Liberty Mutual Sales Representative Interview Questions & Reviews
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Updated Feb 15, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 28 ratings 
“Average” Interview
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Interview Experience [?] Based on 28 ratings
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| 1–10 of 28 Liberty Mutual Interviews | Sort by |
Sales Representative at Liberty Mutual
Posted Feb 15, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2011 (took 4 weeks)
Step 1: interview
Step 2: 1:1 interview with branch manager
Step 3: 1:1 interview consisting of making cold calls
Step 4: Presentation
Step 5: 1:1 interview with area manager
Interview Questions
Negotiation Details
None
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, an IQ/Intelligence Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Liberty Mutual
Posted Jan 22, 2012 — 2 of 2 people found this helpful
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 (took 1 week)
I have extensive insurance background, clearly outlined on my resume. I applied online. I was sent an hour long skills (math and problem solving) and personality test. I received a call within a day from an HR representative who told me I had done well on the test and scheduled a time for a recruiter to call me. The recruiter who called me sounded like a very young man, very abrupt with his questions, but the questions were not difficult. Then, very suddenly, he asked me what I was doing in the 1980's? I said, "excuse me?" and he repeated the question. I responded that I had been in school (no details as I was waiting to see where he was going with this). He very abruptly ended the interview and said someone would be calling me back, but of course, there was no call. Very clearly he was trying to determine my age without asking me outright which he obviously knew is illegal. I have worked in insurance for years and interviewed, hired, and occasionally had to fire personnel. Most resumes I reviewed go back five to ten years or more to whenever the person started in the industry or related field. I have never, ever, thought about trying to determine the age of an applicant as it is illegal. In fact, I was always impressed with someone who had experience. I am not a senior citizen, I simply started my career straight out of high school while attending college at night. Clearly this recruiter was age profiling, and regardless of whether the recruiter thought to do it on his own, or the company knows about it, it was very obvious. Very unprofessional overall.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Sales Representative at Liberty Mutual
Posted Jan 12, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in North Andover, MA (took 6 weeks)
Recruiter contacted my via email then we spoke on the phone then i did an online test then he sent my resume to the north Andover branch manager we spoke set up a time to meet and interview ,it went well I was offered a second interview I had to create a marketing plan and do a presentation then some cold calls the interview lasted three and a half hours it went well she told me there was one more interview with the area manager and she was going to contact me a day or two later to set up a time and date it's now been a few weeks I've called numerious times its very obvious she is avoiding me every time I call someone else answers asks who I am then puts me on hold and come back to say oh she's eating lunch or she's in the bathroom in a meeting she will call you right back every excuse in the book I've left voice mails after voice mail I find it to be very unprofessional and misleading....bottom line it's not what you know it's who you know......
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Liberty Mutual
Posted Dec 30, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Dec 2011 (took a day)
I am still in the process of interviewing, Phone interview discussed potential income and training program. All my questions. The online test too aprox an hour. It was divided into 4 sections starting with Math, the Math was pretty hard. The rest was mostly questons about your personality.
Interview Questions
Other Details
The interview consisted of a Phone Interview, an IQ/Intelligence Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Liberty Mutual
Posted Dec 20, 2011
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3.0
Average Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Nov 2011 (took 3 weeks)
I initially interviewed for the Sales Intern position but after they made me go through the whole process they told me I couldn't have it because i was graduating in less then 2 months. Then they told me they were going to offer me a Full time Sales Rep. position. Both the HR person and the Manager of the office told me I had the position. Then a day later I got an email from HR saying they are sorry but I did not interview with the Regional manager so they cannot offer the position until they finish interviews with other candidates with a sales background. Then about 50 hours later I got an automated message saying they went with someone else. Crazy.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Liberty Mutual
Posted Nov 13, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took a day)
We mostly talked about my past experience off of my Resume. Mostly about the related experience in sales and what I did for each company and what the company was like. Also brought up one of my leadership experiences that was very randomly placed on my resume. He was kind of all over the place for that matter, asking me what I did two summers ago instead of the last. We agreed I probably would not be a great fit for the position since I wasnt from around the area and he wanted people who already have established networks there. Said he would help me out for a position in a branch closer to me though.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Liberty Mutual
Posted Oct 15, 2011 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in Lake Mary, FL (took 2 weeks)
I had a phone interview with a HR rep, we discussed my resume etc. Interviewed in person w/ 2 supervisors and a team lead, sat with a team lead to job shadow. They asked questions like " what is the sales cycle", "what is your sales style?" etc. They conduct a background check before making an offer. No drug test.
Interview Questions
Negotiation Details
There is no salary or schedule negotiation. Welcome to the call center environment!
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Sales Representative at Liberty Mutual
Posted Aug 9, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2009 in Baltimore, MD (took 2 weeks)
Very simple hiring process. I actually went through 2 phone interviews (about a day apart). Then I was scheduled for an interview with the hiring manager the following week. The interview went very well and from there I was set up with an interview with the area manager.
After interviewing with the area manager, I took a series of math and personality test and Liberty proceeded with a background check. An offer was received and accepted the following week.
As with any interview I'd recommend a high level of preparedness. Have an understanding of their business model and what makes the company float so you can show how your past experience can contribute to the team.
The people in the office are very receptive and everyone is very willing to help you get up to speed. If you need assistance just ask. It's probably one of the best working cultures I've experienced.
Interview Questions
Negotiation Details
The negotiating window is small. Especially since the salary is preset and temporary. You can obtain a few extra thousand on your training salary, but it only last for 12-16 weeks anyway (kinda pointless).
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Liberty Mutual
Posted Jul 13, 2011 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took 3 weeks)
As others stated, there was a initial IQ test then phone interview. After these took place I was recommended for face interview. I called to set this up as I didn't want to wait for them to call me. After the first interview (about an 1.5 long), I followed up the next day in hopes of a second interview. I got the second interview. After a job sampling I spoke w/ the interviewer further. I closed the sale/interview in hopes of an offer. Success!
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Liberty Mutual
Posted May 2, 2011
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5.0
Very Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2010 (took 4+ weeks)
4 interviews with branch manager
assessment test
interview with regional manager
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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