Glassdoor is your free inside look at L'Occitane interview questions and advice. All 24 interview reviews posted anonymously by L'Occitane employees and interview candidates.
L'Occitane Interview Questions & Reviews
Getting the Interview 24 Interviews
Interview Experience 20 Ratings
Store Manager at L'Occitane
Accepted Offer – Interviewed in Oct 2009 – Reviewed Mar 4, 2013
Interview Details – Area Manager called to set up initial interview. We met outside the store since there was no back room. She asked the expected questions about my resume and experience. Had another interview by phone with a very nice woman at corporate several days later. Interviews went as expected.
Interview Question – She did ask me to role play with her, demonstrating application of a hand and body cream which was an excellent way for her to see my selling skills! Good one! Answer Question
Negotiation Details – Normal. Short and sweet. Offer was by phone with Area Manager.
Helpful Interview?
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No
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Sales Associate at L'Occitane
Accepted Offer – Interviewed in New York, NY Sep 2012 – Reviewed Jan 16, 2013
Interview Details – Went through 2 rounds of interviews, one with a general manager and ASM and the next with the company CEO.
Interview Question – Where do you see yourself in 10 years and how does L'Occitane fit in? Answer Question
Helpful Interview?
Yes |
No
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Sales Associate at L'Occitane
No Offer – Interviewed in New York, NY Jul 2012 – Reviewed Oct 31, 2012
Interview Details – I got a call from HR then was interviewed at the corporate by one of the managers.
Interview Question – They asked extensively about my interest in cosmetics and in he brand Answer Question
Helpful Interview?
Yes |
No
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Manager at L'Occitane
Accepted Offer – Interviewed in New York, NY – Reviewed Oct 21, 2012
Interview Details – Interviews with current manager, district manager, HR. Basic questions, nothing too unexpected.
Interview Question – Sell me something from your purse. Answer Question
Negotiation Details – No negotiating on their end.
Helpful Interview?
Yes |
No
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Sales Associate at L'Occitane
Accepted Offer – Interviewed in New York, NY – Reviewed Oct 17, 2012
Interview Details – I applied online and someone from HR called me the following day. Asked a few questions and then scheduled me for a group interview 2 days later. It was sort of a panel interview with 3 store managers and 1 person from corporate. I was in the room with 3 other applicants, and we all had a chance to answer each question. All questions were pretty standard in terms of providing good customer service, why L'occitane, what are your favorite products from the company and why, what makes you successful, describe yourself in 2 words, and there was also a role-playing game in which they give you a product and tell you to sell it to them. After the interview they said they would get back to us within the week. I got a call the following day to speak with the district manager. By the end of the week, they called me back again with a job offer.
Interview Question – No difficult questions. Just make sure to do research about L'occitane and check out their products on the website. They WILL ask you what are your favorite products (if you have any) and why. They want to see if you're somewhat knowledgeable about their products, and this will work out in your favor when you do the role-playing, since it will be easier for you to sell the product. Answer Question
Negotiation Details – There was really no negotiation. When asked at the group interview on what compensation you're looking for, don't sell yourself short and say "negotiable" or minimum wage. I shooted high and named a fair pay rate since I did my research prior on what the average pay rate was in my state. They counter-offered me a fair rate which is 30% higher than minimum wage over the phone when they extended me an offer to work for them.
Helpful Interview?
Yes |
No
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Store Manager at L'Occitane
Accepted Offer – Interviewed in New York, NY Jul 2011 – Reviewed Oct 10, 2012
Interview Details – A false preview of what was to come.
Interview Question – There weren't any difficult questions. Answer Question
Negotiation Details – I was called and asked if I would accept their offer.
Helpful Interview?
Yes |
No
Problem with this interview?
Part Time Sales Associate at L'Occitane
Accepted Offer – Interviewed in New York, NY Jul 2011 – Reviewed Aug 6, 2011
Interview Details – It was a group interview. They asked questions like "why l'occiatane?" etc. They talked about the company and gave us some information about the company. They asked about you're skin routine. They wanted to role play and act like an employee and the customer.
Interview Question – Why L'occitane? View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at L'Occitane
Accepted Offer – Interviewed in Orlando, FL Oct 2010 – Reviewed Mar 25, 2011
Interview Details – Was a walk-in application spoke with the Store Manager. Was called the next day for a phone interview that lasted 30 mins. Then called that afternoon for one on one interview to be held few days later. Then about week later received offer and accepted.
Interview Question – What are you weaknesses? Answer Question
Helpful Interview?
Yes |
No
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Boutique Manager at L'Occitane
Accepted Offer – Interviewed in Bethesda, MD Jun 2008 – Reviewed Oct 11, 2010
Interview Details – I was interviewed by a woman in flip flops and multiple tattoos claiming she was the district manager. I didn't mind she was dressed so casually, but she was very late for the interview in the mall and I had to call her several times to navigate her through the mall to the previously selected location. She talked about her new puppy and the fact that she had hurt her toe really badly and needed to wear the flip flops. She did go through a series of canned questions...all of which I had prepared for. The interview was only about 30 minutes and she seemed to like me. She had another woman from corporate office call and ask me basically the same questions. A week later an offer was made.
Interview Question – Why should I hire you over an individual who has the exact same experience and skills as you have? Answer Question
Negotiation Details – Always negotiate the initial salary they offer. They are told to shoot low.
Helpful Interview?
Yes |
No
Problem with this interview?
Part Time Sales Associate at L'Occitane
No Offer – Interviewed in Miami, FL Aug 2008 – Reviewed Oct 27, 2009
Interview Details – When I first went for the interview I was supposed to see Area Manager who was unaware that I was there for an interview so I interviewed with an Assistant Manager whose store I would not be working at. The interview was thorough and long and conducted outside in the hot Miami weather. A few days later the Area Manager called me and conducted a phone interview that lasted about 15-20 minutes and she asked basically all the same questions the Assistant Store Manager asked.
Interview Question – What beauty products are you using now? Answer Question
Helpful Interview?
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No
Problem with this interview?
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