Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com
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Liberty Mutual Insurance Interview Questions

Updated Sep 15, 2014
Updated Sep 15, 2014
632 Interview Reviews

Interview Experience

Interview Experience

59%
24%
16%

Getting an Interview

Getting an Interview

62%
21%
6%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1. 2 people found this helpful  

    Customer Claims Representative Interview

    Anonymous Interview Candidate  in  Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied online. The process took a day - interviewed at Liberty Mutual Insurance in June 2014.

    Interview Details

    I applied online and received a call back a week later from a recruiter saying she needed a few minutes of my time. The recruiter starts to tell me about the job than proceeds to tell me she had 3 questions to ask me. At the end of the interview she stated she would give my information to the hiring managers and I would hear something in a couple days. Two days later on a Friday I received a rejection email. The whole interview process took 30 minutes.

    Interview Questions
    • When was a time you dealt with a difficult customer and how did you solve the issue?
      Tell me why you're leaving your current job?
      Why do you want to work for liberty mutual?
        Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The whole process was what is expected. HR screen then more interview. A majority of the interviews were conducted via telephone and then there was an in person.

    Interview Questions
    No Offer
  3.  

    Sales Representative Interview

    Anonymous Interview Candidate  in  Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Liberty Mutual Insurance in April 2012.

    Interview Details

    Normal interview. Requested a formal presentation to be delivered at second interview in front of a small group. The whole process is a crock, if you don not hit a very big quota you will be let go.

    Interview Questions
    Negotiation Details
    No advice , the company is always hiring and firing like a hamster wheel for agents
    Accepted Offer
    Negative Experience
    Average Interview
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  5.  

    Financial Analyst Interview

    Anonymous Interview Candidate  in  Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through college or university. The process took 1 week - interviewed at Liberty Mutual Insurance.

    Interview Details

    Submitted resume through college career website, contacted by HR in Boston via email for phone interview (behavior questions), then scheduled an onsite interview in downtown office (behavior questions again), didn't hear back later on

    Interview Questions
    • Tell me about a situation that you need to go outside of your group / communicate with people who are not in your group   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  6. 3 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Somerset, NJ
    Anonymous Interview Candidate in Somerset, NJ
    Application Details

    I applied through an employee referral - interviewed at Liberty Mutual Insurance.

    Interview Details

    First, i had a phone interview with a recruiter who asked me about my background and some behavioral questions. I did pretty good since I had prior claim experience. They scheduled me for an on-site interview a week later. The interview consisted on a 20 minutes job shadow which was very interesting. A written assignment for 2 scenarios. Met with 2 managers and had a online assessment. The whole thing was about 4 hours.

    Interview Questions
    • Questions were not difficult at all. They were very friendly. The online first part of the assessment was a little challenging for me.   Answer Question
    No Offer
    Positive Experience
  7.  

    Actuarial Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Liberty Mutual Insurance.

    Interview Details

    Very straight forward interview process. One phone interview with HR, one phone interview with an actuary, on-site interview consisting of several rounds of one or two actuaries.

    Mostly behavioral questions and nothing terribly crazy thrown out.

    Interview Questions
    Negotiation Details
    I didn't negotiate because the offer was much better than expected and my competing offers didn't come close.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Human Resources Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    very slow to respond, several rounds of interviews, difficult to get updates, not transparent regarding role, long lag time, could not make a timely decision, overall interviewers were polite and professional

    No Offer
  9.  

    Attorney Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 days - interviewed at Liberty Mutual Insurance.

    Interview Details

    This was an initial screening interview before going on to the next round. I was asked questions such as why I was looking to leave my current position, why I wanted to go to Libery, etcetera.

    Interview Questions
    • What is your current salary? You have to answer concretely to get to the next round of interviews.   View Answer
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Underwriter Assistant Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 3 weeks - interviewed at Liberty Mutual Insurance.

    Interview Details

    I got an email from a recruiter to schedule a phone interview. First interview was just behavior type question, "tell me about a time when...." After that I was scheduled another phone interview with a hiring manager at their corporate office in Boston. More behavioral questions. Finally I interviewed with 3 different people in the Chicago office. These interviews were much more casual and conversational. They asked me a little about myself and told me a lot about the position and the office environment.

    Interview Questions
    • Just make sure you have a ton of possible scenarios to use for the "tell me about a time" questions   Answer Question
    No Offer
  11.  

    Associate II Interview

    Anonymous Interview Candidate  in  Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied through college or university. The process took 2 weeks - interviewed at Liberty Mutual Insurance in October 2011.

    Interview Details

    First is an HR phone call which is pretty standard. They go through your resume and some background on the job. They call you back to set up an in-person interview, which is all day including a long lunch. There's 2 behavioral interviews and one case study, all weighted equally

    Interview Questions
    • The case study can be tough; it's theoretical, so you need to think through the questions. Helps to do it outloud or show your work.   Answer Question
    Negotiation Details
    No negotiation. I was told the salary during the HR interview.
    Accepted Offer
    Positive Experience
    Average Interview

See What Liberty Mutual Insurance Employees Are Saying

 Former Senior Field Investigator in Pitts, PA

Pros: “Work load was manageable and was given freedom to work independently. Benefits and time off policies were good. Poor communications between upper management and field workers.” Full Review

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