Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Sales Representative Interview Questions

Updated Sep 28, 2014
Updated Sep 28, 2014
64 Interview Reviews

Interview Experience

Interview Experience

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27%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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1 person found this helpful  

Sales Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through college or university – interviewed at Liberty Mutual Insurance.

Interview Details

Three interviews, one over the phone, two in-person. It's all behavioral-based interviewing: "tell me about a time when..." They want to get to know you and how you work as a n individual. I've worked in the role for just shy of a year now and there is a high turnover - they need to know you are a self-starter with a strong will to succeed in this business.

Interview Questions
  • "Tell me about a time when you explained something very complicated to someone."   Answer Question
Negotiation Details
They set expectations at the beginning, there is no negotiating.
Accepted Offer
Average Interview

Other Interview Reviews for Liberty Mutual Insurance

  1.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Liberty Mutual Insurance.

    Interview Details

    The HR rep was very straightforward and polite. He sounded very attentive and interested in what I had to say. The conversation went well and I was asked to come visit the main office immediately.

    Interview Questions
    Declined Offer
    Neutral Experience
    Average Interview
  2.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Only had first initial phone interview. I have previous insurance sales experience, so most of the questions were regarding my experiences and there was not really any difficult questions. Most of the time, the interviewer explained the company and position to me, basically attempting to sell me on the role. I then took an assessment, where the math questions were surprisingly difficult. I talked to the recruiter again who explained next steps. I have followed up via email but haven't heard a response back yet.

    Interview Questions
    No Offer
  3. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4 daysinterviewed at Liberty Mutual Insurance.

    Interview Details

    The recruiter on the phone seemed surprised when I mentioned being involved in the lgbtq community, and quickly suggested that a Church is good place to network for selling insurance. I guess I wasn't surprised they didn't call back to let me know whether I would get a physical interview.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    This was a great easy interview. They wer extremely nice and informative on the job. They were thorough on what they were looking for. Applie online. they wanted to make sure you were a right candiate for the job and make sure that you were going to be good to hire.

    Interview Questions
    Accepted Offer
  6.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 daysinterviewed at Liberty Mutual Insurance in August 2014.

    Interview Details

    Initial phone call to set up phone interview, follow up phone interview with recruiter, phone interview was about 45 min long. A lot of questions about your current job, then basic questions about your work skills/ethic

    Interview Questions
    • Describe a situation in which you disagreed with a co worker, how did you resolve the issue?   Answer Question
    Reasons for Declining

    They offered 40k base salary for the first TWO months (I dont explain why the explain it as a year salary) then they lower you DRASTICALLY to 20k base salary with commissions. Commissions are completely up to you, you have to build your own "book of business". He explained that the middle 3rd of sales reps on average make about 50k-60k after commissions (I dont believe that). They wanted to quickly get me in the next day for an in person interview, but I respectfully declined.

    Declined Offer
    Negative Experience
    Average Interview
  7. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate in Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Liberty Mutual Insurance in July 2014.

    Interview Details

    Began by filling out an online personality and aptitude test. I thought I did horrible with the math portion to be honest, but then ended up getting a phone interview. Phone interview was pretty straight forward and revolved around answering questions based on how I have reacted in certain situations. Went in to a face to face interview where I sat with an agent for about 30 minutes having a q&a about the position, then went over resume with branch manager. After that I came back for an interview where I had to present a marketing plan I created and make 15 outbound calls with no script to capture lead expiration dates. I captured 3 of the 4 I talked to. I then met with another branch manager and the regional sales manager for a final interview. I then did a background check and was informed that I passed but barely in regards to the tickets I have received in the past, and must not get another ticket or at fault accident to maintain a driving role with the company.

    Interview Questions
    Negotiation Details
    There was no negotiation phase, but everything offered was above expectations. Benefits start on day one and I was offered the higher end of the salary range.
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Sales Representative Interview

    Anonymous Interview Candidate in Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied online. The process took a dayinterviewed at Liberty Mutual Insurance in July 2014.

    Interview Details

    Only had a phone interview. They asked about my sales experience and I had just gotten out of college so that experience was limited. Times I've talked to customers etc/ helped them with problems. I thought they would be more aware of my minimal experience in sales from my resume and the fact that I'd completed school in three years so I had minimal time to get experience.

    Interview Questions
    • Tell me about a sales experience you've had and when you had to persuade a customer?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9.  

    Sales Representative Interview

    Anonymous Interview Candidate in Salem, NH
    Anonymous Interview Candidate in Salem, NH
    Application Details

    I applied online. The process took a dayinterviewed at Liberty Mutual Insurance.

    Interview Details

    I have only just completed the online application process. I hope to hear something soon, Liberty Mutual definitely is comprehensive from the get go! I like that and hope to be a part of them in the future!

    Interview Questions
    • Mainly word/math problems that I just didn't expect, but fully understand the reasoning behind them.   Answer Question
    No Offer
    Positive Experience
  10. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at Liberty Mutual Insurance.

    Interview Details

    There was a phone interview with someone in NC or GA. Then there was a face to face and then there was another interview beyond that.

    Interview Questions
    • There wasn't one really pretty seamless interview process.   Answer Question
    Accepted Offer

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