Liberty Mutual Insurance
3.2 of 5 901 reviews
www.libertymutualgroup.com Boston, MA 5000+ Employees

Liberty Mutual Insurance Interview Questions & Reviews

Updated Apr 22, 2014
All Interviews Received Offers

Getting the Interview 

62%
23%
5%

Interview Experience 

59%
24%
15%

Interview Difficulty 

539 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Claims Training Interview

Anonymous Employee

I applied through college or university and interviewed at Liberty Mutual Insurance.

Interview Details – Applied through website but heard about it through my university. Phone interview then in person
All behavioral questions relative to job

Interview Question – How would you deal with delivering bad news? Give an example   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Sales Representative Interview

Sales Representative
Richmond, VA

I applied in-person and the process took 3 weeks - interviewed at Liberty Mutual Insurance in June 2010.

Interview Details – Initially attended local job fair. Then applied through the website. Interview was fairly easy as they were looking to grow their sales team quickly. They are very willing to give those with no sales experience a chance. Although they say it's a 9-5 job, there are many hours spent cold calling during the evening and on holidays. Just be prepared!

Interview Question – Why does insurance sales interest you?   Answer Question

Negotiation Details – There was a base pay of 40,000. However, about a year in, they changed the plan to be a $20,000 base, which is hard if you're having an off month. They could have changed this since then! I believe the economy had a lot to do with it.

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Accepted Offer

Negative Experience

Difficult Interview

Training Specialist Interview

Anonymous Employee
Boston, MA

I interviewed at Liberty Mutual Insurance in January 2010.

Interview Details – You are asked mostly situational questions so come prepared. "Tell me about a time you handled a work conflict." "Tell me about a time you went above and beyond." etc

Interview Question – I do not recall.   Answer Question

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2 people found this helpful

Accepted Offer

Neutral Experience

Difficult Interview

Project Manager, Process Improvement Manager Interview

Anonymous Employee
Seattle, WA

I applied online and the process took 4 months - interviewed at Liberty Mutual Insurance in July 2010.

Interview Details – Liberty Mutual has a lengthy interview process with multiple rounds of phone and face to face interviews. They use behavioral interview questions primarily. In responses, its important to be concise. I'd recommend using the STAR format as you prepare your examples and if possible frame your responses in short lists of 3 items.

Interview Question – The question banks have the usual range of questions about teamwork, conflict, difficult people, perseverance. The specifics of the technical questions vary by department.   Answer Question

Negotiation Details – It is expected that you will negotiate your initial offer. Suggest you make a list of the things that are important to you in case they are able to flex somethings but not others. Annual merit increases are low, so its not wise to take an offer that is below your needs in the hopes of quick promotion.

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Accepted Offer

Positive Experience

Easy Interview

Underwriter Interview

Underwriter
Fairfield, OH

I applied through a staffing agency and the process took 3 days - interviewed at Liberty Mutual Insurance in January 2013.

Interview Details – One interview with the trainers at job location. Interview went well, as I expressed excitement and desire to obtain the position. The interviewers were friendly and easy to present myself as an excellent candidate.

Interview Question – Unsure- the questions asked were pretty standard and could be answered clearly and concisely.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Sales Representative Interview

Sales Representative

I applied through college or university and the process took 3 months - interviewed at Liberty Mutual Insurance in March 2012.

Interview Details – Met with recruiter during on-campus interview - was then offered position in local sales office. Worked as Sales Intern then offered Sales Rep position at end of summer.

Interview Question – Tell me a time you faced a struggle?
What is your biggest weakness?
Why sales?
  Answer Question

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Accepted Offer

Positive Experience

Average Interview

CDP - Summer Associate Interview

Anonymous Employee
Boston, MA

I applied through college or university and the process took 2+ weeks - interviewed at Liberty Mutual Insurance in February 2014.

Interview Details – 1st round - recruiter screening, she asked at the end where I would like to be placed if hired, which was the differentiator between those that got moved to the second round and those that did not - on campus
2nd round - case and behavioral, i asked at the end of each interview what Liberty Mutual was looking for and they reinforced me by listing things from my resume and by reiterating what I had said on the case
offer - on Monday post Friday interviews

Interview Question – There were 6 questions only, all straight forward - tell me a time when you used quantitative data to convince people of a decision?   View Answer

Negotiation Details – No negotiations - they want everyone to be on equal playing ground so $4K per 2 weeks is the offer

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Accepted Offer

Positive Experience

Average Interview

Senior Project Manager Interview

Anonymous Employee
Portsmouth, NH

I applied online and the process took 4 months - interviewed at Liberty Mutual Insurance.

Interview Details – It was 9 years ago, but they were very concerned about my technical experience and why I wanted to make a move.

Interview Question – What were my weaknesses -- That is always a tough one.   Answer Question

Negotiation Details – cut and dried. Either take their offer or reject it. they won't dicker with you

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No Offer

Neutral Experience

Product Analyst Internship Interview

Anonymous Interview Candidate

Interviewed at Liberty Mutual Insurance

Interview Details – The phone interviewer asked many detailed behavioral and technical questions. She did not ask anything about their company.

Interview Question – Describe step-by-step some technical analysis that you performed.   Answer Question

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Accepted Offer

Neutral Experience

Associate Claims Case Manager Interview

Anonymous Employee

Interviewed at Liberty Mutual Insurance

Interview Details – Phone interview first, the in person interview with two managers, informal but professional

Interview Question – How able are you to deliver bad news   Answer Question

Negotiation Details – Phone call to discuss position and offered salary. I accepted

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2 people found this helpful

 Current Anonymous Employee in Boston, MA

Pros: “work-life balance is not bad (but varies by department), tuition reimbursement, decent health insurance, training and personal development opportunities are very good.” Full Review


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