Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Interview Questions

Updated Nov 21, 2014
Updated Nov 21, 2014
688 Interview Reviews

Interview Experience

Interview Experience

59%
23%
16%

Getting an Interview

Getting an Interview

61%
23%
6%

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Leave Specialist Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied online. The process took a weekinterviewed at Liberty Mutual Insurance in August 2014.

    Interview Details

    Did application online about 4 days later contacted about a face to face interview. Interviewed by to hiring managers, very laid back individuals warm welcoming. Asked a series of questions for about 30 mins and then job shadowing for another 30 mins.

    Interview Questions
    • Give details about a time you had to work in a group and meet a deadline.   Answer Question
    Negotiation Details
    Did not try to negotiate, offered more than what position implied salary base pay would be during application.
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Liberty Mutual Insurance.

    Interview Details

    After initial interest from an HR rep, I did a phone interview with an actuary. The questions were straight out of the textbook of behavioral type questions. The guy was literally reading from a piece of paper, and sounded like he was going through the motions from the beginning of the interview. After a couple weeks I emailed back for a status update, and could not get a response. Hopefully nothing bad happened to them to prevent them from answering my email.

    Interview Questions
    • Tell me about a time you had to answer a question for a customer by using information from multiple resources, how you communicated, etc.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  3.  

    Law Clerk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ weeksinterviewed at Liberty Mutual Insurance.

    Interview Details

    A one on one interview with the office manager and than I was offered the position through an email. I had to do a background and drug test that took four weeks to complete.

    Interview Questions
    • None, they are basic questions about your legal research experience and abilities   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 3 people found this helpful  

    IT Interview

    Anonymous Interview Candidate in Indianapolis, IN
    Anonymous Interview Candidate in Indianapolis, IN
    Application Details

    I applied online. The process took 3 weeksinterviewed at Liberty Mutual Insurance.

    Interview Details

    Process went quickly: 3 weeks from the time I applied throught the interviews (3 total = 1 HR Screen, 1 phone and 1 in person with mgr). I had an offer 4 hours after my final interview. Onboarding process was handled online since HR is in Boston, very efficient. Orientation was odd because it was only a 30-minute pre-recorded conference call that re-read everything in the employee handbook I'd already recieved. There was no official 'welcome to Liberty' training or specific department/job related training - just jump in & go.

    Interview Questions
    • No technical questions were asked: in retrospect I wish they would have been because it would have given me better insight into what I was getting into. Published job description doesn't match the expectations they have of you once you are on the job. Questions were more about my personal work style, the types of teams/environments I've worked with, what my long-range career plans are, etc.   Answer Question
    Negotiation Details
    Their offer knocked my socks off so there was no negotiation necessary.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Claims Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 5 daysinterviewed at Liberty Mutual Insurance.

    Interview Details

    Job posting was listed on school career center website. It was requested that we submit a resume and open interviews would be held on campus within the next week. I went into the interview, which was very brief. It was only with one person and she asked the most basic and general questions. Most of the interview consisted of the interviewer explaining the company and the job they were hiring for. I received a call within a day offering me the job.

    Interview Questions
    • Explain a time when you had to deal with an angry customer and how you handled it.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Senior Financial Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ monthsinterviewed at Liberty Mutual Insurance.

    Interview Details

    Initial phone interview by HR assessed skills & experience. 5 in person interviews over next 4 months was grueling. Not much communication between interviews had me thinking I didn't advance after all but HR interview. There were lots of redundancies in interview process but each interviewer added value to the process. In person interviews included (1) hiring manager & (3) next level managers in one on one interviews as well as (1) panel interview with potential colleagues who work as part of a team with the position.

    Interview Questions
    • Pretty standard analytical and behavioral questions. More conversational than q & a after initial question or two.   Answer Question
    Negotiation Details
    Receive relatively low offer letter. Had a couple of phone calls with HR and received acceptable offer. Advice, don't be afraid to ask if the offer is negotiable. Higher salary, signing bonus or both possible.
    Accepted Offer
  8.  

    Senior Project Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview, in person interview, prepared and delivered a presentation. Went to multiple locations for in person interviews and met with a panel. This included Boston and Portsmouth, NH. Ended up being too much of a straight PM job and not a good fit culturally for me.

    Interview Questions
    No Offer
  9. 3 people found this helpful  

    Claims Specialist Interview

    Anonymous Interview Candidate in Danvers, MA
    Anonymous Interview Candidate in Danvers, MA
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at Liberty Mutual Insurance in July 2014.

    Interview Details

    Started with phone interview and then within a few days was contacted by the hiring manager for a face to face interview. Met with hiring manager and another manager. They asked me mainly situational questions which I thought I answered honestly and did pretty well. Then I met with two group team leaders who asked me similar questions. I again thought I answered them pretty well.

    Interview Questions
    • Describe a time when you tried to improve a process or procedure and it was not implemented by your organization?   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  10.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The whole process was what is expected. HR screen then more interview. A majority of the interviews were conducted via telephone and then there was an in person.

    Interview Questions
    No Offer
  11. 2 people found this helpful  

    Inside Auto Claims Representative Interview

    Anonymous Interview Candidate in Duluth, GA
    Anonymous Interview Candidate in Duluth, GA
    Application Details

    I applied online – interviewed at Liberty Mutual Insurance in July 2014.

    Interview Details

    Contacted by HR within a week to complete phone interview. A few behavioral questions were asked and the reason why I applied for the position. What did I know about the company. Was offered a face to face interview. Went on site and met with two managers. Again a few behavior questions were asked, went over work experience. The managers seemed to be interested in my candidacy. Completed an assessment on site. I initially completed the interview in July. After several attempts via phone and email, to this day, no response from HR advising the status of the position or my candidacy.

    Interview Questions
    • Time where you have dealt with a very difficult person and how did you handle the situation?   Answer Question
    No Offer
    Negative Experience
    Average Interview

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