Getting an Interview
Getting an Interview
Interviews for Top Jobs at Liberty Mutual Insurance
- Sales Representative (78)
- Customer Service Representative (62)
- Claims Adjuster (31)
- Claims Specialist (27)
- Intern (19)
- IT Analyst (18)
- Insurance Sales Representative (17)
- Claims Representative (17)
- Product Management (16)
- Insurance Agent (12)
- Insurance Assistant (12)
- Customer Claims Representative (11)
- Analyst Development Program (10)
- Product Analyst (10)
- Business Systems Analyst (9)
- Inside Auto Claims Representative (8)
- Sales (8)
- Actuarial Assistant (8)
- Senior Business Analyst (8)
- Actuarial Intern (7)
- Actuarial Analyst (7)
- IT (7)
- Underwriter (7)
- Analyst (7)
- Senior Customer Claims Representative (7)
- Project Manager (7)
- Claims Training Program (7)
- Associate Claims Case Manager (7)
- Claims Intern (7)
- Bodily Injury Claims Specialist (6)
- Accepted OfferNegative ExperienceAverage Interview
I applied online. The process took 4 days. I interviewed at Liberty Mutual Insurance (Phoenix, AZ) in September 2015.
First they sit you to watch a video, then they bring you and with two hiring managers that asked you a few behavioral questions if you pass that portion they bring in another manager and she/he does your final interview. if you don't pass they tell you that a manager is out or in a meeting and will call you but that means that you didn't pass.
- tell me a time you're under stress and still managed to fix the problem Answer Question
I was offered the job
- Accepted OfferPositive Experience
I applied online. The process took 2+ weeks. I interviewed at Liberty Mutual Insurance (Carmel, IN) in September 2015.
Online Application. Online personality test, typing test, and role play assessment. If you pass those, a half hour phone screening is set with a recruiter. Info on the position & training is shared and two or three questions are asked. All behavioral based. "Tell me about a time when......" They like you to answer using the STAR format. Situation, Action, Result. If you pass you are invited for a one-on-one interview. This is about 2 to 2 1/2 hours and you will see a brief presentation in the company, job shadow, and then have two, 30 minute interviews by different people. Good process!
- Tell me about a time you made a mistake in your position. What was it and how did you correct it? What was the result? Answer Question
No negotiation. They tell you salary & benefits from the very beginning of the process.
- No OfferPositive ExperienceAverage Interview
I applied through an employee referral. The process took 2+ months. I interviewed at Liberty Mutual Insurance (Houston, TX).
I interviewed with three different people within different levels of the company. First a recruiter, then the department head of recruitment, and, lastly, the CEO of the Houston office. I was one of the final four in the final interviewing process and they decided to go with a more experienced candidate.
- Strengths and weaknesses. General resume background. Describe a time when you had to resolve a conflict. Answer Question
Helpful (3)No OfferPositive ExperienceAverage Interview
I applied online. I interviewed at Liberty Mutual Insurance (Phoenix, AZ).
Application process was typical. After applying I was sent an assessment to be completed on-line. The next day I was emailed for a phone interview, at the end of the phone interview I was asked to go to an in person interview. The in person interview started off with myself, 2 other job seekers, and a team lead, who showed a video about the company. We introduced ourselves and our spoke of our education, background, future plans and why Liberty Mutual. After that the three of us were separated and each person was put in a small office to wait for two individuals to interview us. If you passed this portion of the interview they would bring in the main supervisor. However, through this whole process everyone just stated that the supervisor was very busy and probably would not be able to speak to us. They tell you this because if you do not speak to the supervisor it means you will not get a job offer and they are avoiding a conflict. I did speak with the supervisor, I am not sure how it went. I have not received a job offer and it has been several days since the interview. Even if I do not get offered a position, it was a good experience and practice. Will update when I know more.
- Interview questions are behavioral based, make sure you understand the STAR method towards interviewing. Prepare yourself before your interview. Answer Question
- No OfferNegative ExperienceEasy Interview
I applied through college or university. The process took 1+ week. I interviewed at Liberty Mutual Insurance (Suwanee, GA).
Open House event; BI managers didn't seem interested in the interview. Inside Claims Managers were nice and seemed interested. Did not do any personality test or assessment; felt like the process was a waste of time.
Helpful (3)No OfferNegative ExperienceEasy Interview
I applied through a recruiter. The process took 1+ week. I interviewed at Liberty Mutual Insurance (Lake Mary, FL).
The interview process was simple I got an email from a recruiter asking me to do an application and take a test. Then we set up a phone interview that lasted about 15mins she asked me 3 behavioral based questions. I got a call from one of the hiring managers about a week later to schedule an in person interview. From the start of that interview when I sat down I knew I didn't want to work for the company or at least the people who interviewed me. After sitting down one of my interviewers began to slouch on the table as if to fall asleep, as if being at the interview annoyed her. There was no way she could've been tired I was the first interview of that day in the middle of the day. Although I was shocked by her unprofessionalism I did my best to focus my positive energy on the other gentleman who was also interviewing me more than the negative energy she was giving away. They both asked more behavioral based questions once again. Honestly the whole interview could've been done over the phone, they didn't talk about the company at all or the position until I asked. Overall it was horrible and I left praying they wouldn't call me back.
- Can you give an example of a time when you had to make an important decision for the company. Answer Question
Helpful (1)Accepted OfferPositive ExperienceAverage Interview
I applied through college or university. The process took 5+ weeks. I interviewed at Liberty Mutual Insurance.
Fairly straight-forward first round phone interview with a very friendly interviewer. Second rond on-site interview after about a month. The second round interview is all day long with 4 different manager. A buddy is assigned to accompany you throughout the process.
- Describe a time when you have to resolve a conflict Answer Question
Helpful (6)Accepted OfferNeutral ExperienceAverage Interview
The process took 1 day. I interviewed at Liberty Mutual Insurance (Voorhees, NJ).
Mass hiring at one time, where they did multiple interviews in one day. You did the personality quiz online or in the office. You meet with two managers, where they ask you questions.
- Questions vary on candidates Answer Question
- Accepted OfferPositive ExperienceEasy Interview
I applied through college or university. The process took 2 weeks. I interviewed at Liberty Mutual Insurance (Portsmouth, NH) in August 2015.
Had 3 Interviews. One with HR, and 2 with the IT Management. 1 was over phone, 1 was over video, and the last one was in person. The process was very easy, and all of the people I interviewed were very nice.
- Typical behavior questions, describe a time you were innovative, describe a time when you had to be a leader, greatest strength... Asked very few technical questions besides are you familiar with various software/coding languages. I was not familiar, and they said it was alright as there is plenty of training on the job. Answer Question
- No OfferNeutral ExperienceEasy Interview
I applied online. The process took 1 day. I interviewed at Liberty Mutual Insurance (Portsmouth, NH) in August 2015.
I did a phone screen for a position that I felt I was very well qualified for. The interview went great, but all I got back was a generic email that they found more qualified candidates. That's fine, but it would have been nice to get some feedback.
- Tell me why you are qualified for this role. 1 Answer
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Pros: “Liberty Mutual offers a great training program. The salary is fair, and they also offer year end bonuses to qualifying employees. The benefits are fair.”“Liberty Mutual offers a great training program. The salary is fair, and they also offer year end bonuses to qualifying employees. The benefits are fair.” – Full Review