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    College Account Coordinator Interview

    Anonymous Employee in Seattle, WA
    No Offer
    Neutral Experience
    Average Interview


    I applied online. The process took 2 weeksinterviewed at Kotis Design (Seattle, WA) in June 2012.


    The first interview was over the phone, it was more of a screening than an interview. They ask about your past work experience.

    The initial interview had a lot of scenario questions. The manager seemed to expect for you to already know a lot about the products that they currently offer.

    One scenario question was name ten products that you would offer a customer who are hosting a charity event for the sorority.

    Another was, name five things that a customer would be upset about when receiving a product that did not meet their expectations.

    The third one was an upset customer scenario and the interviewer asked for you to type up a response in reply to the customer on a laptop 'as if you are sending an e-mail to the customer'. The only problem is the interviewer did not provide full details of the scenario so it was hard to respond.

    The interviewer also asked what you hope to make salary wise within one year and three years. * I would say don't be too honest with answering this question because if you tell them what your ideal pay would be it would put them off.

    I honestly think that this was the strangest interview due to some of the questions. The best way to answer the interview questions is if you knew how they processed orders and what products they offer. I hope this helps any possible candidates!

    Interview Questions

    • Name ten products that you would offer a client that is holding a charity event for a sorority.   1 Answer
    • A customer e-mailed you about the product that they just recieved. They are having an event in one week and need it by then. What is your response via e-mail?   1 Answer

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