interviewing us (head of customer service) was really nice. There were about 12 people, including myself there. During the interview we were asked about 4 questions and it was pretty relaxed. She went over our applications and let some of us go. I was the first round of people to go which I'm not sure if that's good or bad. And was told I am going to be called in a week.

    Interview Questions
    • Everything was fairly easy like when was the last time you were late.   View Answer
    No Offer
    Positive Experience
    Easy Interview
  8. 2 people found this helpful  

    POS Associate Interview

    Anonymous Interview Candidate in Long Beach, CA
    Anonymous Interview Candidate in Long Beach, CA
    Application Details

    I applied online. The process took 5+ weeksinterviewed at Kohl's in October 2014.

    Interview Details

    I got called in for a group interview about a month after I applied. Showed up with about a minute to spare. Two other people came in late and one of them was about 7 minutes late and she still got the job. (show up early!) There was about 12 of us in the whole group interview and there were only 4 guys including myself. 4 of us were only 18 years old and the rest were 25 and even up to 40 years old ! They started by asking us to state are names and our previous job experience and if we have ever worked in retail.(I haven't) They then asked us two questions they wanted to ask and said to raise your hand if you felt like answering. It seemed the people with the most retail experience and most talkative didn't get the job. They went and talked for a few minutes and called some people out of the room and came back to us saying we got the job. So if you get called your most likely not gonna get it. They didn't ask us any tricky questions like "why should we hire you" or anything like that but it'd be smart to have those types of questions answered in your head. Dress casual and be polite and professional and you should be golden. I'm normally very nervous and shy around new people but I just sucked it up and figured if I don't get the job then oh well. Just be yourself, keep a positive look on your face, and smile when necessary. Try to keep a toothless smile on your face most of the time and make eye contact.�� Hopes this helps !

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Was invited to a group interview that consisted of approximately 6 other people. There are about 5-6 questions asked; try and answer at least 3 of them. They kept a few of us in the same room we interviewed in after and had told us after they analyzed the interview that we had received the job. At this point, we filled out paperwork and set up our training date.

    Interview Questions
    • You are asked how you have dealt with upset customers in a past job.   View Answer
    Accepted Offer
  10. 2 people found this helpful  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source – interviewed at Kohl's in September 2014.

    Interview Details

    Submitted an application through snagajob and was contacted about 2 weeks later. It was a group interview of 5 people including myself. The manager was very nice so I wasn't too nervous. She talked about Kohl's and what it would be like to work there and then went through the circle asking questions.

    Interview Questions
    • Tell me about yourself?
      What is your availability?
      Have you ever received any awards or recognitions?
      Would you be willing to solicit credit?
      Is the customer always right? (YES!)
       
      Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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