LensCrafters Interview Questions

Updated Oct 14, 2014
Updated Oct 14, 2014
65 Interview Reviews

Interview Experience

Interview Experience

59%
24%
16%

Getting an Interview

Getting an Interview

30%
28%
18%

Interview Difficulty

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Average

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Sales Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3 daysinterviewed at LensCrafters.

    Interview Details

    Two interviews with RM and GM. Wearing glasses help because you have somewhat of an idea of how to sell them. Relaxed process done in-store or in mall setting. WEAR DRESS CLOTHES.

    Interview Questions
    Negotiation Details
    No
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Eyewear Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at LensCrafters.

    Interview Details

    Normally as a sales associate you are interviewed twice, once by sales floor manager and once by the lab manager. There could be an additional third interview if the General Manger wants to meet you.

    Interview Questions
    • If you are met with an unruly customer who wants something you can not give them, how do you give them great customer service without folding to their wants?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Lab Manager Interview

    Anonymous Interview Candidate in White Plains, NY
    Anonymous Interview Candidate in White Plains, NY
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at LensCrafters.

    Interview Details

    If you are polite, enthused, dressed well, and have a slightly compatible resume you will get called back. You will do a phone test that will tell if your interview will continue.

    Interview Questions
    • Being nervous I was asked to go in the lab and select a tool for production. Like I said I was nervous. Also, answering what I could do for the company to grow.   View Answer
    Negotiation Details
    Tug of war with salary. There are guidelines they stick to.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    General Manager Interview

    Anonymous Interview Candidate in Minneapolis, MN
    Anonymous Interview Candidate in Minneapolis, MN
    Application Details

    I applied online. The process took 2 weeksinterviewed at LensCrafters.

    Interview Details

    Applied through job portal
    Received call from recruiter
    Initial phone interview from recruiter
    2nd phone interview with Regional
    In person interview with Regional, great experience, very thorough
    In person 2nd interview with Central Zone VP, Regional and another manager

    Interview Questions
    • VP requested to role play a conversation with an under performing associate and what the conversation would sound like. Kept adding more to scenario, very challenging   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Eyewear Consultant-prescreen for Dr Office Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The manager had a list of common and frequently asked questions and asked the ones she thought was interesting at the time. For example, I had to think of a time there was a rude customer and how I handled the situation

    Interview Questions
    Accepted Offer
  7.  

    Eyewear Consultant Interview

    Anonymous Interview Candidate in Tulsa, OK
    Anonymous Interview Candidate in Tulsa, OK
    Application Details

    I applied in-person. The process took a dayinterviewed at LensCrafters in June 2014.

    Interview Details

    I went into the store with my cousin who was choosing a frame. I was having a casual conversation with one of the associates who asked me if I wanted to apply. I applied in the store, and a week later the manager called me for an interview. During the interview she asked me to tell her a little about myself and told me I had the job. There were no other questions.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Optician Interview

    Anonymous Interview Candidate in Nashua, NH
    Anonymous Interview Candidate in Nashua, NH
    Application Details

    I applied in-person. The process took 2+ monthsinterviewed at LensCrafters in April 2014.

    Interview Details

    I had my interview with two managers, went well, i was excited, they said I would hear from them. I was called for a second interview, it also went well. After that it was horrible, no communication, lack of organization, no one knew what anyone was doing. Very unprofessional! ,

    Interview Questions
    Reasons for Declining

    I actually countered because they came back very low on pay, and I had to keep calling to find out the answer. He kept saying how much he wanted me there and needed the help, but I finally became uninterested because of lack of management direction and coordination.

    Declined Offer
    Neutral Experience
    Average Interview
  9.  

    Licensed Retail Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interviewed by regional manager and store manager

    Interview Questions
    • How to deal with an associate's lack of maturity and professionalism.   Answer Question
    Accepted Offer
  10.  

    General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at LensCrafters in January 2014.

    Interview Details

    There seems to be a disconnect between their recruiters and hiring mangers. Individuals with a lot of experience are not called back and scheduling an interview can take weeks. The interview process is a panel interview over the phone with the Zone VP and two other regional managers.

    Interview Questions
    • Nothing out of the ordinary, want to know what your performance management looks like, and specific examples of how you got a team on board with an initiative.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate in Tuscaloosa, AL
    Anonymous Interview Candidate in Tuscaloosa, AL
    Application Details

    I applied in-person. The process took a weekinterviewed at LensCrafters in November 2013.

    Interview Details

    The interview was real lax. Just was a very friendly environment and felt i could be very open to the manger!

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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