L'Occitane

www.loccitane.com
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L'Occitane Interview Questions

Updated Feb 12, 2015
Updated Feb 12, 2015
54 Interview Reviews

Interview Experience

Interview Experience

45%
33%
21%

Getting an Interview

Getting an Interview

51%
25%
13%

Interview Difficulty

2.6
Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Manager Interview

    Anonymous Employee in Dallas, TX
    Anonymous Employee in Dallas, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at L'Occitane in October 2014.

    Interview Details

    Standard interview process, phone screening interview, in-person interview with DM, a Skype interview with HR, and another phone interview with the RD. Overall, representatives in upper level management and HR were very professional and were enthusiastic about the company values and mission statement. The questions were your standard interview questions, strengths/weaknesses, why do you want to work for L'Occitane, are you able to work nights/weekends? overtime?, how do you handle difficult situations?

    Interview Questions
    • Give me an example of a time where you had a difficult customer? What did you do?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied in-person. The process took 2+ monthsinterviewed at L'Occitane.

    Interview Details

    You had to submit application. Then meet with Store Manager. THEN meet with Regional Manager. Then meet with Store manager, again. Way too much for a PTSA.

    Accepted Offer
    Negative Experience
    Average Interview
  3.  

    Part- Time Sales Associate Interview

    Anonymous Employee in Broomfield, CO
    Anonymous Employee in Broomfield, CO
    Application Details

    I applied in-person – interviewed at L'Occitane in September 2014.

    Interview Details

    I submitted my application in person, an application form and resume was required. The interview was very relaxed and straight forward, the manager wanted to know about my previous sales background, examples of certain situations, nothing unusual or difficult to answer.

    Interview Questions
    • I had to role play with the manager so she could see my selling style, after she 'sold' me a product I had to do the same.   Answer Question
    Reasons for Declining

    Not enough hours were available to me.

    Declined Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied in-person. The process took a dayinterviewed at L'Occitane in September 2014.

    Interview Details

    I brought a resume and a cover letter to the store and filled out the paper and was scheduled an interview few days later. I had an interview with store manager about 50min. The question was not so complicated. Some of them was like this below.
    What is your passion about working as a sales associate at L'Occitane?
    What will you do if the customer doesn't buy product after touch-up service?
    What is your sales approach for new customer?
    After the interview, I was told to have an phone interview with district manager. On the same day, I had a call from the district manager. She was asking me what I learned from the interview with the store manager or what did I talk with her.

    Interview Questions
    • What was the advise from an ex-manager when I had a feed back about my work?   Answer Question
    Reasons for Declining

    They offer me a part-time job. I really wanted to work as a full time worker.

    Declined Offer
    Neutral Experience
    Average Interview
  6.  

    Marketing Interview

    Anonymous Employee in New York, NY
    Anonymous Employee in New York, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at L'Occitane in September 2014.

    Interview Details

    Applied online and recruiter contacted me 2 weeks later. There was no phone screen, I was asked to come directly into the office. Was not told who (if anybody) I was meeting besides the recruiter. Recruiter was very disorganized and aggressive, interview began 20 minutes late (a big deal when you have to take time off work!) and I was asked to stay later to meet additional people I wasn't expecting.

    Red flags: marketing was going through a period of "transition," department seems very short-staffed, the manager I met with did not seem very enthusiastic, there are upcoming "blackout days" where you aren't allowed to take time off between November 20 and a few days before Christmas. I declined further interviews when they called to follow up.

    Interview Questions
    • Tell us your three greatest weaknesses.   View Answer
    No Offer
    Negative Experience
    Easy Interview
  7.  

    Retail Sales Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Very unprofessional. Called to set up an interview in the middle of the day on a saturday. Unfortunately, was not able to return call right away. When I did return call, I was told due to amount of people responding only phone interviews would be conducted. I was told manager would call back a couple hours later to conduct this phone interview on the same day. So cleared my schedule and waited for our set time at 2:30pm. She never called.

    No Offer
  8.  

    Part Time Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at L'Occitane in August 2014.

    Interview Details

    The hiring process was very smooth. They contact back really fast . They are very nice and make sure that your references are contacted before hiring you so be care on who you put on your resume.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Part Time Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took a weekinterviewed at L'Occitane.

    Interview Details

    I had one phone interview and then met with the store manager. The interview was probably 30 min long and very natural...it felt more like a conversation than an interview.

    Interview Questions
    • Pretty general questions..nothing really caught me off guard   Answer Question
    Accepted Offer
  10.  

    Sales Associate/Keyholder Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Easy, fast, no silly HR tests

    Interview Questions
    • Not really, all the same question you can be asked in retail.   Answer Question
    Accepted Offer
  11.  

    Sales Associate/Keyholder Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 daysinterviewed at L'Occitane.

    Interview Details

    I came in for an application and was interviewed on the spot. I felt like some of my answers were ignored and the manager was more interested in hiring me than what I had to say. After there was a Skype interview with the DM. At this point I forums the DM to be very condescending and considered not accepting the position after my encounter with her. The interview was very unprofessional and disrespectful on the DMs part.

    Interview Questions
    • Questions were fairly simple on the surface, but tone, phrasing, and desired answer were a bit tougher to discern   Answer Question
    Accepted Offer
    Negative Experience
    Difficult Interview

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