Liberty Mutual Insurance Sales Representative Interview Questions

Updated Mar 11, 2015
Updated Mar 11, 2015
69 Interview Reviews

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Sales Representative Interview

Anonymous Employee
Anonymous Employee
Application Details

I applied online. The process took 3 weeksinterviewed at Liberty Mutual Insurance.

Interview Details

The first interview was conducted by someone at their corporate office in the Massachusetts area. The process was basic and simple, asking background questions. The second interview was a face to face with a branch manager, the process was fairly lengthy. First I spoke to one manager for quite sometime, then was handed off to another to discuss a marketing plan I had created during a 15 minute intermission. Overall, the interview took approximately 2 hours.

Interview Questions
Declined Offer
Positive Experience
Average Interview

Other Interview Reviews for Liberty Mutual Insurance

  1.  

    Sales Representative Interview

    Anonymous Employee in Lake Mary, FL
    Anonymous Employee in Lake Mary, FL
    Application Details

    I applied online – interviewed at Liberty Mutual Insurance in March 2015.

    Interview Details

    I applied online. Completed a 77 minute assessment. A few days later, I received an email invite to an "Interview Day" event (along with dozens of others). We were asked to sign in and provide a copy of our resume. We were told to wait for our names to be called. I was eventually greeted by my interviewer (which was actually a supervisor). He was nice. We then entered an auditorium filled with tables and chairs. There were at least a dozen other interviews going on at the exact same time in the same room within earshot of one another. It was very awkward and distracting. I quickly realized my interviewer never even had a chance to read/review my resume.

    After countless "Tell me about a time..." questions, the interviewer went on to explain the position, pay and schedule. All of them sounded mediocre and scripted. I think the worst part was the schedule, they were looking for people to work nights and weekends from 1 pm-10 pm. I wish they would have mentioned that prior to driving all the way out there.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  2. 3 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at Liberty Mutual Insurance.

    Interview Details

    Pretty lengthy and involved hiring process. Upon application, you will have to do an online personality test and skills test. If you pass those, a recruiter will call and speak with you about the available positions and give you their view of what the job duties are. You will then be set up with an interview with the branch manager. Depending on your background, you may be required to do a marketing plan and present it at the second interview. He will determine if you move on to the final interview with the area manager. If the area manager gives the okay, you will most likely get a job offer call from the branch manager.

    Interview Questions
    • Fairly predictable questions, nothing out of the ordinary.   Answer Question
    Negotiation Details
    No real negotiation, salaries are set per state guidelines.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Liberty Mutual Insurance.

    Interview Details

    Online Assessment, Phone interview by recruiter, in person interview with branch manager twice , in person interview with branch manager and area manager. Background check. Takes anywhere from 2-3 months for the interview and hiring process.

    Interview Questions
    Negotiation Details
    No negotiations since it is a salary+commission position
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5. 4 people found this helpful  

    Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Liberty Mutual Insurance in November 2014.

    Interview Details

    The normal procedure is: online screening by recruiter including personality assessment, initial interview, follow-up interview. I met a recruiter at a job fair and received a 1st. interview about two weeks later by the hiring manager before my online assessment was completed.

    The interview questions were not difficult, mostly scenario questions like "Tell me how you would go about finding new sales prospects" or "Explain how you handled a situation where there was a communication break-down with a customer".

    The job entails spending about 60% of the time prospecting, which entails cold calling and making online presentations to existing Affinity Group customers. In the first year of sales, the goal is to obtain as many referral sources as possible (ie, loan officers, realtors, etc...). The prospecting goal is to hit 15 quotes per week and writing 200-300 new policies per year. Evening work (2-3 nights per week) is required to follow-up with leads made during the day.

    Liberty Mutual starts new reps. out in training first with a base salary and as commissions are made the base salary is reduced until compensation is 100% commission. First year goal is 60-70k and it was suggested even someone making 50k could be fired their first year. Renewal policies are paid a residual.

    Even though I did not receive further consideration, Liberty Mutual staff were very professional and interested in finding the right person for the position.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  6. 2 people found this helpful  

    Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Applied online with a referral. Got an email to schedule a phone interview. Was told it would be 45-mins to and hour but only lasted about 15 minutes. It felt the recruiter was trying to sell me on the job more than I was trying to sell her on me. Very basic questions about my background, no curve balls. She said she'll set up me with an area manager for an in person interview.

    In person interview was supposed to be long but only lasted 20 minutes (I may have bombed it) the manager was reading generic questions from a form and writing down my answers as I spoke. An example of the a questions was "What was a time you had to resolve a problem with a customer?, What were the action steps you took to overcome this problem? What was the outcome?" It was a very "worksheet format"'interview

    Interview Questions
    • She asked if I had any questions for her and seemed disappointed I didn't.   Answer Question
    No Offer
  7. 4 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Liberty Mutual Insurance.

    Interview Details

    Three interviews, one over the phone, two in-person. It's all behavioral-based interviewing: "tell me about a time when..." They want to get to know you and how you work as a n individual. I've worked in the role for just shy of a year now and there is a high turnover - they need to know you are a self-starter with a strong will to succeed in this business.

    Interview Questions
    • "Tell me about a time when you explained something very complicated to someone."   Answer Question
    Negotiation Details
    They set expectations at the beginning, there is no negotiating.
    Accepted Offer
    Average Interview
  8.  

    Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 5 daysinterviewed at Liberty Mutual Insurance.

    Interview Details

    The HR rep was very straightforward and polite. He sounded very attentive and interested in what I had to say. The conversation went well and I was asked to come visit the main office immediately.

    Interview Questions
    Declined Offer
    Neutral Experience
    Average Interview
  9.  

    Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Only had first initial phone interview. I have previous insurance sales experience, so most of the questions were regarding my experiences and there was not really any difficult questions. Most of the time, the interviewer explained the company and position to me, basically attempting to sell me on the role. I then took an assessment, where the math questions were surprisingly difficult. I talked to the recruiter again who explained next steps. I have followed up via email but haven't heard a response back yet.

    Interview Questions
    No Offer
  10. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    The process took 4 daysinterviewed at Liberty Mutual Insurance.

    Interview Details

    The recruiter on the phone seemed surprised when I mentioned being involved in the lgbtq community, and quickly suggested that a Church is good place to network for selling insurance. I guess I wasn't surprised they didn't call back to let me know whether I would get a physical interview.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

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