Liberty Mutual Insurance
3.2 of 5 994 reviews
www.libertymutualgroup.com Boston, MA 5000+ Employees

Liberty Mutual Insurance Insurance Agent Interview Questions & Reviews

Updated Jun 24, 2014
All Interviews Received Offers

Getting the Interview 

41%
33%
25%

Interview Experience 

12%
37%
50%

Interview Difficulty 

Average Difficulty
9 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Insurance Agent Interview

Insurance Agent
Buffalo, NY

I applied through an employee referral and the process took 2 weeks - interviewed at Liberty Mutual Insurance in January 2010.

Interview Details – I started with one face to face interview. The next step was an interview with the regional manager. The initial interview with the area manager was a piece of cake. The regional manager interview was very stressful. After being hired, then studying and taking the property/casualty, and life insurance licensing exams.

Interview Question – I was asked many difficult questions that were taken right out of an interview book of standard difficult questions.   Answer Question

Negotiation Details – I didn't have a chance to negotiate because they had a structured earnings plan.

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Accepted Offer

Neutral Experience

Insurance Agent Interview

Insurance Agent

I applied through college or university and the process took 2 weeks - interviewed at Liberty Mutual Insurance.

Interview Details – long process. Liberty Mutual has 2-3 interviews before they decide to choose someone. There is an online exam, cold calling, then a final interview with branch manager and area manager.

Interview Question – Cold calling   View Answer

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No Offer

Negative Experience

Difficult Interview

Insurance Agent Interview

Insurance Agent

I applied through an employee referral and the process took 3 weeks - interviewed at Liberty Mutual Insurance in January 2014.

Interview Details – After a 90 minute online assessment, 1 phone interview 3 in person interviews, 1 job shadow and 1 call shadow that I performed very well on the Area Manager and Manager both wanted me to start as soon as possible. My background and experience were exactly what they needed and I also had the benefit of having recommendations from a current employee. This all seemed great until the background check. Long story short I was denied due a very common credit issue that occurred post relationship. Most companies will say that they don't make hiring decisions based solely on credit but Liberty Mutual does and they should make that very clear upfront due to the length of their process. Everything else checked out fine and my job history and experience are great. Consistent high performer and plenty of documentation to validate. Even the recruiter had to admit this policy is counter productive. I think they need to inform applicants at the beginning of the process as to not waste their time. In my opinion, credit checks are a form of discrimination and need to be done away with. On the surface they may make sense, but if you stop and think about it they are flawed. It's selling insurance and doesn't require a security clearance.

Interview Question – There were no extremely difficult questions just a lot of behavioral questions.   Answer Question

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No Offer

Negative Experience

Average Interview

Insurance Agent Interview

Insurance Agent
Clifton Park, NY

I applied online and the process took 1 week - interviewed at Liberty Mutual Insurance in January 2014.

Interview Details – A recruiter emailed me and established an over the phone interview. After the over the phone interview I was asked to attend an in person interview.

Interview Question – "I've had people who have worked in cell phones work for me before, they didn't work out so well". "No offense, but your generation seems to think that everyone is entitled to a job without doing any work beforehand."   Answer Question

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No Offer

Negative Experience

Easy Interview

Insurance Agent Interview

Insurance Agent
Brentwood, TN

I applied online - interviewed at Liberty Mutual Insurance in March 2013.

Interview Details – Had a great phone interview and first interview went very well. Was called back same day for second interview. Before the second interview happened , I was called from the Brentwood TN office and was told the meeting had to be cancelled and rescheduled.

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No Offer

Negative Experience

Easy Interview

Insurance Agent Interview

Insurance Agent
Uniondale, NY

I applied online and the process took 2 weeks - interviewed at Liberty Mutual Insurance.

Interview Details – 5 Lessons
Lesson 1 Application
Lesson 2 Math and Skills Test
Lesson 3 Short 5-10 min phone convo
Lesson 4 Longer more in depth convo about salary what you will doing meeting and whether you will move on
Lesson 5 1-1 convo about the company who usual BS

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No Offer

Neutral Experience

Difficult Interview

Insurance Agent Interview

Insurance Agent
Boston, MA

I applied through an employee referral and the process took 4 days - interviewed at Liberty Mutual Insurance in May 2011.

Interview Details – I was referred by a current employee for a Agent position at Liberty Mutual. I've heard mixed reviews of working there, but I needed a change and they seem like a good company to work for starting up in business. I applied VIA referral link, was then contacted by a recruiter and spoke with her for a few minutes. It was basically her telling me I had to go online and take their assessment test. I took that, which took a good hour and a half. The test was some math, some business questions, and a lot of personality questions making sure that you consistant and honest throughout.

A couple of days after completing the test I was again called by the same recruiter and was scheduled for a phone interview with a HR Rep. The phone interview was about 45 minutes. I was asked all the standard interview questions, and even more sales questions (name a sale that you're proud of, tell me about relationships that you've made and why they're important, how do you plan to create your own business with the company, etc.) then a 10 minute breakdown on the position itself. I was told by the HR rep that he thought I'd be a great fit and to expect a call in the next day or two to schedule a face to face interview with the hiring manager. Never heard from them again, so I'm guessing they filled the position.

Interview Question – Tell me about a sales relationship you have, how it started, how you've maintained it, and why you're proud of it...   Answer Question

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No Offer

Neutral Experience

Difficult Interview

Insurance Agent Interview

Insurance Agent
The Woodlands, TX

I applied online and the process took 4 weeks - interviewed at Liberty Mutual Insurance in March 2011.

Interview Details – The interview process is extremely long because they are looking for agents who will stay with the company from hire to retire. So be sure you have the time and patiences if you want to be a Liberty Mutual Insurance Agent.

The interview process in order: personality screening, phone interview with a headhunter,1:1 with the Office Manager, 1:1 with the Regional Manager, then you come up with a business plan, Panel Review, Offer.

Unfortunately I did not get an offer, although, I would say it is probably one of the best career opportunities for an insurance agent. Good base, benefits, capped commission, 401k,, and PENSION!

Negative: Liberty Mutual pushes agents to sell their products to their family and friends.

Interview Question – Describe to me a time when you and a group were working on a project and you took leadership of your group. And what were the end results?   Answer Question

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No Offer

Neutral Experience

Average Interview

Insurance Agent Interview

Insurance Agent
New York, NY

The process took 1+ week - interviewed at Liberty Mutual Insurance in June 2010.

Interview Details – Long intelligence test online, then phone interview. Asked typical interview questions, called in for a one on one interview. Again questions were not too hard, standard behavioral questions.

Interview Question – Where do you see yourself in 5 years?   Answer Question

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Liberty Mutual Insurance – Why Work for Us?

At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and… Full Overview

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