LensCrafters Optician Interview Questions & Reviews

Interviewed Feb 2011 in Sacramento, CA (took 4 weeks)

I applied online and went to the store personality to give them my application. I was given an interview that day. The General manager emphasized that Lens crafters is a high pressure commission based company. He asked me questions about how I would work to meet sales goal etc.. He asked me to take a personality test at home online. I took the test that night and waited a week w/o any response. I called into the store to see if the GM had received my results. He told me he hadn’t checked but would get back to me soon. Another four days went by before he called for a second interview. I waited an hour while he interviewed two other people. He had accidentally double scheduled interviews. When I got into his office he still hadn’t checked my test results! He called in to see if I passed right in front of me! I then went through another “interview” he didn’t ask me any more questions about the position, just small talked then asked me take a drug test. I started work a few days later. This company is horrible to work for. The staff is focused on $ not customer relationship. I believe its more important to make a lasting relationship that will lead to higher sales over time than one large sale, where the customer experiences severe buyers remorse. I’ve never had any problems meeting sales goals and I can easily sell almost any product, but never would I pressure someone into a purchase they truly didn’t want to make. Lens crafters has terrible customer reviews for a reason!