L'Occitane Interview Questions & Reviews
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Updated Apr 27, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 15 ratings 
“Easy” Interview
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Interview Experience [?] Based on 15 ratings
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| 1–10 of 15 L'Occitane Interviews | Sort by |
Store Manager at L'Occitane
Posted Apr 27, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 2 days)
Recruiter called and set up an appointment with the area manager. I had an in person interview with the area manager. Usual questions about behaviors, handling upset customers, dealing with difficult employees, etc... The usual.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Part Time Sales Associate at L'Occitane
Posted Aug 6, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in New York, NY (took 6 days)
It was a group interview. They asked questions like "why l'occiatane?" etc. They talked about the company and gave us some information about the company. They asked about you're skin routine. They wanted to role play and act like an employee and the customer.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Part Time Sales Associate at L'Occitane
Posted Jun 20, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2010 (took 2 days)
If you have a skincare/cosmetic store background, you'll do fine. Most of the interview questions consists of your basic retail "what would you do"s and "has there ever been a time"s. Remember, the customer is ALWAYS right!
Now skincare...as long as you show genuine interest in your our hygiene, skincare, ingredients, and their sustainability, (and show your support for "no testing on animals!" cus theyre that kind of company. First and first most, its always good to read up on their best sellers if you dont normally use loccitane products (I happen to LOVE loccitane, so it was fairly natural for me to talk about products), JUST in case.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at L'Occitane
Posted Mar 25, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Orlando, FL (took 1 week)
Was a walk-in application spoke with the Store Manager. Was called the next day for a phone interview that lasted 30 mins. Then called that afternoon for one on one interview to be held few days later. Then about week later received offer and accepted.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Boutique Manager at L'Occitane
Posted Oct 11, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2008 in Bethesda, MD (took 2 weeks)
I was interviewed by a woman in flip flops and multiple tattoos claiming she was the district manager. I didn't mind she was dressed so casually, but she was very late for the interview in the mall and I had to call her several times to navigate her through the mall to the previously selected location. She talked about her new puppy and the fact that she had hurt her toe really badly and needed to wear the flip flops. She did go through a series of canned questions...all of which I had prepared for. The interview was only about 30 minutes and she seemed to like me. She had another woman from corporate office call and ask me basically the same questions. A week later an offer was made.
Interview Questions
Negotiation Details
Always negotiate the initial salary they offer. They are told to shoot low.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Associate at L'Occitane
Posted Sep 15, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2009 (took 2 days)
Very small store with a highly targeted customer base. Usually receive the same customers with less growth. Not a lot of customers are just walk-in. Interview lasted about an hour with the store manager. Asked a lot of the basic retail questions.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at L'Occitane
Posted Aug 25, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2008 (took 2 days)
I was called by the district manager, which consisted of him asking basic questions like tell me about yourself, etc. I also had an interview with the store manager that lasted about 20 minutes.
Interview Questions
Negotiation Details
No negotiation
Other Details
I applied In-Person and the interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at L'Occitane
Posted Aug 10, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jul 2009 (took 4 days)
I received a call that a store manager had found my resume at a recent job fair. She called and set up an interview. She asked me to describe a "great" customer service experience. She asked me to tell her what I do best and what I do worst. She asked me about my sales experience.
I filled out an application. I gave them permission to do a background check.
We talked about my availability. When they wanted to have the job filled by.
Interview Questions
Reason for Declining
Pay not enough
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
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No
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Manager at L'Occitane
Posted Jul 22, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jan 2010 (took a day)
sat with district manager and shared why I would drive sales
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Store Manager at L'Occitane
Posted Jun 3, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2008 (took 2 weeks)
Extremely tedious and time consuming. First off the area manager did about an hour and a half phone screen. The questions were typical of what is asked in a retail management position. Also many seemed scripted such as describe yourself in 3 words, or how would your last boss describe you in three words. After the lengthly phone screen an in person interview was set for the next day. It took place outside the store in the hot sun and noise of the shoppers. This lasted over two hours and the same questions were basically asked again by the same person who conducted the phone screen. After approx. 2 weeks the district manager called me was very cold asked a few irrelevant brief questions and quickly hung up. The next day I was called and offered the position.
Interview Questions
Negotiation Details
Absolutely not.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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Helpful Interview?
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No
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