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LensCrafters Interview Questions & Reviews

Updated Jul 24, 2014
All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
62 candidate interviews
Relevance Date Difficulty

Accepted Offer

Positive Experience

Very Easy Interview

Eyewear Consultant Interview

Eyewear Consultant
Tulsa, OK

I applied in-person and the process took a day - interviewed at LensCrafters in June 2014.

Interview Details – I went into the store with my cousin who was choosing a frame. I was having a casual conversation with one of the associates who asked me if I wanted to apply. I applied in the store, and a week later the manager called me for an interview. During the interview she asked me to tell her a little about myself and told me I had the job. There were no other questions.

Interview Question – Tell me a little about yourself.   Answer Question

Accepted Offer

Positive Experience

Difficult Interview

General Manager Interview

General Manager
Minneapolis, MN

I applied online and the process took 2 weeks - interviewed at LensCrafters.

Interview Details – Applied through job portal
Received call from recruiter
Initial phone interview from recruiter
2nd phone interview with Regional
In person interview with Regional, great experience, very thorough
In person 2nd interview with Central Zone VP, Regional and another manager

Interview Question – VP requested to role play a conversation with an under performing associate and what the conversation would sound like. Kept adding more to scenario, very challenging   Answer Question

No Offer

Negative Experience

Average Interview

General Manager Interview

General Manager

I applied through a recruiter - interviewed at LensCrafters in January 2014.

Interview Details – There seems to be a disconnect between their recruiters and hiring mangers. Individuals with a lot of experience are not called back and scheduling an interview can take weeks. The interview process is a panel interview over the phone with the Zone VP and two other regional managers.

Interview Question – Nothing out of the ordinary, want to know what your performance management looks like, and specific examples of how you got a team on board with an initiative.   Answer Question

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Accepted Offer

Neutral Experience

Eyewear Consultant-prescreen for Dr Office Interview

Eyewear Consultant-prescreen for Dr Office

Interviewed at LensCrafters

Interview Details – The manager had a list of common and frequently asked questions and asked the ones she thought was interesting at the time. For example, I had to think of a time there was a rude customer and how I handled the situation

Interview Question – I honestly don't remember   Answer Question

Declined Offer

Neutral Experience

Average Interview

Optician Interview

Nashua, NH

I applied in-person and the process took 2 months - interviewed at LensCrafters in April 2014.

Interview Details – I had my interview with two managers, went well, i was excited, they said I would hear from them. I was called for a second interview, it also went well. After that it was horrible, no communication, lack of organization, no one knew what anyone was doing. Very unprofessional! ,

Interview Question – What would your boss say about you?   Answer Question

Reason for Declining – I actually countered because they came back very low on pay, and I had to keep calling to find out the answer. He kept saying how much he wanted me there and needed the help, but I finally became uninterested because of lack of management direction and coordination.

Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Tuscaloosa, AL

I applied in-person and the process took 1 week - interviewed at LensCrafters in November 2013.

Interview Details – The interview was real lax. Just was a very friendly environment and felt i could be very open to the manger!

Interview Question – Can you perform a mock sale in front of us?   Answer Question

Accepted Offer

Neutral Experience

Very Easy Interview

Lab Technician Interview

Lab Technician
Harrisburg, PA

I applied in-person and the process took 1+ week - interviewed at LensCrafters in August 2013.

Interview Details – Dropped off a resume and within a week had an interview scheduled. Not sure what that says about employee retention, buuuuut... The fact the interview was so easy never led me to believe some of the employees were spawn of Satan.

Interview Question – Nothing. Management looooooooves to hear themselves talk.   Answer Question

Negotiation Details – No negotiation. Was told a starting wage and that was that.

Accepted Offer

Neutral Experience

Licensed Retail Manager Interview

Licensed Retail Manager

Interviewed at LensCrafters

Interview Details – Interviewed by regional manager and store manager

Interview Question – How to deal with an associate's lack of maturity and professionalism.   Answer Question

1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Retail Manager Interview

Retail Manager

I applied in-person and the process took 2 months - interviewed at LensCrafters in July 2012.

Interview Details – Recruited by another RM while visiting my local store, process was a bit lengthy due to current job at the time, they were patient and willing to work with my then very busy schedule, first 2 separate GM interviews were very similar with expected questions and based around answers to free style questions around past team development and successes.

Interview Question – What skill set can you bring to the table that is different that most?   View Answer

Negotiation Details – Negotiated a 8% increase over initial offer.

Accepted Offer

Neutral Experience

Very Easy Interview

Sales Supervisor Interview

Sales Supervisor
Gladstone, MO

I applied in-person and the process took a day - interviewed at LensCrafters in March 2011.

Interview Details – My interview was on the spot as soon as I walked in asking if they were hiring. With my interview the manager looked at my resume and then after a few questions she hired me. Most of the time they will take your application and set up a group interview first and then do call backs.

Interview Question – The most difficult questions I was asked concerned the presentation of the store. I was asked how I thought it should be maintained and what it should look like when customers came in.   Answer Question

Negotiation Details – I did not negotiate, but I should have. If you push back most of the time they can give you a little more.

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