Kohl's POS Associate Interview Questions

Updated Sep 12, 2014
Updated Sep 12, 2014
94 Interview Reviews

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POS Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Was invited to a group interview that consisted of approximately 6 other people. There are about 5-6 questions asked; try and answer at least 3 of them. They kept a few of us in the same room we interviewed in after and had told us after they analyzed the interview that we had received the job. At this point, we filled out paperwork and set up our training date.

Interview Questions
  • You are asked how you have dealt with upset customers in a past job.   View Answer
Accepted Offer

Other Interview Reviews for Kohl's

  1.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 months - interviewed at Kohl's.

    Interview Details

    I applied in April, and I didn't get called for an interview until July. I went to the interview and there were 11 other people there for the interview as well. We all went back and did a group interview. We all introduced ourselves and because there were so many people we each answered one question and there were only three different questions asked. So you basically have to give your best self with 5 minutes or less of time. Then they sent 4 people out and the rest of us went to the next stage. After we filled out more paperwork they said we would hear from them within a week. I heard back almost 2 weeks later. And orientation was almost 2 weeks after the day I got hired. It's a very long process.

    Interview Questions
    • Mainly questions about have you handled conflict before and have you gotten an award at work before. The last question everyone had to answer and it was if you're an introvert or extrovert. With that one just be honest, and don't lie and say you're an extrovert if you're not. I told them I was an introvert and then proceeded to explain that even though I'm naturally quiet I am able to ask people questions and greet them, etc. Better to tell the truth and give reasons than jump on the bandwagon and say I like to talk all the time.   Answer Question
    Negotiation Details
    No negotiation. Minimum wage offered and either you accepted or didn't take the job.
    Accepted Offer
    Negative Experience
    Average Interview
  2.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Kohl's in July 2013.

    Interview Details

    It was an easy going interview and hiring process. it was very laid back, easy to answer the questions. if you didn't understand the question you could always feel free for them to explain it better for you to understand it.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    POS Associate Interview

    Anonymous Interview Candidate  in  Oklahoma City, OK
    Anonymous Interview Candidate in Oklahoma City, OK
    Application Details

    I applied online. The process took 2 days - interviewed at Kohl's in February 2013.

    Interview Details

    After my application was sent I waited around 3 weeks for a response. I was called by a manager to set up my interview. When I arrived I was sent to the office to talk one on one with the manager. I was asked mainly about my experience, this was my second job, but I was assured that if hired any help I needed would be provided. I was only asked about 10 questions, such as: "why do you want to work here" "what are your strengths" "do you believe you can perform more than one task at a time if asked" "can you interact with people who may be upset or angry and may take it out on you" and "are you able to cooperate with others even despite differences or disagreements". After that I was told immediately if they wanted to hire me, and they invited me back for training.

    Interview Questions
    • I was told about the companies main policies and how the store promised one thing, to provide a great shopping experience to all shoppers and to make sure everyone is helped out as much as possible. "At our store we want to provide a great experience to anyone who shops at our stores. When one customer has a good experience they will recommend our store to those they know. At your last job, although you were not in retail, was there any point at which you had to go out of your way to help someone and make make sure they were satisfied?"   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    POS Associate Interview

    Anonymous Interview Candidate  in  Grandville, MI
    Anonymous Interview Candidate in Grandville, MI
    Application Details

    I applied online. The process took a day - interviewed at Kohl's in August 2014.

    Interview Details

    I applied yesterday afternoon online and received a call regarding the interview. my interview was this morning this afternoon the interview was a group interview it was pretty simple we went around the room told them about ourselves and answeredsome situational questions and fill out some paperwork while the two managers went on office and discuss some things we were then called out one by one summary not given a drop off your book summary given the job offer if the background check was clearedI'm hired in less than 24 hours of my application being submitted

    Interview Questions
    • name a time you went above and beyond what happened customer   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Kohl's in April 2014.

    Interview Details

    You need to apply online then wait for the phone call. They will call you and most likely do a group interview. You are seated in a circle then everyone gets a turn at answering questions first. They then call your references and give you a call to do the paperwork. They let you know about Kohls and watch a video. Then you go around and shadow others for a few days.

    Interview Questions
    • Most difficult thing about Kohls is knowing all the discounts and sales going on.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3 days - interviewed at Kohl's.

    Interview Details

    They called and I came in for a group interview. Basic questions, and they asked us all the same ones so you could prepare an answer if another interviewee went before you.They basically promised us all the job and scheduled our first day for training.

    Interview Questions
    • None of the questions were unexpected. All along the lines of working with a team, with a person you didn't get along with, etc.   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
  8.  

    POS Associate Interview

    Anonymous Interview Candidate  in  Loveland, CO
    Anonymous Interview Candidate in Loveland, CO
    Application Details

    I applied online. The process took 1 week - interviewed at Kohl's in November 2012.

    Interview Details

    It was a group interview. It was standard asking how you feel about offering outstanding customer service and soliciting credit. They asked you best and worst customer service experience. They asked you what position you were most interested in getting, and availability.

    Interview Questions
    • How would you sell a freeze to an Eskimo living in an igloo?   View Answer
    Negotiation Details
    N/A
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    POS Associate Interview

    Anonymous Interview Candidate  in  Bakersfield, CA
    Anonymous Interview Candidate in Bakersfield, CA
    Application Details

    I applied in-person. The process took a day - interviewed at Kohl's in June 2010.

    Interview Details

    It was 1 1/2 months after submitting an application before being called in for an interview. The interview was fairly basic and the interviewer was slightly disorganized but very personable. I was supposed to have a subsequent interview with the manager, but she could not be reached. 3 days later I was called and offered the position.

    Interview Questions
    • None of the questions were difficult or unexpected. It was a relaxed interview process with a personable employee who asked questions pertaining to my ability to interact with others, my previous experiences and how it related to the position etc.. All questions seemed reasonable, relevant, and fairly basic considering the job title I was interviewing for. The only aspect that was unexpected was the necessary secondary interviewer was not in the office.   Answer Question
    Accepted Offer
    Average Interview
  10.  

    POS Associate Interview

    Anonymous Interview Candidate  in  Westland, MI
    Anonymous Interview Candidate in Westland, MI
    Application Details

    I applied online. The process took 4 days - interviewed at Kohl's in June 2014.

    Interview Details

    I applied on a sunday and received a call for an interview by the following tuesday. I went to the interview the next day. But certain to be enthusiastic ,smile and dress professionally. The later is very important, there was girls in my group interview that were wearing flip flops. Also it is a group interview, one of the best strategies is to sit near the middle, it will give you time to think of an answer that hasn't already been said. Received a call the very next day extending me an offer.

    Interview Questions
    • The most difficult question is explaining a time you went above and beyond in a customer service situation.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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