Language Line Customer Service Representative Spanish Interperter Interview Questions & Reviews

Interviewed Jan 2012 (took 2 days)

Initial web based presentation outlining the position, skills, and compensation. Then an initial interview with a recruiter who offers a practice test on the basic interpreting skills. A second formal test with a job offer extended (subject to background check) upon successfully passing the test. The web presentation is very useful to potential recruits in determining whether they should continue with the job application process. Once documentation is cleared, paid training takes about 4-5 days and is scheduled with a "batch" of other applicants..

The first part of training is a lengthy set of training modules outlining how the interpretation process works, the skills required, company policies, laws and regulations as we as ethics. This is followed by a two day instructor-led session that emphasizes review of company Guidelines and practical interpretation roleplay exercises.