LensCrafters Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- General Manager (10)
- Sales Associate (8)
- Lab Technician (8)
- Retail Manager (4)
- Eye Care Advisor (4)
- Optician (3)
- Eyewear Consultant (3)
- Licensed Optician (2)
- Optometrist (2)
- Retail Store Manager (2)
- Lab Manager (2)
- In Store Doctors Receptionist (1)
- Eyewear Consultant-prescreen for Dr Office (1)
- Retail Sales Associate (1)
- Retail Sales Manager (1)
- Dispensing Optician (1)
- Full Time (1)
- Eyecare Advisor (1)
- Certified Technician (1)
- Licensed Retail Manager (1)
- Manager (1)
- Eyecare Supervisor - EECA (1)
- Sales Supervisor (1)
- LAN Technician (1)
- Store Manager (1)
Very Easy Interview
Eyewear Consultant Interview (Positive Experience; Very Easy Interview)
I applied in-person and the process took a day - interviewed at LensCrafters in June 2014.
Interview Details – I went into the store with my cousin who was choosing a frame. I was having a casual conversation with one of the associates who asked me if I wanted to apply. I applied in the store, and a week later the manager called me for an interview. During the interview she asked me to tell her a little about myself and told me I had the job. There were no other questions.
Interview Question – Tell me a little about yourself. Answer Question
General Manager Interview (Positive Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at LensCrafters.
Interview Details – Applied through job portal
Received call from recruiter
Initial phone interview from recruiter
2nd phone interview with Regional
In person interview with Regional, great experience, very thorough
In person 2nd interview with Central Zone VP, Regional and another manager
Interview Question – VP requested to role play a conversation with an under performing associate and what the conversation would sound like. Kept adding more to scenario, very challenging Answer Question
General Manager Interview (Negative Experience; Average Interview)
I applied through a recruiter - interviewed at LensCrafters in January 2014.
Interview Details – There seems to be a disconnect between their recruiters and hiring mangers. Individuals with a lot of experience are not called back and scheduling an interview can take weeks. The interview process is a panel interview over the phone with the Zone VP and two other regional managers.
Interview Question – Nothing out of the ordinary, want to know what your performance management looks like, and specific examples of how you got a team on board with an initiative. Answer Question
Eyewear Consultant-prescreen for Dr Office Interview (Neutral Experience)
Interviewed at LensCrafters
Interview Details – The manager had a list of common and frequently asked questions and asked the ones she thought was interesting at the time. For example, I had to think of a time there was a rude customer and how I handled the situation
Interview Question – I honestly don't remember Answer Question
Optician Interview (Neutral Experience; Average Interview)
I applied in-person and the process took 2 months - interviewed at LensCrafters in April 2014.
Interview Details – I had my interview with two managers, went well, i was excited, they said I would hear from them. I was called for a second interview, it also went well. After that it was horrible, no communication, lack of organization, no one knew what anyone was doing. Very unprofessional! ,
Interview Question – What would your boss say about you? Answer Question
Reason for Declining – I actually countered because they came back very low on pay, and I had to keep calling to find out the answer. He kept saying how much he wanted me there and needed the help, but I finally became uninterested because of lack of management direction and coordination.
Sales Associate Interview (Positive Experience; Easy Interview)
I applied in-person and the process took 1 week - interviewed at LensCrafters in November 2013.
Interview Details – The interview was real lax. Just was a very friendly environment and felt i could be very open to the manger!
Interview Question – Can you perform a mock sale in front of us? Answer Question
Very Easy Interview
Lab Technician Interview (Neutral Experience; Very Easy Interview)
I applied in-person and the process took 1+ week - interviewed at LensCrafters in August 2013.
Interview Details – Dropped off a resume and within a week had an interview scheduled. Not sure what that says about employee retention, buuuuut... The fact the interview was so easy never led me to believe some of the employees were spawn of Satan.
Interview Question – Nothing. Management looooooooves to hear themselves talk. Answer Question
Negotiation Details – No negotiation. Was told a starting wage and that was that.
Retail Manager Interview (Positive Experience; Difficult Interview)
I applied in-person and the process took 2 months - interviewed at LensCrafters in July 2012.
Interview Details – Recruited by another RM while visiting my local store, process was a bit lengthy due to current job at the time, they were patient and willing to work with my then very busy schedule, first 2 separate GM interviews were very similar with expected questions and based around answers to free style questions around past team development and successes.
Interview Question – What skill set can you bring to the table that is different that most? View Answer
Negotiation Details – Negotiated a 8% increase over initial offer.
Very Easy Interview
Sales Supervisor Interview (Neutral Experience; Very Easy Interview)
I applied in-person and the process took a day - interviewed at LensCrafters in March 2011.
Interview Details – My interview was on the spot as soon as I walked in asking if they were hiring. With my interview the manager looked at my resume and then after a few questions she hired me. Most of the time they will take your application and set up a group interview first and then do call backs.
Interview Question – The most difficult questions I was asked concerned the presentation of the store. I was asked how I thought it should be maintained and what it should look like when customers came in. Answer Question
Negotiation Details – I did not negotiate, but I should have. If you push back most of the time they can give you a little more.
Interviews for Top Jobs at LensCrafters